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{
 "metadata": {
 "total_samples": 550,
 "entity_types": [
 "APP_NAME",
 "ERROR_CODE",
 "DEVICE_NAME",
 "USERNAME",
 "NETWORK_NAME"
 ],
 "format": "BIO"
 },
 "annotations": [
 {
 "text": "DESKTOP-42 showing error 0x00000050 on network",
 "tokens": [
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "RDS-08 showing blue screen error 401",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Confluence crash with error 500 for developer2",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Getting error 0x800ccc0e in Chrome on MAC-07",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access database error 0x80004005 on VM-12",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Confluence sync error 0x800ccc0e for intern5 on HR-23",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira authentication failing for vikram.singh on DEV-PC-03",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "GitLab showing error 0x80070005 when opening files",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Zoom showing error 0xC004C003 when trying to send emails",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Slack showing error 0x0000001E when trying to send emails",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "DEV-NET connection failed for manager1 from home",
 "tokens": [
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "DT-567 showing error 0x80070057 on network",
 "tokens": [
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "RDS-08 showing blue screen error 0x80070057",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "WinSCP crashing with error 0x80070002 on SECURE-WLAN",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Citrix not working on MAC-07 connected to OFFICE-5G",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Excel showing error KERNEL_SECURITY_CHECK_FAILURE when opening files",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "User test.account needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to OFFICE-5G from MAC-07",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "NB-234 offline error on WIRELESS-AC",
 "tokens": [
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "User amit.patel cannot access TEST-LAN from MAC-07",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Firefox authentication failing for john.smith on NB-234",
 "tokens": [
 {
 "token": "Firefox",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Edge crashing with error 0x8004210a on CORPORATE-SSID",
 "tokens": [
 {
 "token": "Edge",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WS-101 showing blue screen error 0x80070643",
 "tokens": [
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "User amit.patel cannot access CORP-WIFI from DESKTOP-42",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Zoom crash with error 0x800ccc0e for john.smith",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 }
 ]
 },
 {
 "text": "SharePoint not working on WS-101 connected to PROD-NET",
 "tokens": [
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VPN-CORP connection failed for intern5 from home",
 "tokens": [
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Skype authentication failing for admin.user on SRV-DB-01",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OFFICE-5G connection error 0x8004210a for user manager1",
 "tokens": [
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Word login failing for user support.user on LAPTOP-01",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Slack not working on DT-567 connected to VPN-CORP",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "GitLab not working on RDS-08 connected to GUEST-NETWORK",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 offline error on VPN-CORP",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to TEST-LAN from LAPTOP-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Zoom authentication failing for john.smith on SRV-APP-02",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OneDrive showing error KERNEL_SECURITY_CHECK_FAILURE when trying to send emails",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Access showing error KERNEL_SECURITY_CHECK_FAILURE when trying to send emails",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "User amit.patel cannot access GUEST-NETWORK from WS-101",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SERVER-01 not connecting to CORPORATE-SSID properly",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN crashing with error 0x0000007B on CORP-WIFI",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "PRINTER-05 showing blue screen error 0x80070643",
 "tokens": [
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "WKSTN-15 not connecting to CORPORATE-SSID properly",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "RDS-08 offline error on SECURE-WLAN",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "PowerPoint authentication failing for intern5 on VM-12",
 "tokens": [
 {
 "token": "PowerPoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Confluence showing error 403 when trying to send emails",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "CORP-WIFI connection failed for manager1 from home",
 "tokens": [
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x80070002 in PowerPoint on VM-12",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "PowerPoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Docker crashing with error 404 on TEST-LAN",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to CORPORATE-SSID from WKSTN-15",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "MySQL authentication failing for intern5 on SERVER-01",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User john.smith needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "WKSTN-15 showing error KERNEL_SECURITY_CHECK_FAILURE on network",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "User analyst3 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "CORPORATE-SSID connection failed for support.user from home",
 "tokens": [
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Chrome crash with error 0x80040154 for developer2",
 "tokens": [
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "SRV-DB-01 showing error 0x80070002 on network",
 "tokens": [
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "Docker showing error 0x80070057 when trying to send emails",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "OneDrive crashing with error 0x800ccc0e on OFFICE-5G",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "DEV-PC-03 showing error 0x80070002 on network",
 "tokens": [
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "SRV-DB-01 showing blue screen error 0x80070002",
 "tokens": [
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "OneDrive showing error 0x80070643 when trying to send emails",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "TEST-LAN connection failed for analyst3 from home",
 "tokens": [
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x800F081F in Salesforce on SRV-APP-02",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Docker crash with error 0x80004005 for jane.doe",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 }
 ]
 },
 {
 "text": "Salesforce database error 0x80070005 on PRINTER-05",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access authentication failing for priya.sharma on HR-23",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 500 in SharePoint on LAPTOP-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 showing blue screen error 0x800ccc0e",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "SRV-APP-02 not connecting to DEV-NET properly",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN crash with error 0x80070057 for support.user",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN showing error 404 when opening files",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to OFFICE-5G from WS-101",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "PRINTER-05 showing error 0x0000007B on network",
 "tokens": [
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "GitLab crashing with error 0x80004005 on VPN-CORP",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VMware showing error 0x800F081F when trying to send emails",
 "tokens": [
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "CORP-WIFI connection failed for consultant4 from home",
 "tokens": [
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Slack login failing for user amit.patel on PRINTER-05",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira showing error 0x0000007B when opening files",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "CORPORATE-SSID connection failed for vikram.singh from home",
 "tokens": [
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "HR-23 showing blue screen error 0x800F081F",
 "tokens": [
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Chrome service failed on HR-23 with error 0x80070002",
 "tokens": [
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Docker service failed on SRV-APP-02 with error 0x8004210a",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Teams service failed on MAC-07 with error 0x80040154",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Cannot connect to CORPORATE-SSID from SERVER-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x800F081F in SAP on LAPTOP-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SAP crash with error 0x80070643 for priya.sharma",
 "tokens": [
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 }
 ]
 },
 {
 "text": "FileZilla not working on DT-567 connected to CORPORATE-SSID",
 "tokens": [
 {
 "token": "FileZilla",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "SharePoint sync error 404 for ravi.kumar on WKSTN-15",
 "tokens": [
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Edge database error KERNEL_SECURITY_CHECK_FAILURE on DEV-PC-03",
 "tokens": [
 {
 "token": "Edge",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Zoom not working on LAPTOP-01 connected to GUEST-NETWORK",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to TEST-LAN from SRV-APP-02",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DEV-PC-03 not connecting to CORPORATE-SSID properly",
 "tokens": [
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN-CORP connection failed for manager1 from home",
 "tokens": [
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "SRV-APP-02 showing blue screen error 0x00000050",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "User intern5 cannot access PROD-NET from RDS-08",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VMware not working on DESKTOP-42 connected to VPN-CORP",
 "tokens": [
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "CORPORATE-SSID connection error 500 for user vikram.singh",
 "tokens": [
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 }
 ]
 },
 {
 "text": "Access crashing with error KERNEL_SECURITY_CHECK_FAILURE on TEST-LAN",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "User support.user cannot access SECURE-WLAN from SRV-DB-01",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira crashing with error CRITICAL_PROCESS_DIED on TEST-LAN",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "GitHub showing error 0x0000001E when opening files",
 "tokens": [
 {
 "token": "GitHub",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x80070002 in GitHub on WS-101",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "GitHub",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VPN login failing for user ravi.kumar on LAPTOP-01",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User developer2 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "SAP crashing with error 0x800ccc0e on CORPORATE-SSID",
 "tokens": [
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Salesforce database error 401 on SERVER-01",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "GitLab authentication failing for admin.user on MAC-07",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SRV-APP-02 showing error 0x80070643 on network",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "Confluence crash with error CRITICAL_PROCESS_DIED for intern5",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Word service failed on WKSTN-15 with error 403",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Getting error 0x0000001E in Putty on SRV-APP-02",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Teams login failing for user priya.sharma on WS-101",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Slack crash with error 0x800ccc0e for analyst3",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "SRV-DB-01 offline error on VPN-CORP",
 "tokens": [
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Salesforce not working on RDS-08 connected to TEST-LAN",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "FileZilla crashing with error 0x00000050 on PROD-NET",
 "tokens": [
 {
 "token": "FileZilla",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 offline error on CORP-WIFI",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "SRV-APP-02 showing blue screen error 0x0000001E",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "CORPORATE-SSID connection error 0x80040154 for user jane.doe",
 "tokens": [
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to PROD-NET from SERVER-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User jane.doe needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "PRINTER-05 not connecting to CORPORATE-SSID properly",
 "tokens": [
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "GUEST-NETWORK connection error 0xC004C003 for user sneha.rao",
 "tokens": [
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 }
 ]
 },
 {
 "text": "SERVER-01 offline error on GUEST-NETWORK",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Slack database error 0x80040154 on PRINTER-05",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "PROD-NET connection failed for jane.doe from home",
 "tokens": [
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "SERVER-01 showing blue screen error 404",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "LAPTOP-01 showing blue screen error 0x80070057",
 "tokens": [
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "DEV-PC-03 showing error 0x00000050 on network",
 "tokens": [
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "DEV-NET connection error 0x80070643 for user test.account",
 "tokens": [
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 }
 ]
 },
 {
 "text": "User jane.doe needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Outlook not working on LAPTOP-01 connected to PROD-NET",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Citrix crash with error 404 for support.user",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 }
 ]
 },
 {
 "text": "Slack crashing with error 0x80240034 on DEV-NET",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "SharePoint authentication failing for consultant4 on WKSTN-15",
 "tokens": [
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Salesforce service failed on DEV-PC-03 with error 401",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "DEV-PC-03 offline error on GUEST-NETWORK",
 "tokens": [
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Chrome sync error 0x800F081F for test.account on SERVER-01",
 "tokens": [
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Skype sync error 0xC004C003 for sneha.rao on DEV-PC-03",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira database error 500 on SRV-DB-01",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Citrix login failing for user intern5 on SRV-DB-01",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to TEST-LAN from DT-567",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "CORP-WIFI connection error 0x80040154 for user test.account",
 "tokens": [
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 }
 ]
 },
 {
 "text": "PowerPoint showing error 0x800ccc0e when trying to send emails",
 "tokens": [
 {
 "token": "PowerPoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "VMware not working on VM-12 connected to CORPORATE-SSID",
 "tokens": [
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Firefox crash with error 401 for john.smith",
 "tokens": [
 {
 "token": "Firefox",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 }
 ]
 },
 {
 "text": "Citrix crash with error CRITICAL_PROCESS_DIED for priya.sharma",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 }
 ]
 },
 {
 "text": "PRINTER-05 offline error on WIRELESS-AC",
 "tokens": [
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 showing error KERNEL_SECURITY_CHECK_FAILURE on network",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to TEST-LAN from DESKTOP-42",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to WIRELESS-AC from HR-23",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WKSTN-15 showing error 401 on network",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "MySQL showing error 0x8004210a when opening files",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to SECURE-WLAN from SRV-DB-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DT-567 offline error on PROD-NET",
 "tokens": [
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Photoshop crashing with error 0x8004210a on SECURE-WLAN",
 "tokens": [
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "User john.smith cannot access TEST-LAN from DEV-PC-03",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to SECURE-WLAN from RDS-08",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SERVER-01 offline error on CORP-WIFI",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x80070005 in VPN on WS-101",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SharePoint crashing with error CRITICAL_PROCESS_DIED on GUEST-NETWORK",
 "tokens": [
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VMware not working on NB-234 connected to TEST-LAN",
 "tokens": [
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "OFFICE-5G connection failed for john.smith from home",
 "tokens": [
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "CORP-WIFI connection failed for john.smith from home",
 "tokens": [
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "User ravi.kumar cannot access SECURE-WLAN from DT-567",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Word showing error 401 when opening files",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "SECURE-WLAN connection failed for vikram.singh from home",
 "tokens": [
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "GitHub login failing for user vikram.singh on WKSTN-15",
 "tokens": [
 {
 "token": "GitHub",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OneDrive database error 0x800F081F on RDS-08",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x00000050 in VPN on SERVER-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x80070643 in Word on SERVER-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WKSTN-15 offline error on GUEST-NETWORK",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Jira showing error 0x0000001E when opening files",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 401 in MySQL on VM-12",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "MySQL crash with error KERNEL_SECURITY_CHECK_FAILURE for amit.patel",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to GUEST-NETWORK from NB-234",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Excel showing error 0xC004C003 when opening files",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "OneDrive crash with error 401 for amit.patel",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN showing error 0x80070057 when opening files",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Access login failing for user ravi.kumar on SERVER-01",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VM-12 offline error on VPN-CORP",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "MySQL not working on PRINTER-05 connected to OFFICE-5G",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VPN-CORP connection failed for support.user from home",
 "tokens": [
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to VPN-CORP from WKSTN-15",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0xC004C003 in Word on WKSTN-15",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Putty login failing for user developer2 on DT-567",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "GitLab showing error KERNEL_SECURITY_CHECK_FAILURE when trying to send emails",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "GitLab authentication failing for support.user on NB-234",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OneDrive crashing with error 0x00000050 on TEST-LAN",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Outlook crashing with error 0x800F081F on GUEST-NETWORK",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to OFFICE-5G from SRV-DB-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Skype showing error 404 when opening files",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Zoom authentication failing for admin.user on LAPTOP-01",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User admin.user cannot access VPN-CORP from PRINTER-05",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SRV-APP-02 not connecting to GUEST-NETWORK properly",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN-CORP connection error 403 for user sneha.rao",
 "tokens": [
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 }
 ]
 },
 {
 "text": "LAPTOP-01 not connecting to DEV-NET properly",
 "tokens": [
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x00000050 in Photoshop on LAPTOP-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "TEST-LAN connection error 404 for user intern5",
 "tokens": [
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "GitHub crash with error 0x0000007B for consultant4",
 "tokens": [
 {
 "token": "GitHub",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Cannot connect to PROD-NET from WS-101",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Teams not working on DESKTOP-42 connected to CORPORATE-SSID",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Word database error 401 on SRV-APP-02",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Zoom login failing for user support.user on DT-567",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Putty not working on PRINTER-05 connected to TEST-LAN",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WinSCP authentication failing for john.smith on LAPTOP-01",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "MAC-07 offline error on OFFICE-5G",
 "tokens": [
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WinSCP login failing for user manager1 on LAPTOP-01",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 500 in Zoom on MAC-07",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User developer2 cannot access CORP-WIFI from WS-101",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Skype showing error 401 when opening files",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Putty showing error 0x80240034 when trying to send emails",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Confluence not working on VM-12 connected to CORPORATE-SSID",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VPN not working on NB-234 connected to CORP-WIFI",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WinSCP crash with error 0x800F081F for analyst3",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "RDS-08 showing blue screen error 0x80240034",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Teams sync error 0x80240034 for jane.doe on WS-101",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "GitHub database error 0x0000007B on SERVER-01",
 "tokens": [
 {
 "token": "GitHub",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Firefox showing error 0xC004C003 when opening files",
 "tokens": [
 {
 "token": "Firefox",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to PROD-NET from LAPTOP-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Salesforce crashing with error 0x80040154 on TEST-LAN",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Skype login failing for user manager1 on PRINTER-05",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Word login failing for user admin.user on HR-23",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VMware authentication failing for developer2 on DEV-PC-03",
 "tokens": [
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User sneha.rao cannot access CORPORATE-SSID from WKSTN-15",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OFFICE-5G connection error 0xC004C003 for user developer2",
 "tokens": [
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "User sneha.rao needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "WinSCP database error 0x80070643 on SERVER-01",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "GitLab login failing for user developer2 on SRV-APP-02",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "FileZilla database error 401 on LAPTOP-01",
 "tokens": [
 {
 "token": "FileZilla",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "CORP-WIFI connection failed for ravi.kumar from home",
 "tokens": [
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Putty login failing for user amit.patel on WS-101",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DEV-PC-03 offline error on CORPORATE-SSID",
 "tokens": [
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Docker service failed on VM-12 with error 0x80040154",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "WKSTN-15 offline error on CORPORATE-SSID",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Photoshop database error 0x80070005 on SRV-APP-02",
 "tokens": [
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Edge crashing with error 0x80240034 on PROD-NET",
 "tokens": [
 {
 "token": "Edge",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "FileZilla showing error 404 when opening files",
 "tokens": [
 {
 "token": "FileZilla",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "User ravi.kumar cannot access CORP-WIFI from DESKTOP-42",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Skype not working on LAPTOP-01 connected to CORP-WIFI",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "SECURE-WLAN connection error 0x80240034 for user sneha.rao",
 "tokens": [
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 }
 ]
 },
 {
 "text": "Teams authentication failing for amit.patel on LAPTOP-01",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Slack crashing with error 0x800ccc0e on CORP-WIFI",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "OneDrive service failed on WS-101 with error 0x800ccc0e",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "SECURE-WLAN connection error 0x80070005 for user admin.user",
 "tokens": [
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 }
 ]
 },
 {
 "text": "SERVER-01 showing blue screen error KERNEL_SECURITY_CHECK_FAILURE",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "GitLab showing error KERNEL_SECURITY_CHECK_FAILURE when opening files",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x80070005 in WinSCP on NB-234",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Slack showing error 0x80040154 when opening files",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "SharePoint showing error 0x80070057 when trying to send emails",
 "tokens": [
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN service failed on SERVER-01 with error 0x0000007B",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "SRV-APP-02 not connecting to TEST-LAN properly",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "Citrix sync error 0x80040154 for ravi.kumar on DT-567",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VM-12 offline error on OFFICE-5G",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Docker showing error 404 when trying to send emails",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Word crashing with error 500 on TEST-LAN",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "SRV-APP-02 showing blue screen error 0x80070005",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Cannot connect to CORP-WIFI from HR-23",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Confluence not working on RDS-08 connected to CORP-WIFI",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "MySQL not working on WKSTN-15 connected to GUEST-NETWORK",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0xC004C003 in VMware on LAPTOP-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Firefox login failing for user john.smith on MAC-07",
 "tokens": [
 {
 "token": "Firefox",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SECURE-WLAN connection failed for analyst3 from home",
 "tokens": [
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Outlook crash with error 0x800F081F for john.smith",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 }
 ]
 },
 {
 "text": "SRV-APP-02 showing error 0x00000050 on network",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "PRINTER-05 offline error on GUEST-NETWORK",
 "tokens": [
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Excel crash with error 0x80070002 for jane.doe",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 }
 ]
 },
 {
 "text": "HR-23 showing error 0x80004005 on network",
 "tokens": [
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "Zoom showing error CRITICAL_PROCESS_DIED when opening files",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "GUEST-NETWORK connection error 0x80070005 for user vikram.singh",
 "tokens": [
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 }
 ]
 },
 {
 "text": "Skype login failing for user vikram.singh on LAPTOP-01",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VPN-CORP connection failed for consultant4 from home",
 "tokens": [
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Slack not working on DT-567 connected to DEV-NET",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Excel showing error KERNEL_SECURITY_CHECK_FAILURE when opening files",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "User test.account needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Skype authentication failing for test.account on HR-23",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Teams authentication failing for manager1 on LAPTOP-01",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error CRITICAL_PROCESS_DIED in Photoshop on DEV-PC-03",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "PowerPoint login failing for user vikram.singh on DEV-PC-03",
 "tokens": [
 {
 "token": "PowerPoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x80070057 in VPN on WKSTN-15",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Confluence sync error 500 for admin.user on PRINTER-05",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access login failing for user ravi.kumar on VM-12",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access showing error 0x80070643 when opening files",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Photoshop authentication failing for sneha.rao on RDS-08",
 "tokens": [
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VPN-CORP connection failed for consultant4 from home",
 "tokens": [
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "LAPTOP-01 showing error 403 on network",
 "tokens": [
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "Outlook crash with error CRITICAL_PROCESS_DIED for john.smith",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN database error 500 on PRINTER-05",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x80070002 in Edge on DESKTOP-42",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Edge",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "HR-23 offline error on WIRELESS-AC",
 "tokens": [
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Getting error 404 in Outlook on DEV-PC-03",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Citrix crash with error 0x800ccc0e for ravi.kumar",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 }
 ]
 },
 {
 "text": "Teams authentication failing for sneha.rao on LAPTOP-01",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "TEST-LAN connection failed for ravi.kumar from home",
 "tokens": [
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Access login failing for user support.user on SRV-APP-02",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DESKTOP-42 offline error on TEST-LAN",
 "tokens": [
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "TEST-LAN connection error 0x80040154 for user test.account",
 "tokens": [
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 }
 ]
 },
 {
 "text": "MySQL crash with error 0x0000001E for amit.patel",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 }
 ]
 },
 {
 "text": "MySQL not working on WS-101 connected to TEST-LAN",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Citrix crash with error 403 for intern5",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "User vikram.singh cannot access GUEST-NETWORK from HR-23",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DESKTOP-42 showing error 0x80004005 on network",
 "tokens": [
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "FileZilla service failed on DESKTOP-42 with error 0x800F081F",
 "tokens": [
 {
 "token": "FileZilla",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "WS-101 offline error on WIRELESS-AC",
 "tokens": [
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VMware crashing with error 0x80240034 on DEV-NET",
 "tokens": [
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Slack not working on LAPTOP-01 connected to CORPORATE-SSID",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "PROD-NET connection failed for analyst3 from home",
 "tokens": [
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "User john.smith cannot access VPN-CORP from NB-234",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Slack service failed on WKSTN-15 with error 0x80240034",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "VM-12 showing blue screen error KERNEL_SECURITY_CHECK_FAILURE",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Jira showing error 0x0000007B when opening files",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "User john.smith needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "WS-101 showing blue screen error 0xC004C003",
 "tokens": [
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Word not working on SRV-APP-02 connected to OFFICE-5G",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x0000001E in SAP on RDS-08",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Zoom sync error 0x80070002 for intern5 on DEV-PC-03",
 "tokens": [
 {
 "token": "Zoom",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Chrome login failing for user priya.sharma on SERVER-01",
 "tokens": [
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User admin.user needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Outlook login failing for user test.account on SRV-APP-02",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "GUEST-NETWORK connection failed for manager1 from home",
 "tokens": [
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "HR-23 not connecting to OFFICE-5G properly",
 "tokens": [
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "DT-567 not connecting to VPN-CORP properly",
 "tokens": [
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN-CORP connection failed for test.account from home",
 "tokens": [
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "GitHub authentication failing for manager1 on WS-101",
 "tokens": [
 {
 "token": "GitHub",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WinSCP crashing with error 404 on SECURE-WLAN",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Salesforce authentication failing for amit.patel on SRV-APP-02",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access service failed on RDS-08 with error 0x0000007B",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "SAP service failed on MAC-07 with error CRITICAL_PROCESS_DIED",
 "tokens": [
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "WS-101 showing error 0x800ccc0e on network",
 "tokens": [
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "Excel showing error 0x80240034 when opening files",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x80070057 in Teams on SERVER-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "PowerPoint sync error 0x80040154 for support.user on MAC-07",
 "tokens": [
 {
 "token": "PowerPoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Skype showing error CRITICAL_PROCESS_DIED when trying to send emails",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "SERVER-01 showing blue screen error 0xC004C003",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "GitLab database error 0x80240034 on RDS-08",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80240034",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira authentication failing for john.smith on DESKTOP-42",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira authentication failing for test.account on LAPTOP-01",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira showing error 0x80070005 when trying to send emails",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Teams authentication failing for jane.doe on SRV-APP-02",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Teams service failed on NB-234 with error 0xC004C003",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "MySQL authentication failing for test.account on SRV-APP-02",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x0000007B in Outlook on DT-567",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x80070057 in Chrome on SERVER-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DESKTOP-42 offline error on CORPORATE-SSID",
 "tokens": [
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Excel showing error 0x0000001E when trying to send emails",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "GitLab crashing with error KERNEL_SECURITY_CHECK_FAILURE on TEST-LAN",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Photoshop authentication failing for admin.user on DT-567",
 "tokens": [
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to GUEST-NETWORK from DT-567",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User consultant4 cannot access GUEST-NETWORK from PRINTER-05",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Salesforce login failing for user priya.sharma on SRV-APP-02",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WinSCP crash with error 0x80070057 for john.smith",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 }
 ]
 },
 {
 "text": "MySQL crash with error 403 for developer2",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Edge not working on NB-234 connected to OFFICE-5G",
 "tokens": [
 {
 "token": "Edge",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "PROD-NET connection failed for consultant4 from home",
 "tokens": [
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "User manager1 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "VPN sync error 404 for support.user on DEV-PC-03",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User amit.patel cannot access WIRELESS-AC from SERVER-01",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access crashing with error 401 on SECURE-WLAN",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to OFFICE-5G from DT-567",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Citrix not working on WKSTN-15 connected to PROD-NET",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Access crashing with error 404 on CORPORATE-SSID",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "User support.user needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to PROD-NET from DT-567",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WS-101 showing error 0x80040154 on network",
 "tokens": [
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "VM-12 showing blue screen error 403",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "GitLab crashing with error 0x80070005 on GUEST-NETWORK",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WKSTN-15 not connecting to VPN-CORP properly",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "User developer2 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to CORPORATE-SSID from LAPTOP-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Word authentication failing for vikram.singh on VM-12",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Edge service failed on VM-12 with error 0x0000007B",
 "tokens": [
 {
 "token": "Edge",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "User intern5 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Firefox service failed on MAC-07 with error 0x80070057",
 "tokens": [
 {
 "token": "Firefox",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Cannot connect to DEV-NET from HR-23",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Firefox crash with error 0x800ccc0e for consultant4",
 "tokens": [
 {
 "token": "Firefox",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Jira showing error 403 when opening files",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "User consultant4 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Citrix database error 0xC004C003 on SRV-DB-01",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DT-567 showing error 0x80070005 on network",
 "tokens": [
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "VM-12 showing blue screen error 0x0000007B",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Excel database error 0x80040154 on RDS-08",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Docker database error 0x800ccc0e on DT-567",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SAP authentication failing for priya.sharma on VM-12",
 "tokens": [
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WKSTN-15 showing error 0x80070005 on network",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "GUEST-NETWORK connection error 0x80070643 for user jane.doe",
 "tokens": [
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 }
 ]
 },
 {
 "text": "Citrix login failing for user john.smith on PRINTER-05",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "LAPTOP-01 showing blue screen error CRITICAL_PROCESS_DIED",
 "tokens": [
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "DEV-PC-03 showing blue screen error 404",
 "tokens": [
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "FileZilla service failed on SRV-DB-01 with error 0x80070005",
 "tokens": [
 {
 "token": "FileZilla",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Putty service failed on DT-567 with error 500",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Jira not working on DESKTOP-42 connected to DEV-NET",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Access sync error 0xC004C003 for jane.doe on VM-12",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 showing blue screen error CRITICAL_PROCESS_DIED",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "PROD-NET connection error 0x80070005 for user manager1",
 "tokens": [
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "MAC-07 offline error on WIRELESS-AC",
 "tokens": [
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VPN showing error 0x80004005 when opening files",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Citrix login failing for user john.smith on DESKTOP-42",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User support.user needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Teams database error 0x00000050 on NB-234",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VPN login failing for user jane.doe on HR-23",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to CORPORATE-SSID from DEV-PC-03",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DESKTOP-42 showing blue screen error 0x0000007B",
 "tokens": [
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "PROD-NET connection failed for test.account from home",
 "tokens": [
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Edge sync error 0x80070002 for amit.patel on DT-567",
 "tokens": [
 {
 "token": "Edge",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Chrome crash with error 0x8004210a for analyst3",
 "tokens": [
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Access showing error KERNEL_SECURITY_CHECK_FAILURE when opening files",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "LAPTOP-01 showing blue screen error 0x80070005",
 "tokens": [
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Getting error CRITICAL_PROCESS_DIED in PowerPoint on DEV-PC-03",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "PowerPoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 404 in SAP on LAPTOP-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "HR-23 not connecting to CORPORATE-SSID properly",
 "tokens": [
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "WinSCP showing error 0x80040154 when trying to send emails",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Confluence login failing for user developer2 on RDS-08",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "GitLab authentication failing for vikram.singh on DT-567",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OneDrive showing error 0x80040154 when opening files",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "User priya.sharma cannot access VPN-CORP from HR-23",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OneDrive login failing for user ravi.kumar on DT-567",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "TEST-LAN connection error 0x80070002 for user consultant4",
 "tokens": [
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "User amit.patel needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Confluence login failing for user support.user on SRV-DB-01",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WIRELESS-AC connection error 403 for user intern5",
 "tokens": [
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "OneDrive service failed on DESKTOP-42 with error 401",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "VPN showing error 0x80004005 when trying to send emails",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Docker service failed on HR-23 with error 401",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "TEST-LAN connection error 0x80070002 for user analyst3",
 "tokens": [
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "SECURE-WLAN connection failed for priya.sharma from home",
 "tokens": [
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Teams showing error 0x80070057 when trying to send emails",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "User sneha.rao cannot access PROD-NET from DESKTOP-42",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "HR-23 offline error on SECURE-WLAN",
 "tokens": [
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to OFFICE-5G from RDS-08",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 offline error on DEV-NET",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 showing blue screen error CRITICAL_PROCESS_DIED",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Confluence not working on SRV-APP-02 connected to CORPORATE-SSID",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Confluence login failing for user vikram.singh on DEV-PC-03",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Confluence sync error 0x800F081F for developer2 on PRINTER-05",
 "tokens": [
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User developer2 cannot access VPN-CORP from LAPTOP-01",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SRV-APP-02 showing blue screen error 0x00000050",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "RDS-08 offline error on SECURE-WLAN",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Putty database error 403 on NB-234",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OneDrive crashing with error 0x80070005 on SECURE-WLAN",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "NB-234 offline error on DEV-NET",
 "tokens": [
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WinSCP crashing with error 500 on OFFICE-5G",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "HR-23 offline error on CORP-WIFI",
 "tokens": [
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "GitLab service failed on WKSTN-15 with error 0x00000050",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Cannot connect to DEV-NET from DESKTOP-42",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VPN service failed on NB-234 with error 0x800F081F",
 "tokens": [
 {
 "token": "VPN",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Putty service failed on MAC-07 with error CRITICAL_PROCESS_DIED",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "SECURE-WLAN connection failed for test.account from home",
 "tokens": [
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Docker crashing with error 401 on CORP-WIFI",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "SERVER-01 offline error on OFFICE-5G",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Teams showing error 0x80004005 when trying to send emails",
 "tokens": [
 {
 "token": "Teams",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "SharePoint service failed on PRINTER-05 with error 0x80070057",
 "tokens": [
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Putty service failed on SRV-APP-02 with error 0xC004C003",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Slack showing error CRITICAL_PROCESS_DIED when trying to send emails",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "MySQL service failed on DT-567 with error 401",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Photoshop showing error KERNEL_SECURITY_CHECK_FAILURE when opening files",
 "tokens": [
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "VM-12 showing error 0x80070002 on network",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "Firefox showing error 0x80070057 when trying to send emails",
 "tokens": [
 {
 "token": "Firefox",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "PowerPoint database error 0x0000001E on SERVER-01",
 "tokens": [
 {
 "token": "PowerPoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access showing error 0xC004C003 when opening files",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x80070643 in Slack on DEV-PC-03",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Salesforce crashing with error 0x0000007B on VPN-CORP",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "crashing",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to CORP-WIFI from RDS-08",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "VMware authentication failing for sneha.rao on NB-234",
 "tokens": [
 {
 "token": "VMware",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Citrix not working on SRV-DB-01 connected to DEV-NET",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "LAPTOP-01 showing blue screen error KERNEL_SECURITY_CHECK_FAILURE",
 "tokens": [
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "Docker not working on LAPTOP-01 connected to CORP-WIFI",
 "tokens": [
 {
 "token": "Docker",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WinSCP login failing for user priya.sharma on DEV-PC-03",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error CRITICAL_PROCESS_DIED in Salesforce on DESKTOP-42",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Chrome not working on VM-12 connected to PROD-NET",
 "tokens": [
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "NB-234 offline error on PROD-NET",
 "tokens": [
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "Outlook showing error 0x80070002 when trying to send emails",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070002",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "TEST-LAN connection error 0x8004210a for user sneha.rao",
 "tokens": [
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "sneha.rao",
 "label": "O"
 }
 ]
 },
 {
 "text": "NB-234 showing error 0x8004210a on network",
 "tokens": [
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "OneDrive crash with error KERNEL_SECURITY_CHECK_FAILURE for amit.patel",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "KERNEL_SECURITY_CHECK_FAILURE",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "amit.patel",
 "label": "O"
 }
 ]
 },
 {
 "text": "Word showing error 404 when trying to send emails",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Word authentication failing for intern5 on PRINTER-05",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x0000007B in Photoshop on HR-23",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "HR-23",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "WinSCP crash with error CRITICAL_PROCESS_DIED for priya.sharma",
 "tokens": [
 {
 "token": "WinSCP",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 }
 ]
 },
 {
 "text": "WS-101 offline error on VPN-CORP",
 "tokens": [
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VM-12 not connecting to VPN-CORP properly",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "SRV-APP-02 not connecting to WIRELESS-AC properly",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "DEV-NET connection failed for intern5 from home",
 "tokens": [
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "WKSTN-15 showing blue screen error 0x800F081F",
 "tokens": [
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "OFFICE-5G connection error 0x80070057 for user support.user",
 "tokens": [
 {
 "token": "OFFICE-5G",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070057",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 }
 ]
 },
 {
 "text": "User consultant4 cannot access CORPORATE-SSID from RDS-08",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to WIRELESS-AC from MAC-07",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "WIRELESS-AC",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "MySQL database error 0x8004210a on VM-12",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "OneDrive service failed on SRV-DB-01 with error CRITICAL_PROCESS_DIED",
 "tokens": [
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "User support.user needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "SERVER-01 offline error on CORPORATE-SSID",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "WS-101 not connecting to PROD-NET properly",
 "tokens": [
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "User admin.user needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Skype crash with error 401 for jane.doe",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 }
 ]
 },
 {
 "text": "SAP service failed on VM-12 with error 0x00000050",
 "tokens": [
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "CORPORATE-SSID connection error 0xC004C003 for user support.user",
 "tokens": [
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 }
 ]
 },
 {
 "text": "Putty crash with error 0x00000050 for support.user",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 }
 ]
 },
 {
 "text": "User analyst3 cannot access GUEST-NETWORK from RDS-08",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "analyst3",
 "label": "B-USERNAME"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Photoshop showing error 0xC004C003 when trying to send emails",
 "tokens": [
 {
 "token": "Photoshop",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "trying",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "send",
 "label": "O"
 },
 {
 "token": "emails",
 "label": "O"
 }
 ]
 },
 {
 "text": "Salesforce showing error 0x00000050 when opening files",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x00000050",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to CORPORATE-SSID from WS-101",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORPORATE-SSID",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Putty sync error CRITICAL_PROCESS_DIED for ravi.kumar on MAC-07",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "CRITICAL_PROCESS_DIED",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Outlook showing error 0x80040154 when opening files",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x800F081F in Salesforce on SERVER-01",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DEV-PC-03 not connecting to DEV-NET properly",
 "tokens": [
 {
 "token": "DEV-PC-03",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "User priya.sharma cannot access TEST-LAN from VM-12",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "priya.sharma",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 404 in Confluence on WKSTN-15",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Confluence",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SRV-APP-02 not connecting to VPN-CORP properly",
 "tokens": [
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "Excel sync error 0x80070643 for ravi.kumar on VM-12",
 "tokens": [
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "ravi.kumar",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Chrome not working on NB-234 connected to TEST-LAN",
 "tokens": [
 {
 "token": "Chrome",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "MySQL sync error 0x80040154 for jane.doe on DT-567",
 "tokens": [
 {
 "token": "MySQL",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80040154",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "jane.doe",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User john.smith cannot access GUEST-NETWORK from DT-567",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "GUEST-NETWORK",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "DT-567",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Outlook crash with error 0x8004210a for test.account",
 "tokens": [
 {
 "token": "Outlook",
 "label": "B-APP_NAME"
 },
 {
 "token": "crash",
 "label": "O"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x8004210a",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 }
 ]
 },
 {
 "text": "User vikram.singh cannot access PROD-NET from LAPTOP-01",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DEV-NET connection failed for developer2 from home",
 "tokens": [
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "User developer2 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 0x80070643 in Excel on WKSTN-15",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Excel",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WKSTN-15",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SAP service failed on SRV-APP-02 with error 401",
 "tokens": [
 {
 "token": "SAP",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "DESKTOP-42 showing blue screen error 0x80004005",
 "tokens": [
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "GitLab showing error 0x0000007B when opening files",
 "tokens": [
 {
 "token": "GitLab",
 "label": "B-APP_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "when",
 "label": "O"
 },
 {
 "token": "opening",
 "label": "O"
 },
 {
 "token": "files",
 "label": "O"
 }
 ]
 },
 {
 "text": "Citrix login failing for user john.smith on VM-12",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "login",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "RDS-08 not connecting to CORP-WIFI properly",
 "tokens": [
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "connecting",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "properly",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to PROD-NET from SERVER-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x0000007B in OneDrive on WS-101",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "OneDrive",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "WS-101",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Putty database error 401 on DESKTOP-42",
 "tokens": [
 {
 "token": "Putty",
 "label": "B-APP_NAME"
 },
 {
 "token": "database",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "401",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "LAPTOP-01 showing error 0x80070643 on network",
 "tokens": [
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "network",
 "label": "O"
 }
 ]
 },
 {
 "text": "User developer2 needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "SECURE-WLAN connection error 0x0000001E for user manager1",
 "tokens": [
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000001E",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "manager1",
 "label": "B-USERNAME"
 }
 ]
 },
 {
 "text": "Citrix sync error 0x800ccc0e for support.user on VM-12",
 "tokens": [
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800ccc0e",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "support.user",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Jira not working on PRINTER-05 connected to SECURE-WLAN",
 "tokens": [
 {
 "token": "Jira",
 "label": "B-APP_NAME"
 },
 {
 "token": "not",
 "label": "O"
 },
 {
 "token": "working",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PRINTER-05",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "connected",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "SECURE-WLAN",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VM-12 offline error on PROD-NET",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "User vikram.singh cannot access VPN-CORP from LAPTOP-01",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "VPN-CORP",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "LAPTOP-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SERVER-01 offline error on DEV-NET",
 "tokens": [
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "offline",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 }
 ]
 },
 {
 "text": "VM-12 showing blue screen error 0x80070643",
 "tokens": [
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80070643",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "GitHub authentication failing for john.smith on NB-234",
 "tokens": [
 {
 "token": "GitHub",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "NB-234",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Cannot connect to CORP-WIFI from SRV-APP-02",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Slack authentication failing for test.account on VM-12",
 "tokens": [
 {
 "token": "Slack",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "test.account",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "VM-12",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User developer2 cannot access PROD-NET from SERVER-01",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "developer2",
 "label": "B-USERNAME"
 },
 {
 "token": "cannot",
 "label": "O"
 },
 {
 "token": "access",
 "label": "O"
 },
 {
 "token": "PROD-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Skype sync error 0x800F081F for intern5 on SRV-APP-02",
 "tokens": [
 {
 "token": "Skype",
 "label": "B-APP_NAME"
 },
 {
 "token": "sync",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x800F081F",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SRV-APP-02",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Salesforce service failed on SERVER-01 with error 403",
 "tokens": [
 {
 "token": "Salesforce",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "403",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "DESKTOP-42 showing blue screen error 0xC004C003",
 "tokens": [
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "showing",
 "label": "O"
 },
 {
 "token": "blue",
 "label": "O"
 },
 {
 "token": "screen",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0xC004C003",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "CORP-WIFI connection error 500 for user vikram.singh",
 "tokens": [
 {
 "token": "CORP-WIFI",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "500",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "user",
 "label": "O"
 },
 {
 "token": "vikram.singh",
 "label": "O"
 }
 ]
 },
 {
 "text": "Word authentication failing for intern5 on SERVER-01",
 "tokens": [
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "intern5",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "SERVER-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Access authentication failing for consultant4 on RDS-08",
 "tokens": [
 {
 "token": "Access",
 "label": "B-APP_NAME"
 },
 {
 "token": "authentication",
 "label": "O"
 },
 {
 "token": "failing",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "RDS-08",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "User admin.user needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "admin.user",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 },
 {
 "text": "Getting error 404 in Citrix on DESKTOP-42",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "404",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Citrix",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "DESKTOP-42",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "DEV-NET connection failed for consultant4 from home",
 "tokens": [
 {
 "token": "DEV-NET",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "connection",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "consultant4",
 "label": "B-USERNAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "home",
 "label": "O"
 }
 ]
 },
 {
 "text": "Cannot connect to TEST-LAN from SRV-DB-01",
 "tokens": [
 {
 "token": "Cannot",
 "label": "O"
 },
 {
 "token": "connect",
 "label": "O"
 },
 {
 "token": "to",
 "label": "O"
 },
 {
 "token": "TEST-LAN",
 "label": "B-NETWORK_NAME"
 },
 {
 "token": "from",
 "label": "O"
 },
 {
 "token": "SRV-DB-01",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "Getting error 0x80004005 in Word on MAC-07",
 "tokens": [
 {
 "token": "Getting",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x80004005",
 "label": "B-ERROR_CODE"
 },
 {
 "token": "in",
 "label": "O"
 },
 {
 "token": "Word",
 "label": "B-APP_NAME"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 }
 ]
 },
 {
 "text": "SharePoint service failed on MAC-07 with error 0x0000007B",
 "tokens": [
 {
 "token": "SharePoint",
 "label": "B-APP_NAME"
 },
 {
 "token": "service",
 "label": "O"
 },
 {
 "token": "failed",
 "label": "O"
 },
 {
 "token": "on",
 "label": "O"
 },
 {
 "token": "MAC-07",
 "label": "B-DEVICE_NAME"
 },
 {
 "token": "with",
 "label": "O"
 },
 {
 "token": "error",
 "label": "O"
 },
 {
 "token": "0x0000007B",
 "label": "B-ERROR_CODE"
 }
 ]
 },
 {
 "text": "User john.smith needs password reset for account",
 "tokens": [
 {
 "token": "User",
 "label": "O"
 },
 {
 "token": "john.smith",
 "label": "O"
 },
 {
 "token": "needs",
 "label": "O"
 },
 {
 "token": "password",
 "label": "O"
 },
 {
 "token": "reset",
 "label": "O"
 },
 {
 "token": "for",
 "label": "O"
 },
 {
 "token": "account",
 "label": "O"
 }
 ]
 }
 ]
}