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A complete guide to zero-party data

Ve Global
Ve Global
Digital Revenue Optimisation
A complete guide to zero-party data

Over the last few years, the uses and misuses of customer data have been the subject of much discussion among marketers, some of whom have no doubt come close to tearing whatever remains of their hair out.

Regulators have been steadily tightening data protection requirements—most notably, with the introduction of GDPR by the European Union, but also through comparable legislation elsewhere, such as CCPA in the United States.

So, what exactly does all this signify?

It tells us that consumers are seeking reassurance and clarification about what their personal data is being used for. A number of high-profile data breaches led consumers to demand more robust protection, which regulators and legislators have responded to by toughening up data protection regimes around the world.

The pandemic meant that we were probably all spending more time online, as well as making more purchases over the internet. It was an important early test of the new data protection laws.

At the same time, retailers themselves have been forced to change the ways they acquire data, and how they make use of it. This heralds a major change in marketing technology, or MarTech.

This is why businesses must start to make use of zero-party data. This, in a nutshell, is data which consumers intentionally share with businesses. It has many potential uses and it can significantly enhance the customer experience—including through personalised experiences.

Without further a do, let’s look at:

What is zero-party data?

Zero-party data is data which customers actively choose to share with a particular business. They might share this data through registration systems, questionnaires and surveys, feedback forms, social media polls or more.

It’s important to differentiate between this and first-party data. First-party data is derived from web analytics, social, CRM, email marketing information, and more. This means it only gives businesses implied customer preferences (in other words, they have to hypothesise these based on previous interactions) rather than explicit expressions of those preferences.

The term zero-party data was originally coined by market research firm Forrester, which defines that zero-party data is:

“Data that a customer intentionally and proactively shares with a brand, which caninclude preferencecenter data, purchase intentions, personal context, and how theindividual wants the brand to recognize her.”

A zero-party data collection may also include potentially sensitive types of data, such as political opinions and behavioural data.

Consumers today increasingly expect personalised, interactive user experiences, such as product recommendations based on previous purchase history (as pioneered by retailers like Amazon).

An example of Amazon's product recommendations

Businesses have had to adapt their marketing efforts and messaging accordingly, responding to changing consumer expectations. Customers are getting more demanding, but we wouldn’t have it any other way… er, would we?

We’ll go into more detail about the key benefits of zero-party data later, but it’s worth noting here that it can give businesses a much more finely-detailed picture of their customer base.

This means much greater insight into customer interests, needs, preferences, and intent. It also requires customers to consent to providing it, which is crucial—especially in a day and age when people are wising up to all things data protection and privacy.

Benefits of zero-party data

There are many benefits to zero-party data. For one thing, your business can use this data to provide an experience for the customer that goes above and beyond what your competitors might be offering.

Zero-party data has the potential to provide businesses with a much clearer understanding of what their customers are looking for and what their expectations are. This quality data could give them a competitive advantage. If you aren’t acting on this, there’s a good chance at least some of your rivals already are.

Data quality and accuracy

Zero-party data provides much higher data quality and accuracy. This allows businesses to work on a more concrete understanding of their customers, rather than inferring consumer preferences from previous interactions and purchase history. This also makes it easier for brands to build close, lasting personal relationships with consumers.

Customers increasingly expect personalised experiences. Businesses which provide these experiences—sometimes even in real time—are likely to profit as a result. Those that don’t, on the other hand, are likely to lose out to their more flexible and attentive competitors.

Infographic about the benefits of personalisation

Zero-party data is more directly relevant to customer needs and preferences than first-party data. It gives them the opportunity to tell you more about what they want, which most consumers are only too happy to do (especially if they’re getting a littlebonus in return).

Because first-party data is based on previousinteractions and implied customer preferences, what it can tell us is quite limited. You can hypothesise based on what customers have done in the past, butit’s not easy to accurately project their future decisions on that basis.

By contrast, zero-party data is actively provided by customers. In ourexperience, customers will provide data, regardless of their privacy concerns so long as retailers make it worth their while (by rewarding them with unique discounts and offers, for example). They’ll also want reassurance that the process is a transparent one.

Another important point to bear in mind here is that zero-party data can be much more cost-efficient than other types of data. If you’re watching your business’s pennies, this matters. A lot.

This is, again, in part because of its greater reliability and precision. By giving customers the option to provide information, we can gain a much deeper understanding of their opinions, needs, and preferences, straight from the horse’s mouth.

Businesses can use zero-party data to devise personalised campaigns at each stage of the buyer journey. This can help to boost customer satisfaction and foster lasting consumer loyalty—the cornerstone of success for any business—in a cost-effective manner.

Governments and regulators in various parts of the world have sought to improve consumer privacy by strengthening data protection law. This is partly in response to consumer pressure, and growing awareness of the importance of data security.

As a result, businesses are subject to much more stringent data protection requirements than they were previously. They must ensure that they source data in a way that complies with these new requirements. You’ve got to make sure you play by the rules.

When purchasing data from a third party, however, it’s not always easy to ascertain whether that data has been obtained in a GDPR-compliant way. Some third-party data providers are more reputable than others. Complementing first-party data with zero-party data can help businesses avoid some of the pitfalls commonly associated with third-party data.

How to collect zero-party data

Given the tougher data regulations and consumers’ increasing awareness of data protection issues, third-party cookies are more or less a thing of the past.

By the same token, Apple’s IDFA update—which means iOS users must now opt into allow advertisers to track their activity, rather than automatically doing so, as before—caused major controversy, effectively upending a lot of marketers’ old strategies.

All this has had substantial repercussions for online businesses. The main upshot of it is that retailers need to find new ways of collecting data so as to get a better understanding of what their customers are looking for—and indeed have come to expect.

Let’s look at some of the methods you might use to collect zero-party data from your customers. The most important thing to remember here is that honesty and transparency are key. Customers are generally happy to opt in and provide information, as long as your business is up front about how it intends to use that data.

You might not have given much thought to the customer registration process, but it can actually be a good opportunity to gather insights from consumers. For example, you could ask customers questions about why they’ve chosen to register with your business or service, and what they want from it.

This is a good way not only of finding out more about your customers and understanding their expectations, but also of forging personalised bonds with individual consumers. It also shows customers, right off the bat, that their opinions are valued.

You can invite customers to provide zero-party data through your website. For example, always-on features such as email opt-in forms or guided selling product finder quizzes.

An example of Guided Selling with Ve's Digital Assistant

You could also try questionnaires, polls, registration forms, and digital campaigns to get customers in the mood to handover that all-important data.

Social media

Modern consumers expect to be able to interact with their favourite brands and businesses via social media. They also expect brands to provide them with a steady stream of interesting and engaging content.

Instagram, Facebook, and Twitter polls are particularly popular; for a lot of users, they’re almost like catnip. (Just think of all the time you must have wasted on them at work on Friday afternoons.)

Consider using social media polls to gather zero-party data. You can use them to ask your followers all sorts of relevant questions, providing you with useful information which can then help you enhance their customer experience.

Email marketing remains a mainstay of many businesses’ marketing strategy, and it can also play an important role in your data strategy, too. Don’t be afraid to use it.

For instance, customers like it when retailers offer them something special—such as a discount on their birthday. By asking customers for their date of birth, you can obtain zero-party data and then give them a little something in return.

Avoid bombarding them, though, as that’s something which consumers are known to find infuriating.

Other types of customer data

There are other types of customer data aside from zero-party data, in case you didn’t already know.

These other types of data can be grouped into three general categories: first-party data, second-party data, and third-party data.

First-party data

First-party data is highly prized by businesses for its quality and accuracy. There are some similarities between first-party data and zero-party data—namely, they’re both derived directly from consumers—though there are also some important differences between them too.

What is it?

As with zero-party data, first-party data is sourced straight from customers. This means that it’s easy to keep track of where the data comes from, which helps to address privacy and data protection requirements. First-party data can be used both to forge deeper connections with and learn from consumers, as well as improving return on investment.

Here’s the key difference between the two: First-party data is drawn primarily from website analytics and user behaviour monitoring, while consumers directly provide zero-party data themselves.

First-party data can be derived from various sources, including your customer relationship management (CRM) software, social media profiles, and website analytics. Zero-party data, on the other hand, is intentionally shared by consumers.

The latter, therefore, helps to actively build trust between your business and its consumers, while the former provides insight into their behaviours. Both are hugely important.

Why it’s important

First-party data is highly prized by businesses because of the insights it can provide into user behaviour, and because it can thereby help firms understand their consumer base that bit better. It’s also valued for its accuracy, as it’s derived directly from consumers.

Pitfalls and issues

Some businesses struggle to make effective use of first-party data because they’re unsure of the privacy concerns relating to it. It’s one thing to put it all down to trial and error, but the errors can be costly.

To make good use of first-party data, businesses must ensure that they collect, clean, store, and deploy it properly, in accordance with the relevant legal requirements. These technical challenges can be quite a burden for some businesses.

Second-party data

Second-party data, as the name implies, is data which is collected by one party and then shared with another. In effect, it’s somebody else’s first-party data. It has a number of uses for businesses and is widely used to help deepen understanding of consumer preferences.

What is it?

Second-party data is obtained directly from the firm that controls and originally gathered it. There are some similarities with first-party data with regard to the types of data and where they’re originally sourced from. Second-party data might also include social media activity, customer surveys, website analytics, and app usage, for example.

Why it’s important

As with first-party data and zero-party data, second-party data can provide retailers and other businesses with a deeper understanding of their customer base. The better you know your customers, the better you can serve them and keep those virtual tills ringing.

Privacy issues are minimal, because the data is purchased straight from the company which originally sourced it, which should—so long as the vendor is reputable, of course—ensure compliance.

Pitfalls and issues

Second-party data must be handled in an appropriate, ethical manner. Those sourcing second-party data must ensure that their partners are above-board and reliable.

It’s also important that the firms involved are a good fit with one another and have sufficient goals in common; incompatibility between partners can cause problems further down the line. That sort of aggravation is the last thing you need.

Third-party data

Third-party data is data which is sourced from businesses which have themselves obtained that data from another party.

It’s commonly used to make behavioural, contextual, and demographic targeting more accurate, so that specific segments of a consumer base can be targeted with greater precision and accuracy.

What is it?

There are data aggregators which buy data from the various websites where it was originally generated. This is what’s known as third-party data; it’s collected into large data sets and then sold on to other companies which want to make use of it.

Why it’s important

The key benefit of third-party data is the scale it provides. It allows businesses to delve deep into consumer data, obtaining detailed insights into their behaviours and preferences. It can therefore enable these businesses to reach new markets and demographics, by helping them better understand the consumers they’re attempting to reach.

Pitfalls and issues

Some businesses buy third-party data without having a clear plan for integrating it into existing workflows. This can leave them with a big, confused collection of data which they don’t really know how to use—and slowing productivity.

Piling up data in this way may simply leave you feeling overwhelmed and confused by it.

How can Ve collect and make use of zero-party data for your business?

Now that we’ve got to grips with the concept of zero-party data, it’s important to think about how your business can make the most effective use of it. Fortunately, Ve is on hand to help!

Ve Global’s Digital Assistant technology can help your business sell more products and provide an even better, more attentive level of customer service. It can also help you get the most out of zero-party data.

Unobtrusive onsite technology

With Ve’s simple, unobtrusive onsite Digital Assistant technology, collection of zero-party data is made simple and easy.

The assistant can engage with customers and encourage them to provide information which you can then use to take your business to the next level, through a deeper and clearer understanding of what consumers are looking for.

Ve’s trusty Digital Assistant is proven to deliver results. For example, German non-profit IT firm AfB saw its conversion rate soar by a whopping 88% in just six months.

AfB using Ve's Digital Assistant

Custom reactivation campaigns

Cart abandonment is a big problem for retailers. A lot of customers put items in their online shopping cart and then simply leave them there, without completing a transaction.

With Ve, customers who leave a site without completing their purchase have their cart history saved. It can also deliver custom campaigns to encourage reactivation and nudge customers to go through with their purchase.

Digital Assistant and Email Remarketing

Email remarketing campaigns can be highly effective at targeting customers and encouraging them to proceed with a transaction.

Ve’s Digital Assistant can be combined with email remarketing campaigns, enabling your business to increase the lifetime value of its customers through the use of zero-party data.

Ve's Digital Assistant combining with an email remarketing campaign

With Ve, you can report on and evaluate your zero-party data via our platform. This means you make the necessary changes and tweaks to your online ecommerce store, which could give you a crucial competitive advantage over your rivals—helping to deliver sustained revenue growth and boosting your conversion rates.

Frequently Asked Questions (FAQs)

Hopefully, this guide will have already answered many of your most burning questions about zero-party data, but here, we’ll recap and perhaps cover some additional ground.

What is zero-party data?

Zero-party data is data sourced directly from customers. It can be obtained via a number of sources, including polls, surveys and quizzes, social media, consumer feedback forms, and contests.

Businesses can encourage customers to provide this information in a number of ways, such as by offering unique discounts or offers in return for the data.

There are other types of customer data,too, including first-party data, second-party data, and third-party data.

There are some similarities between zero-party and first-party data, in that both come directly from customers. However, first-party data is generally derived from user analytics, whereas zero-party data involves a conscious interaction with the customer

How can you leverage zero-party data?

Businesses use zero-party data to target their customer communications more efficiently. They use it to create messaging which is both more timely and more relevant to the needs and interests of customers.

This is because zero-party data provides direct insights into customer preferences, whereas other types of data may only provide vague inferences.

Ve's Digital Assistant delivering product recommendations

In particular, zero-party data can be used to tailor communication to the needs of individual consumers, segmenting them into various lists according to their gender, age, and other demographics. It can even be used to send consumers ‘happy birthday’ emails, rewarding themfor their loyalty with discounts and other offers that might be of interest to them.

How can you collect zero-party data?

Zero-party data can be collected in a number of different ways. It can be obtained through social media polls, customer surveys and questionnaires, post-purchase feedback forms, and in-app preference settings. It can also be obtained via online quizzes, which are hugely popular among users.

You can also use what’s known as micro-experiences to entice users. These are brief brand interactions which can take place either in-app or via the web and on mobile. They may consist of short questionnaires, asking consumers about their expectations and preferenceswith regard to a particular product or service.

However, businesses looking to collect zero-party data should be as up front as possible with users about how they intend to use it. Customers are well used to providing personal information, and are generally content with doing so, albeit on the condition that the business seeking their data is honest with them about what it intends to do with that data.

Businesses must therefore be ethical in data collection. They must reassure consumers that the data they’re asking for will be used for legitimate purposes, and that it will be kept securely under lock and key.

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The Benefits Of A 24-Hour Call Answering ServicePosted by On

The Benefits Of A 24-Hour Call Answering Service

There’s nothing more exciting than starting a company of your own. Finally, you’ll get to be your own boss, take control of hiring and firing, test your skills and potentially make a nice amount of cash. Most people have ambitions to start their own company but very few people actually do it. Now, you’ve got the world at your fingertips and a chance to make a name for yourself, but it’s important to remember that the whole experience is going to be extremely stressful.
Of course, establishing a company is extremely exciting, but it’s also very daunting. Most businesses don’t make it past their first year, and that puts you under a tremendous amount of pressure to establish yourself as quickly as possible. With limited resources and a small revenue stream, you might struggle to make your millions to begin with. However, there are certain ways you can bolster your customer service offering and in turn, ensure your business becomes a huge success.
Needless to say, ensuring business success is all about making more money than you spend, but you’ll struggle to make a decent profit if you don’t make sure the customer experience you offer is second-to-none. Tough you might not have the resources, cash-flow or staff numbers to offer a 24-hour call answering service, being able to offer one could work wonders for your company.
Fortunately, companies such as Message Direct provide virtual receptionists that can assist your customers 24 hours a day. Below, this article will take a look out why utilising such a service is so beneficial.

Enhance Your Customer Service

Customer service is everything when it comes to generating sales. You might think your products are the best on the market, but you won’t attract customers if you can’t show them you take professionalism seriously. Here’s how a call answering service can help:

  • Calls answered around the clock – You might think it’s unnecessary to have a 24-hour phone line, but you may have customers trying to contact you from all over the world. Show them that you value their custom by having somebody to answer phone calls 24 hours a day.
  • Stand out above the competition – Most companies in your industry may only answer the phones at certain times of the day. That means you have a chance to outshine their customer service offering by allowing customers to contact you whenever they like.
  • Secure sales when your doors are closed – You may not get as many calls at night as you do during the daytime, but you could still snap up some extra sales if you’re available at all hours.

Choose an Answering Service You Can Trust

Needless to say, it’s important to choose a dependable company to answer your phones because you can’t allow any of your customers to choose your competitors as a result of receiving a bad or unhelpful service. As long as you do your research, you can feel confident that an answering service will help your business.

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Storms Ciara, Dennis, and Jorge reinforce need for robust models

Storms Ciara, Dennis, and Jorge all contributed to the wettest February on record,1 with strong winds, heavy rain, and flooding wreaking havoc across the UK.

With three extreme events in the same month and concerns around what impact climate change will have on the frequency and severity of future storms, it’s a sensible time for insurers to test whether their perils models are helping them make better risk assessments and more strategic, cost-effective policy decisions.

Gettyimages 599958216 Web

On 8 and 9 February, Storm Ciara swept across the UK with heavy rain and widespread gusts of 70 to 80 miles per hour in many places.2 Between 15 and 16 February, Storm Dennis followed with more strong winds and significant flooding in parts of south Wales and England.3 Storm Jorge, while less severe than Ciara and Dennis, caused further flooding problems from 28 February to 1 March to the areas already quite badly affected by the previous storms.4

Insurers are expected to pay out £214 million in flood claims and £149 million in claims relating to windstorm damage from Storms Ciara and Dennis, according to estimates from the Association of British Insurers (ABI).5 A breakdown of the total 82,000 claims shows:

  • 3,350 domestic property flood claims, totalling an estimated £107 million
  • 1,500 commercial property flood claims, totalling £85 million
  • 3,600 motor claims, totalling £21.7 million

And for windstorm damage:

  • 61,000 domestic property claims, totalling £77 million
  • 9,000 commercial property claims, totalling £61 million
  • 3,500 motor claims, totalling £11 million

Perhaps one of the most concerning figures is the sheer number of claims relating to domestic windstorm damage.

Around 83 percent of homes in the UK and Ireland experienced gusts of storm force or more (greater than 55 miles per hour) from Storm Ciara, according to WeatherNet.6 By contrast, Storm Dennis resulted in 39 percent of UK homes experiencing gusts of storm force or more, with peak speeds generally lower.7

Measuring the relative risk and variation of windstorm damage across the UK can prove difficult, and perils models might not always fit the purpose.

Wind and rainfall can damage properties in many ways, depending on the type of property and its location. The types of claims that typically occur in a particular geographic area can change over time, and models need to be recalibrated often enough to ensure they remain relevant to underwriters.

Verisk’s own Storm Insight considers the variation in peak winds gusting across the UK—together with factors such as rainfall data, topography, urban density, the local built environment, and the likely state of repair of buildings—to predict the risk of storm claims down to the individual postcode level. It’s split into two models: there’s a traditional storm model that predicts the risk of a conventional storm such as Jorge based on historical claims data; we also provide a second model that identifies areas of increased vulnerability to storm damage that may occur less frequently.

Ciara was an unusual storm leading to wind claims in parts of the UK not traditionally affected by such events, and our model performed strongly in predicting the locations of such claims. With the increasing incidence of extreme and unusual weather events, insurers need to allow for historical claims experience and also try to capture where future exposure may differ from the past. The Storm Insight package gives insurers the flexibility to incorporate both the standard and the more extreme risk measures into their calculations.

Our models have been calibrated using over 72 million wind speed recordings in urban areas across the UK, and our residential storm models have been validated by several insurers and proven to show a high degree of discrimination between high- and low-risk areas.

By taking advantage of high-resolution spatial data, insurers can easily grade postcodes and addresses into relative risk bands to help them increase the accuracy of their rating and drive underwriting results. Having access to quality data that remains relevant to a changing climate also allows insurers to expand to areas where they have little or no experience data.

  1. Mark Kinver, “Climate concerns grow amid wettest February on record,” BBC, March 3, 2020, < >, accessed on March 30, 2020
  2. Met Office, “Storm Ciara,” < >, accessed on March 30, 2020
  3. Met Office, “Storm Dennis,” < >, accessed on March 30, 2020
  4. Mike Kendon, “Storm Jorge,” Met Office, < >, accessed on March 30, 2020
  5. Association of British Insurers, “Insurance pay outs to help customers recover from Storms Ciara and Dennis set to top £360 million,” < >, accessed on March 30, 2020
  6. WeatherNet, “Storm Ciara,” e-mail, March 12, 2020
  7. WeatherNet, “Storm Dennis: Saturday 15th – Monday 17th February 2020,” e-mail, March 12, 2020

Learn more about Verisk's suite of UK perils models.

Alex Croydon

Alex Croydon is managing director, general insurance UK, at Verisk. She can be contacted at

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News Release

Veritas Prepares Organizations for the Complex New European General Data Protection Regulation (GDPR)

Any organization that handles personal data relating to individuals located in the EU will be strictly obliged to review, and potentially overhaul nearly all of their information management processes.

Mountain View, CA – May 11, 2016 -- Veritas Technologies, the global leader in information management, today announced a set of solutions and services to help prepare organizations for the new European General Data Protection Regulation (GDPR) recently finalized by the European Union Parliament. Veritas Enterprise Vault™ 12, Data Insight 5.1, Information Map and supporting services including the dark data assessment provide businesses with critical visibility into their unstructured data that will help them to achieve better compliance with the new GDPR and existing regulations.

The EU General Data Protection Regulation aims to catapult data protection into the era of big data and cloud computing, ensuring that data protection is a fundamental basic right uniformly and consistently regulated throughout Europe. Any company that serves European customers and collects their data will have to abide by this law - even companies based and handling that personal data outside Europe.

The regulation empowers the Data Privacy Authorities in Europe to impose fines for serious infringements of up to 4 percent of annual worldwide turnover or 20 million Euro, whichever is the greater. The magnitude of fines that can be levied virtually ensures that data privacy will become a board-level issue, as non-compliance with the GDPR presents a significant financial and business risk.

“The GDPR is the biggest change to data protection laws in almost 20 years. People and businesses will profit from clear rules that are fit for the digital age and give strong protection,” said Matthew Ellard, Senior Vice President, EMEA at Veritas. “Any organization that handles personal data relating to individuals located in the EU will be obligated to review their information management processes. Veritas is committed to helping them to get control over their data, gain visibility and insights, so they can demonstrate compliance to GDPR.”

The regulation will be enforced in May 2018, so businesses have two years to prepare for the GDPR. A business that finishes this task earlier will not only benefit from getting their data under control - stronger information management will help them to use their storage resources more efficiently and to win valuable insight into the data they are storing.

Hoarding Culture Creates Dark Data
The GDPR introduces new principles like “the right to be forgotten” and notification obligations. Therefore in certain circumstances, a company must completely erase personal data within a certain period if a user requires it. Also individuals affected by a data breach must be notified without undue delay if any of their personal information has leaked into the wrong hands and that leakage presents a serious threat to their rights and freedoms.

Unfortunately most companies don't understand the composition of about half of the data they are storing. According to recent research from the Global Databerg Report52% of all information currently stored and processed by organizations around the world is considered ‘dark’ data, whose makeup is unknown. This lack of visibility will make it hard for organizations to find the right data quickly.

Turning on the Lights
To moderate their risk, companies will have to understand their data including the significant portions of dark data that are stored in a fragmented way across on premises and cloud infrastructure. Veritas provides solutions and services to illuminate dark data by:

  • Visibility into Unstructured Data - Information Map, a cloud native application, helps ensure companies have better visibility into their unstructured data. Information Map gleans metadata from NetBackup and presents it in a visual navigation tool that helps customers to identify areas of risk, value and waste across their primary content repositories. NetBackup provides backup and recovery for the entire IT infrastructure regardless of platform: virtual, physical and cloud.
  • Enforcing and Monitoring Data Governance – Companies need to understand who should be authorized and who is accessing personal data in the corporate file system. This is difficult given the highly fragmented storage environments consisting of file servers, cloud based services, various devices and backups and archives. Data Insight 5.1 from Veritas analyzes unstructured data and the access to it from a user perspective across different store pools including cloud services like Box. The software runs data analytics to facilitate retention management, achieve access compliance, and gain a better understanding of how user risk relates to sensitive data.
  • Automatically Classifying Data – For GDPR it will be essential to know where personal data is stored, especially in unstructured formats such as excel documents, presentations, and spreadsheets. This is critical for both protecting the data and also following through on requests to correct and erase personal data. Enterprise Vault 12 delivers a centralized classification framework that simplifies the identification of meaningful or regulated information and allows for the deletion of the non-essential. The archiving software automatically classifies ingested content including emails, files, SharePoint, instant messaging, and social media. As the leading enterprise information archive vendor, Veritas provides customers that already have petabytes of archived information the ability to reclassify it in a manner that helps them to adjust their long-term information-retention policies to new regulations like the GDPR.

For more information please visit

About Veritas Technologies

Veritas Technologies enables organizations to harness the power of their information, with information management solutions serving the world’s largest and most complex environments. Veritas works with organizations of all sizes, including 86 percent of global Fortune 500 companies, improving data availability and revealing insights to drive competitive advantage.

Veritas, the Veritas logo, and NetBackup are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. and other countries. © 2016 Veritas Technologies. All rights reserved.

Veritas Technologies
Regina Hoshimi, 650-933-1966


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Sony and Square face $5 million FFXIII PS3 bricking lawsuit

It's being reported that Square Enix and Sony are being sued for $5 million due to some copies of Final Fantasy XIII allegedly causing  PS3’s to become unresponsive.

According to IGN, “The lawsuit, filed on June 2, 2010 by Daniel Wolf of San Diego, Calif., alleges Final Fantasy XIII has caused 'severe and widespread damage' to Sony PS3 gaming systems since its release on March 9, 2010.”

Furthermore, the lawsuit claims the game has caused "PS3 consoles to freeze and become totally and permanently inoperable."

Wolf said he purchased FFXIII on release day, and his console became unresponsive and stopped playing any media after he tried to save his game.

"Both Defendants are eminently aware of the damage being cause by their defective products, and have chosen to do nothing about it," the lawsuit says.

The suit goes on to say that Sony and Square Enix have been blaming each other for the issues, with neither company willing to cover the cost of a repair.

Sony and Square have refused to comment on the matter.

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MilkMade Founder Diana Hardeman: “I Wanted A Better Pint”

When the novelty of grabbing a pint at her local bodega wore off, MilkMade founder Diana Hardeman decided to take matters into her own hands. “It wasn’t natural, it wasn’t local, pints had shrunk, and I was still paying the same for them,” she explains. A modest series of at-home batches for friends and neighbors quickly gained a following, and in December, 2009, Hardeman formed MilkMade, a membership-based pint program that delivers two craft flavors to its patrons each month.

You need to enroll to reap the monthly benefits, but non-members can get their hands on MilkMade tomorrow via Valentine’s Day grams: a duo of pints — salted caramel and red velvet cake — delivered to that special someone with a handwritten note (orders will be taken until 7 p.m. today). Here, we chatted with the head milkmaid about eight degree delivery days, searching for the best locally made bourbon, and flavor naming inspiration — think Red Rum and Brie Mine — for her series of non-repeating combinations (106 and counting).

Starting an ice cream business in the middle of winter? Bravo!
Man, the first delivery was in the first week of December and it was freezing rain — it was kind of comical. Like, oh, I’m starting this ice cream delivery business, and it’s pouring rain, and it’s freezing — what in the world?

How did you decide on the name?
At first I wasn’t sure what to call the business. I had a few names. It’s funny, though — I was having lunch with a friend of mine and his younger brother, and I was telling them about the business, and they said, “Milkmaids — you guys are milkmaids. You’re like the milkman, but you’re delivering ice cream.” It embraces that old school nostalgia of milk delivery. When I was young we used to get milk delivered to my parent’s house. I felt like right then, it just all came together.

How did the delivery process begin, and how has it grown?
At the time, I was working with a friend, and we walked around, we biked — we delivered everything ourselves and by hand. It wasn’t the most efficient way of doing it (when we’re the ones doing it), but it created great relationships with our members — such that I feel like I know them and vice versa. It was a great way to start the business. We still deliver by hand, but it’s not me doing them all — we have a team of girls who go out, and we have a driver who goes out.

Do you ever repeat flavors?
We just finished our 103rd and 104th flavors for the membership. Next month will be 105 and 106, and they never repeat. The only times that we do repeat a flavor are actually for our Valentine’s Day grams — our salted caramel and our red velvet are people’s favorites. They wait until Valentine’s Day for them to come back. Those are limited edition flavors that reappear annually, and we deliver them outside of the membership for anyone who wants them on Valentine’s Day.

So a flavor combination has never reappeared since 2009 (beyond Valentine’s Day)?
I pretty much vowed to never repeat a flavor. Every single recipe is brand new, made from scratch, created from the ground up. It requires a little bit of work each month to create the perfect recipe and search for new ingredients. We always use local mix-ins, so each month it’s deciding, “Oh, let’s put doughnuts in this month,” then, “Who’s the best doughnut maker?” Or, “Where can we find locally made bourbon?” That’s hard work, but it’s definitely worth it for the great flavors — and people love discovering new, local artisans.

How do you constantly drum up new flavor combinations?
It really varies. It goes from, “We love this cold brew coffee, and we want to put it in our ice cream — let’s start with that, and let’s figure out what we can make using that.” It also goes from “Hey, this is a great name for a flavor: ‘Red Rum.’ What can we make that is ‘Red Rum?'” It was a rooibos tea ice cream with rum balls, and it was great — it was one of our October flavors for Halloween. Sometimes I stumble upon something at the green market, and I want to make something fruit-based with it. Or it might be dessert I ate. Four years ago I had never had red velvet cake. I tasted it (and this was pre-red velvet craze) and was like, “Boom, I have to turn this into ice cream.” Another example is this month’s current flavor: “Brie Mine,” which is brie and cabernet caramel swirl. I first thought, “Great name — how can I make this into ice cream?” There’s a lot of experimenting involved.

Since you’re always using new ingredients that perhaps you’ve never worked with before, can the production process be more time consuming?
I always say it’s between one and 10 iterations of a recipe before I get it just right. More often now it’s one or two, thanks to time spent teaching and learning about the chemistry of the ingredients and how ice creams work.

Do you think people are thinking about ice cream in February (and December, and January, and March…)?
We delivered on the coldest day of the year so far. Eight degrees, and we were still delivering ice cream! People were happy. January and February of this month have just been snow, sleet, polar vortex — ice cream definitely is not top of mind in that people are not going out to get a scoop of ice cream at the shop in the dead of the winter. However, when it’s delivered to your door, it’s another story. We’re not fazed by any seasonality. I think people love delicious ice cream all year round, as long as they’re in a cozy place to enjoy it.

What inspires the inventive flavor combinations of MilkMade?
For me, one of the reasons I started MilkMade was that my palate became a little more sophisticated than it had been in the past, and I wanted flavors that were more unique. I wanted honey lavender granola. I wanted something that just wasn’t being offered at the time. When you get creative, there are so many options and opportunities to put together new flavors together that people haven’t had before.

What has been your favorite aspect of this whole process?
The opportunity to delight our members with our ‘scream and with our service. We’ve had members tell us that MilkMade is the best part about living in New York City — which is an incredible honor.


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About the Speaker:

Ha` Quang Minh received his BSc degree in Mathematics and Computer Science from Monash University, Australia, and PhD degree in mathematics from Brown University, USA, under the supervision of Steve Smale. He is currently a Unit Leader at the RIKEN Center for Advanced Intelligence Project in Tokyo, Japan. Prior to joining RIKEN, he was a researcher at the Istituto Italiano di Tecnologia in Genoa, Italy. He has also held positions at the University of Vienna, Austria, and the Humboldt University of Berlin, Germany. His current research interests focus on the application of functional analysis and differential geometry in the formulation of theories and algorithms in machine learning, statistics, computer vision, image and signal processing.

Covariance matrices, covariance operators, Gaussian measures, and Gaussian processes play important roles in many areas of machine learning, statistics, and numerous application domains. Of particular importance in the study of these objects and their applications are the similarity functions between them. In this talk, we present an overview of some recent generalizations of non-Euclidean distances between covariance matrices and Gaussian measures on Euclidean space to the infinite-dimensional setting of covariance operators and Gaussian processes. Our focus is on the generalization of the Fisher-Rao distance and related quantities (from Information Geometry) and the Entropic Regularization of the 2-Wasserstein distance (from Optimal Transport). Our formulations all admit closed form expressions that can be readily applied in practice, particularly in the reproducing kernel Hilbert space (RKHS) setting. The mathematical formulations will be accompanied by numerical experiments in computer vision.

Upcoming Speakers

Cuong Nguyen

Florida International University

Title: TBD

Date/Time: Friday, Oct 15 2021 - 10:00 am (GMT + 7)


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  • Home
  • 2008 Saxum Booker Vineyard Syrah

2008 Saxum Booker Vineyard Syrah

  • 98 WA
  • 96 WS
  • 94 IWC
  • Variety
    Proprietary Blend

Out of stock

learn more about producers & collectors

SKU: 227145-2008-750

This item is available by the case only

This is a final sale item

Not eligible for cancellations or refunds

  • International Wine Cellar | Rating: 94

    ($75; syrah with a bit of mourvedre) Inky ruby. Raspberry and cherry preserves on the nose, with complicating notes of rose oil, Szechuan peppercorn and allspice. Impressively complex, sappy red berry compote flavors are given grip by a touch of cherry pit and gain sweetness with air. For such a massive wine there's uncanny energy here as well. The finish repeats the floral and spice notes and clings with superb clarity and intensity.
    Author: Josh Raynolds
    Issue: November/December 2010
  • Wine Spectator | Rating: 96

    Starts out open-knit, rich and fleshy, yet builds intensity. Powerful, yet with a measure of restraint, delivering supple plum, blackberry and wild berry fruit, with touches of mineral and black licorice. This wows you with both gushing fruit and a dancing delicacy of finesse. Ends with chunky fruit flavors. Syrah and Mourvedre.
    Drink Dates: 2012-2024
    Author: James Laube
  • Wine Advocate | Rating: 98

    The 2008 Booker Vineyard (92% Syrah and 8% Mourvedre, which had also been bottled immediately before my visit) has an opaque purple color and a wonderfully sweet nose of black cherry, black currant, licorice, incense, and some Asian spices. The wine has seamless lushness, a voluptuous texture, stunning purity, and a very long, 40-second-plus finish. Booker is another top site that I believe was planted with Justin Smith's help. It is a 40-acre vineyard sitting on similar limestone soils. This incredible wine would probably benefit from a couple of years of cellaring, as the structure is more present, no doubt due to the high level of Syrah in the wine. It should evolve for 10-15 more years.
    Drink Dates: 2010 - 2025
    Author: Robert Parker
  • Self | Rating: 95

    Author: Johnnymd
  • Self | Rating: 98

    Author: G
Saxum Vineyards is focused on producing Syrah, Grenache, and Mourvedre-based blends from the Templeton Gap of Paso Robles, California. They let their rocky calcareous soils, steep hillsides, and cooling ocean breezes speak through their wines by keeping yields extremely low, picking fruit at the peak of ripeness, and using a minimalist approach in the cellar. Production is kept at a total of 2200-2800 cases per year divided between 6 different cuvees: Broken Stones, Heart Stone Vineyard, James Berry Vineyard, Booker Vineyards, Rocket Block and Bone Rock.

Collector Data For This Wine

  • 322 bottles owned
  • 124 collectors
  • Average collector rating: 97
    (Out of 124 collectors)


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Hardware Products

Padlocks and accessories

Fai by Viro Rectangular Padlock with protection cover

The nylon cover protects the padlock from knocks and scratches (even at low temperatures), the user’s hands and the surfaces on which the padlock is applied.

  • Body:

    solid satin brass with rounded anti-abrasion edges.

  • Protective cover:

    yellow, red or blue nylon for item 553.CP and black nylon for item 554.CP.7.45; covering the body and most of the shackle, providing even greater protection against attempts to cut the shackle. The protective cover can be personalised in colour and printed logo (e.g. for use in swimming pools, gyms, etc.) minimum order 1,000 pcs. (double blister pack). The customer’s logo can also be pad printed in white above the Fai by Viro trademark, on one or both sides, minimum order 200 pcs. (box pack only).

  • Shackle:

    case-hardened and tempered steel for high resistance to attack, copper, nickel and chrome-plated for high corrosion resistance.

  • Keys:

    supplied with 2 Viro profile nickel plated brass keys.

  • Mechanism:
    • spring-loaded dead-bolt;
    • key removable in locked and unlocked position;
    • brass pins;
    • brass counterpins;
    • 2 spring-loaded brass latches;
    • phosphor bronze pin springs;
    • D class steel latch springs;
    • D class steel shackle spring.
  • Packaging:

    single box and double blister pack for item 553.CPand single double blister pack for item 554.CP.7.45.

  • All KA and special executions are possible, packed in single box only.

Fai by Viro Rectangular Padlock with protection cover

Colours availableBody dimensions

Shackle clearance

Shackle diameter

KeysUnit weightPcs. per pack

A x B x E

C - F

  553.CPYellow-Red.Blue33,7 x 31 x 16,617 - 16501110012
  554.CP.7.45Black43,5 x 38 x 18,520 - 226,30131806


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imon Biles just made a digital debut as a virtual human in SK-II’s newest video campaign: #ChangeDestiny. The cult-favorite Japanese skincare brand made headlines recently by releasing six videos featuring six famous female Olympians.

Much like the anthological approach of similar series Love, Death, & Robots, each video in the branded series showcases a famous athlete animated as a virtual human who literally fights their personal demons in a heartfelt and action-packed series.

Image by SK-II.

In 2020, SK-II used the same six Olympic athletes in a similar campaign titled “vs Beauty” where each athlete shares a personal story on social media about their struggle with being entered in beauty competitions they did not ask to be a part of. The campaign was a commentary on the unrealistic expectation for beauty that female athletes face, while their male counterparts are not judged for their appearance.

This year, SK-II expanded upon the idea of “vs Beauty” by showing each athlete squaring up against other societal expectations such as “vs Limitations” or “vs Pressure.” Each video pairs a virtual representation of each athlete with a personal challenge, such as Simon Biles fighting an army of trolls who leave mean comments on her social media.

By animating these stories digitally, the creators unlock freedom to really show these personal demons as monsters (or kaiju as they’re known in Japanese) that the virtual Olympians fight. The result? A stunning campaign that is both visually stunning and emotionally touching. Each animated short packs as much plot, immersive style, and character development as an episode of Love, Death, and Robots, or even a full-length Pixar movie.

We love when people fully leverage the capabilities of virtual humans and everything they can do, especially as a reflection of what humans cannot. While human Simon Biles may not be able to fight monsters with her backflips, virtual human Simon can, thanks to SK-II Studio. The metaverse is full of amazing possibilities, and virtual humans are the vehicle to explore the potential in film, television, or even a well-scripted, animated ad spot.

A powerful next step for SK-II to bring their campaigns to fuller life would be to consider crafting an ongoing storyline with the same Olympian personalities, and in similar style. While YouTube and television are incredible touchstones to loving fans, SK-II leaves access to so many fans on the table by failing to cater and syndicate the story for more platforms, leveraging transmedia storytelling.

Another approach SK-II may not consider would be the possibility to freeze-frame key moments from their animated storylines, dripping them out over many months to scribe the story in written form, allowing fans to engage at the most relevant seconds through likes, comments, shares, and saves. Alas, to each their own path.

Other brands should take note and reconsider how they partner with influencers or celebrities with current technology and animation capabilities in mind. Transforming a person into a virtual human captures people’s entertainment-craving attention while flexing your innovative muscle, as SK-II often does.

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Your fall guide to Tulare County starts with Vossler Farms

Calley Cederlof
Visalia Times-Delta
Amanda Dunn and her daughter Taylor Dunn, 9, work together to load a pumpkin into a wagon at Vossler Farms opening day on Saturday, September 29, 2018.

Every year, Taylor Dunn, 9, takes her time when picking out the perfect pumpkin at Vossler Farms.

"I usually go into the pumpkin patch and feel how heavy they are and (listen) to them," Taylor said. "They have the most gunk in them and I like taking the gunk out."

On Saturday, Taylor spent the morning walking through the pumpkin patch with her mother, Amanda Dunn, as part of an annual tradition.

Amanda Dunn said she and grandmother Patricia Sence have brought Taylor to Vossler Farms since she was a baby. They plan to make multiple visits this year.

"We come for (Taylor)," Amanda Dunn said. "I love seeing the look on her face when she picks out pumpkins. She loves it."

The family was one of the dozens taking in the sights and sounds of Vossler Farms' first day of the 2018 season.

This year, Vossler Farms, known by most for its intricate corn maze and sprawling pumpkin patch, is celebrating 19 years of tradition in Tulare County.

Walter Ray, 3, plays at Vossler Farms opening day on Saturday, September 29, 2018.

It's something owners Kris and Kirk Vossler take great pride in.

"Most everyone that comes out here has a great time," Kris Vossler said. "It's a fun and safe place to be."

The farm, located along Mooney Boulevard, is a tradition not only for many local families but for the Vosslers, too.

"All of the kids and grandkids have worked here," said Cindy Catalina, Kirk Vossler's sister. "It's part of our family routine."

Visitors to the farm can pick out pumpkins, go on a hayride or train ride, check out farm animals at the animal observation station, and try their luck at the corn maze — a "lone wolf" design.

For weekend visitors, the Vossler family upped the ante.

Local retail vendors, food booths and a face painter are all on hand to add to the excitement.

For those looking for a little more of a spook, the farm will offer haunted hayrides in the Field of Screams attraction beginning Oct. 12. The attraction will run Friday through Sunday the last three weekends of the month.

The frights are provided by drama students from Visalia's high schools, Kris Vossler said.

"It's a family-friendly scare," she added. "It might not be great for little kids, but the older kids really enjoy it."

Vossler Farms also offers three spaces for parties, including one inside the corn maze, and also serves as a venue for team building events.

On Saturday alone, the farm had already been booked with three birthday parties.

Kris Vossler said she is happy her family can provide a place for families to make fall traditions year after year.

"We love that its part of a family's fall checklist," she said. "It's really fulfilling for us."

Vossler Farms' pumpkin patch is open every day of the week. The corn maze is open Wednesday through Sunday.

For more information on hours or pricing, visit or call 909-5929.

For a photo gallery of Vossler Farm's opening day, visit

Tulare County residents picked out pumpkins and enjoyed hay rides at the Vossler Farms opening day event on Saturday, September 29, 2018.

Autumn to-do list

In addition to Vossler Farms, Central Valley residents have numerous options to get into the autumnal spirit.

Here's a few to add to your family's to-do list:

Hillcrest Tree Farm

Known for it's Christmas trees, Hillcrest Tree Farm in Reedley also knows a thing or two about pumpkins. Their pumpkin patch also opened to residents on Saturday.

The farm offers pumpkins for sale, a steam train ride, hillside play area, nature trail and picnic area. The farm is open every weekend from 10 a.m. to 5 p.m. through Oct. 28.

For more information, visit or call 638-2762.

Apple Festival

In its 38th year, the Springville Apple Festival brings seasonal crafts, food and entertainment together for a weekend of fun.

Scheduled for Oct. 20 and 21, the two-day festival includes vendor booths, live music, a family fun zone, artisan village and a mountain bike race.

For more information, visit

Ghost tours

For those looking for a scare, Hanford Carnegie Museum will host the third annual ghost tour in downtown Hanford. The tour, from 7 p.m.-10 p.m. running Oct. 11-14 will be lead by guides through the historic downtown area.

Find out more on the museum's Facebook page, Hanford Carnegie Museum or by calling 584-1367.

Keeping with the historic theme, Colonel Allensworth State Historic Park will again welcome paranormal seekers to a ghost tour

This year, the tour, scheduled to run from 4:30 p.m. to midnight on Oct. 20, will feature Barry Fitzgerald, known for his work on television show Ghost Hunters International.

The exclusive event is $50 per person and is selling out quickly, according to event co-host Porterville Ghost Society's Facebook page.

To learn more, search Porterville Ghost Society on Facebook.

Ford Farms

Looking to crash a costume contest? Ford Farms in Lindsay is hosting a Halloween party from 8 p.m. to midnight on Oct. 6.

The event will feature a haunted hayride, a fully decorated haunted barn, and a costume contest.

For more information, search Ford Farm's Halloween Party on Facebook or call 577-0445.


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Your information is collected via two ways. Firstly, by browsing “Visions Game Forums” will cause the phpBB software to create a number of cookies, which are small text files that are downloaded on to your computer’s web browser temporary files. The first two cookies just contain a user identifier (hereinafter “user-id”) and an anonymous session identifier (hereinafter “session-id”), automatically assigned to you by the phpBB software. A third cookie will be created once you have browsed topics within “Visions Game Forums” and is used to store which topics have been read, thereby improving your user experience.

We may also create cookies external to the phpBB software whilst browsing “Visions Game Forums”, though these are outside the scope of this document which is intended to only cover the pages created by the phpBB software. The second way in which we collect your information is by what you submit to us. This can be, and is not limited to: posting as an anonymous user (hereinafter “anonymous posts”), registering on “Visions Game Forums” (hereinafter “your account”) and posts submitted by you after registration and whilst logged in (hereinafter “your posts”).

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Today makes eight days down, so we're two-thirds of the way through, and Galfer is on the hot seat today. Have you entered to win on all eight so far?

How about putting the brakes on this holiday madness? Galfer has a couple ideas here, with their Tsunami Off Road Wave Rotor Kit ($395.00) and Solid-Mount Wave Rotor ($139.00). Up front you'll get one of their 270mm Tsunami front rotors, add 1396 HH Ceramic Composite brake pads, and a caliper relocating bracket. Enjoy predictable and consistent braking thanks to the oversized rotor, superior cooling, and excellent materials and construction.

Match that in the rear with stainless steel Solid-Mount Wave Rotor, and you get superior cooling, as the vents allow air to pass over every point of the brake pad surface. That keeps the braking consistent and powerful, while still getting an awesome friction surface, increased lever feel and modulation.

Available for Kawasaki, Suzuki, Yamaha, Honda, and KTM models, you can get more info at

1. Simply leave a comment on each of the 12 Days gift ideas to be entered to win, but please only enter once per day.

2. That's it! We'll pick a winner between Christmas and New Year's, and fire out the goodies to the winners. You have to be a member of Vital MX to enter, but creating an account is fast and easy (look for the Join Today button at the top of the page to join in on the fun). Of course, that also allows you to jump in on the Forum, post up your Bike Check, upload photos and videos, and take advantage of future contests. What are you waiting for? Get on it!

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Table Runner

Various Designers, 1945-1971

The designers Alexander Girard and Charles and Ray Eames were leading figures in American design during the post-war era.

While textile design was the primary focus of Girard's oeuvre, he was also admired for his work in the areas of furniture design, graphics, exhibitions and interior architecture. Girard brought a sensuous playfulness to twentieth-century design that had been absent from the austere aesthetic of classic modernism. For the Table Runners, Vitra collaborated with the Girard family to select the textile designs Broken Lines and Geometric E, developed by Alexander Girard in 1964 and 1971 respectively.

The expansive oeuvre of Charles and Ray Eames not only encompasses product design, architecture, exhibition design and cinematography, but also includes a large number of graphic designs, most of which were created by Ray Eames. Sea Things is a pattern she created in 1945. It shows a lovingly designed underwater world full of starfish, jellyfish, crustaceans, seaweed and other whimsical creatures – they frolic about on the Table Runner in a fresh sea-blue colour, creating a maritime touch.
Products of the family
This product was designed by
Alexander Girard
The architect and designer Alexander Girard was one of the leading figures in American design during the postwar era. His passion for colours, patterns and textures found expression in the field of textile design, which was a focal part of his oeuvre.


text:
At Viveros Las Cunas has several production sites on the Mediterranean coast, with state of the art facilities and highly qualified staff.

Producción de planta

At Viveros las Cunas, every detail is important in the production process, from the choice of pot to the preparation of the peat, the water supply ant the technology used.

Produccion de planta


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VoIP Consulting in Ho Chi Minh - 1

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VOIP Pros Acceptable Use Policy

“Service” – shall mean the products and services that are being provided to you as described in any quote or order form, including, but not limited to, VOIPPros by TELEPHASE’s Uniﬁed Communication services, collaboration services, the Messaging Services, and any associated software, hardware or web-based platform.

“Service” shall also include any additional Services provided to you as described in any addendum or amendment.

“Device” – shall mean a VOIPPros-provided telephone, telephone adapter (“Adapter”), router, or other VOIPPros-provided device used with the Services.

“Fax, SMS, or MMS Broadcasting” and “Fax, SMS or MMS Blasting” – shall mean sending the same message by fax, SMS, or MMS to six (6) or more recipients at the same time, one after another.
Unlimited Services. VOIPPros reserves the right to periodically review usage levels of any unlimited service plans, including, but not limited to, minutes, data, messages, and API calls (“Unlimited Plan(s)”), to ensure that you are not using such service in violation of this AUP and if such abuse or violation is discovered to terminate or adjust the plan as appropriate. You agree to use the Unlimited Plan for services of a quantity or duration comparable to that of the average customer presently utilizing VOIPPros by TELEPHASE’s services and will not employ methods, devices, or procedures to take advantage of unlimited plans by using the services excessively or for means not intended by VOIPPros. Excessive use is deﬁned by VOIPPros as use that substantially exceeds the average volume or duration of calls, data or messages used by all other VOIPPros Unlimited Plan customers using the same service or attempting to originate or terminate multiple concurrent phone calls, faxes, or messages through any single line of service. The following types of services are speciﬁcally prohibited and may not be accessed through VOIPPros by TELEPHASE’s unlimited voice service plan: conference calls, monitoring services, data transmissions, the transmission of broadcasts, or transmission of recorded material. VOIPPros may terminate your service or change your service plan if, in its sole discretion, VOIPPros determines that your use of the Unlimited Plan violates this prohibition or is otherwise “unreasonable” or results in abuse of the Unlimited Plan.
We consider your use of our Service to be “unreasonable” and therefore subject to immediate termination if you:
re-sell, re-brand, re-supply, re-market or commercially exploit our Unlimited Plans, without our written consent, to aggregate trafﬁc from more than one customer over an “unlimited” line or trunk;
set up routing functionality such that only outbound long-distance trafﬁc is sent over the Unlimited Plan; or engage in any other conduct which is fraudulent, illegal, harassing or results in signiﬁcant network congestion, or degradation.

We consider your use of our Service to be “abusive” and subject to immediate termination or adjustment if you utilize:
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Free conference calling or similar services that participate in trafﬁc stimulation practices or schemes that result in excessive charges.
Repetitive and/or continuous messaging or calling to the same destination number if such activity could reasonably be expected to, or in fact does, provoke complaints.
Long duration calls (deﬁned as calls to the same number more than four hours (continuous or cumulative) within a 24-hour period) and/or calls placed to speciﬁc numbers/destinations for the purpose of generating charges or fees for or with a third party. Calls that do not consist of uninterrupted live human voice dialog by and between natural human beings.
Continuous call session connectivity.
Fax, SMS, or MMS Broadcasting.
Fax, SMS, or MMS Blasting.
Telemarketing. Or, Any other activity that would be inconsistent with reasonable personal, residential, and business use patterns, causes network congestion or jeopardizes the integrity of VOIPPros by TELEPHASE’s network.
SHORT DURATION CALLS: VOIPPros reserves the right to charge all short duration calls (calls under 10 seconds in length) a ten-cent (10¢) per call assessment if VOIPPros determines, in its sole discretion, that you have an excessive volume (more than 10% of your total calls in any given month) of calls that consist of such short duration calls. You agree that calls, as deﬁned herein for billing purposes, shall include all call trafﬁc when accept- ed by VOIPPros or its underlying carriers for termination whether such calls are terminated or not for any reason (“incomplete calls”). VOIPPros will bill you for all calls completed to VOIPPros by TELEPHASE’s facility or equipment or that of VOIPPros by TELEPHASE’s underlying carriers regardless if the call is completed to the called party. Accordingly, you understand your obligations in regard to incomplete calls and agree that VOIPPros shall incur no liability because of or, in relation to, said incomplete call.
Lawful purposes only. You may not use our Service or your Device in any way that is illegal, improper, or inappropriate. A non-exhaustive list of examples of illegal, improper, or inappropriate uses of our Service and/or Devices includes:
Interfering with our ability to provide Service to you or other customers or avoiding your obligation to pay for the Service within the time frame designated for payment.
Use of the Service to threaten, abuse, harass, defame, deceive, defraud, interfere or invade another’s privacy or engage in any similar behavior.
Use our Service or your Device for auto-dialing; continuous, repetitive, or extensive call forwarding, telemarketing (including charitable or political solicitation or polling), fax or voicemail broadcasting, or blasting.
Use our Service or your Device to impersonate another person; send bulk unsolicited messages; use robots, data mining techniques, or other automated devices or programs to catalog, download, store, or otherwise reproduce or distribute information from our Service or use any automated means to manipulate our Service.
Violate any law, rule, or regulation; violate any third party’s intellectual property or personal rights; or exceed your permitted access to our Service.
Use the Service for transmitting or receiving any communication or material of any kind which would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law.
Right of Termination. In addition to VOIPPros by TELEPHASE’s right to terminate any service for non-payment, VOIPPros reserves the right to terminate the Service immediately and without advance notice, if VOIPPros, in its sole discretion, believes that you have violated any of the above restrictions, leaving you responsible for the full charges to the end of the current term, including without limitation unbilled charges, plus a disconnect fee and any penalties, all of which immediately become due and payable.
Monitoring. We may monitor the use of our Service for violations of this agreement. We may, without liability, remove or block all communications if we suspect a violation of this agreement, or if we think it necessary to protect our Service, or VOIPPros, its parent, afﬁliates, directors, ofﬁcers, agents, and employees from harm.
Providing information to authorities and third parties. If we believe that you have used our Service or your Device for an unlawful purpose, we may forward the relevant communication and other information, including your identity, to the appropriate authorities for investigation and prosecution. You consent to our forwarding of any such communications and information to these authorities. In addition, we may disclose your name, telephone number, credit card information, and other personal information, any communications sent or received by you, and any other information that we may have about your account, including but not limited to, types of service, length of service, MAC address(es), IP address(es), email address(es), registered 911 address, and all other account information, as follows: in response to law enforcement or other governmental agency requests; as required by law, regulation, rule, subpoena, search warrant, or court order; as necessary to identify, contact, or bring legal action against someone who may be misusing the Service, the Device, or both; to protect VOIPPros by TELEPHASE’s rights and property; or in emergency situations where disclosure of such information is necessary to protect VOIPPros customers or third parties from imminent harm.
Use of Service and Device by Customers Outside the United States. While VOIPPros encourages the use of the Service within the United States to other countries, VOIPPros does not presently offer or support the Service to customers located in any country other than the United States. VOIPPros by TELEPHASE’s Services are only for use by persons or entities whose primary residence or business address is in the United States. VOIPPros by TELEPHASE’s Services are designed to work generally with unencumbered high-speed internet connections. However, if the high-speed internet connection you are using is outside the United States and/or your ISP places restrictions on the usage of VoIP services, VOIPPros does not represent or warrant that use of the Service by you is permitted by any other jurisdictions or by any or all the ISPs. If you remove the device to a country other than the United States or use the Service from there, you do so at its own risk, including the risk that such activity violates local laws in the country where you do so. You will be solely responsible for any violations of local laws and regulations or violations of ISP terms of service resulting from such use. VOIPPros reserves the right to disconnect Services immediately if VOIPPros determines, in its sole and absolute discretion, that you have used the Service or the Device in violation of applicable laws, including without limitation laws of jurisdictions outside the United States. You are solely liable for all use of the Service and/or Device by any person making use of the Service or device provided to you.
No Transfer of Service. You may not resell or transfer your Service or your Device or provide a telephone service to anyone else by using your VOIPPros service or features of your VOIPPros service without ﬁrst obtaining our prior written consent.
No Alterations or Tampering. If you copy or alter or have someone else copy or alter the firmware or software of the Device in any way that facilitates a compromise of your service, you are responsible for any charges that result. You may not attempt to hack or otherwise disrupt our Service or make any use of our Service that is inconsistent with its intended purpose.
Theft of Service. You may not use or obtain our Service in any manner that avoids VOIPPros policies and procedures, including an illegal or improper manner. You will notify us immediately in writing if your Device is stolen or if you believe that your Service is being stolen, fraudulently used, or otherwise being used in an unauthorized manner. When you notify us of one of these events, you must provide your account number and a detailed description of the circumstances of the theft, fraudulent use, or unauthorized use of Service. If you fail to notify us in writing in a timely manner, we may disconnect your service and levy additional charges on you. Until you notify us in writing, you will remain liable for all use of our Service using a Device stolen from you and all stolen, fraudulent or unauthorized use of the Service up through the date notice is received by VOIPPros.

Revised 01/2021


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VOMC Ministry Projects

VOMC works with a local pastor to facilitate a revolving microloans project which is helping Christians establish livelihoods through skills training and business development. The ministry also assists with the living and educational expenses of orphaned children whose parents were martyred for their faith..

Country Information

29,340,248 (July 2020 est.)

Ethnicity (%)
Akan (47.5), Mole-Dagbon (16.6), Ewe (13.9), Ga-Dangme (7.4), Gurma (5.7), Guan (3.7), Grusi (2.5), Mande (1.1), other (1.4)

Christian (71.2), Muslim (17.6), traditional (5.2), other (0.8), none (5.2)

President Nana Addo Dankwa Akufo-Addo (2017)

Government type
Presidential republic

Legal system
Mixed English common law and customary law

Source: CIA World Factbook

Pray for Ghana

Ask God to continue providing for the needs of His persecuted people. May the orphaned children experience His goodness through this provision while learning of His ways, so they will grow to become Godly young men and women who honour Him with their lives. Overall, may the country's Christian majority draw closer to the Lord and, as a result, be further empowered by His Spirit -- serving as vibrant witnesses of His saving grace.

Select a Region


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Linx vaporizer parts including coils, mouthpieces, and batteries.

Showing all 14 results

Linx Vape Parts

Already loving your Linx portable vaporizer but need to update or add to your collection? You’ve come to the right place!

Linx Vapor engineers their products with durability and performance in mind. However, normal wear and tear is to be expected, and sometimes it’s necessary to replace parts in order to keep your vaporizer performing at the highest level. proudly offers premiere parts at prices you’ll love–mouthpieces, oil cartridges, atomizers, oh my! You name it, we’ve got it for you.

If you have more questions about Linx, their kits or parts, or vaping in general, contact your puff pals at VPM. We’re more than happy to help!


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Piers Morgan took a savage swipe at Ant McPartlin and Declan Donnelly after the pair picked up a gong at the National Television Awards on Tuesday night.

The presenting duo won in the Best Presenter category for the 20th time, making history in the process.

Ant and Dec were up against Alison Hammond, Bradley Walsh, Holly Willoughby and Piers himself.

Read more:Michael Sheen brings a bit of Welsh to the NTA awards

In a tweet prior to the ceremony, Piers made his feelings clear as he asked his fans to vote.

He said: "If you believe in free speech & holding public figures to account, and you’re sick of Ant & Dec winning Best TV Presenter every bleeding year, you know what to do."

And following the pair's big win, Piers took to Twitter.

Ant McPartlin and Declan Donnelly after winning the TV Presenter award for the 20th consecutive time

"Wow! What a shock! Congrats to Ant & Dec," he fumed.

"Thoroughly deserved 20th consecutive win - the way they held those jungle contestants to account during the pandemic was absolutely brilliant #ntas."

In a follow up tweet, Piers shared a gif of his walk out of the GMB studio back in March and wrote: "Just as well I’m not there. #ntas."

Ant and Dec first won the award in 2001 and have won every year since - even after Ant took a break from the spotlight and presenting duties.

The pair also won the inaugural Bruce Forsyth Entertainment Award at the NTAs for I'm a Celebrity, which was filmed in Wales.

Speaking about Wales, Ant said: "It was a real change to do it in Wales last year but it was absolutely brilliant.

"We loved it, we loved doing it there and we can't wait to do it again this year." You can read what they said in their speech here.

To get the latest showbiz news from WalesOnline sent straight to your inbox sign up for our What's On newsletter here .


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Netflix has unveiled the first look at Dominic West and Elizabeth Debicki as the Prince of Wales and Diana, Princess of Wales in the fifth series of The Crown.

Upcoming episodes of the streaming service’s lavish period drama will see The Wire star West take over the role of Charles from Josh O’Connor, while The Night Manager actress Debicki will replace Emma Corrin.

Imelda Staunton will take over the role of the Queen from Olivia Colman, while Jonathan Pryce will replace Tobias Menzies as the Duke of Edinburgh and Lesley Manville will take on Princess Margaret, following in the footsteps of Helena Bonham Carter.

In the photos, West can be seen looking out of the frame in a shot taken outdoors, with his hair smoothed down into a side parting and one hand in the pocket of an olive-coloured suit.

The tailoring is teamed with a yellow handkerchief in his top pocket and a striped tie.

The photograph of Debicki as Diana shows her in a pale pink sleeveless top, with the princess’s signature short choppy hairstyle.

Elizabeth Debicki as Diana, Princess of Wales
Elizabeth Debicki as Diana, Princess of Wales

She is lying on a sofa with her head propped up on a pillow, resting her chin on her hand with a typed letter resting on her lap.

Last month, Netflix unveiled the first image of Staunton as the Queen, dressed in a yellow blouse with a bow at the neck and the monarch’s famous black handbag in the crook of her arm.

The new series will also see Jonny Lee Miller join the cast as Prime Minister Sir John Major.

The drama was initially due to end after the fifth series, but the show’s creator and writer, Peter Morgan, has since confirmed it will be extended to include a sixth outing.

For more stories from where you live, visit InYourArea.


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A woman whose family lost out on sleep thanks to noisy neighbours came up with an ingenious plan to get revenge.

Heather Minshull was in a caravan on holiday in Wales with her husband and two children when was kept awake all night by the party next to her.

She said music including The Beatles had been blasted until the early hours of the morning and the group ignored her pleas to turn it down.

Read more:Hero scaffolder ran to save trapped young boy as bus crashed

But Heather got her revenge the next morning, BirminghamLive reports.

The mum-of-two woke up early and went over to the neighbouring caravan armed with a loaf of bread.

She scattered the slices over the caravan roof so the food would attract noisy seagulls.

Heather, from Stockport, explained what had happened in a TikTok video.

She said: "So we're on holiday in Wales in this lovely static caravan, it's really nice, on this lovely peaceful resort...well it was peaceful until last night, our final night, when these idiots show up, 12 o'clock at night, music blaring...the kids were asleep.

"I asked them to keep it down but they didn't, it went on for hours.

"So seven o'clock this morning when I woke up I got them back. I checked there was no-one around and I launched a tonne of bread on the caravan roof so that this would happen."

She added that the group had woken up "straightaway" and were "all looking angry and rough and clueless over what was going on".

How do you deal with pesky neighbours? Let us know in the comments.


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WalkFit® Platinum Testimonials

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"Your feet are the foundation of your entire body. WalkFit® orthotics helps to realign the heel and ankle. You're putting your entire body in better balance with stability and comfort."
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• Your AmazonSmile purchases can benefit the library! Click here to begin!

  • For up-to-date information and library news, click here to follow us on Facebook!

  • Meet Libby!  Did you know that we have thousands of ebooks and audiobooks? You can borrow them, instantly, for free!. Click here to get the Libby app for your device today!

  • Get up-to-date information from the experts on the coronavirus with this comprehensive guide from Middletown's Thrall Public Library.

  • Log in to Tutor.com for homework help in any subject!

The Wallkill Public Library has two job openings: One for circulation clerk, the other for children’s coordinator.
The circulation clerk’s responsibilities include checking items in and out, helping users with the computer, copy machine, and eReaders, faxing, answering the phone, and other administrative tasks. Computer literacy and excellent customer service skills are a must. Hours will start at 10-15 per week.
The children’s coordinator is responsible for organizing and overseeing children’s programming and book ordering. S/he will facilitate Storytime, STEM programs, and other weekly offerings, hire performers for the Summer Reading Program and other events, and collaborate with local community organizations as well as the schools to reach as wide an audience as possible. The position will involve occasionally helping at the circulation desk. Hours will be 15-19 per week, with some Saturdays included.
Those interested in either position should contact Lisa Palmer at lpalmer@rcls.org.


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How to get a cdl in washington

How much does it cost to get a CDL in Washington?

Fees For Getting Your CDL In Washington:

Standard CDL – $102. CDL skills test for school bus endorsement – $100. Reduced CDL skills test (Head Start only) – $225. Add CDL endorsement to a WA driver license – $10 license fee + $17 per yr for the time remaining on your license.

What documents do I need to get a CDL?

You will need to provide a few documents to get a CDL in California.

These documents include:

  • Proof of identification. Drivers must be at least 21 years old to drive between states or 18 years old to drive within the same state.
  • Your medical examination report. …
  • Your Social Security card. …
  • CDL test results.

How long does it take to get a CDL in GA?

about seven weeks

What weight requires a CDL in Washington state?

26,001 pounds

Do you have to be 21 to get a CDL license?

How old do you have to be to get a commercial driver’s license? A. You have to be at least 18 years of age to get a C.D.L. If you are under 21 years of age, you can only drive intrastate (inside of your state of residence).

What disqualifies you from getting a CDL?

What felonies disqualify you from getting a CDL?

  • Under the influence of alcohol. …
  • Under the influence of a controlled substance. …
  • Refusal to take an alcohol test. …
  • Leaving an accident scene. …
  • Driving a CMV when not allowed by law. …
  • Negligent driving of a CMV resulting in a fatality. …
  • Excessive speeding. …
  • Reckless driving.
You might be interested:  How did george washington handle the whiskey rebellion

What state has the easiest CDL test?

Do I need a DOT physical to get my CDL permit?

Most types of commercial driving require a DOT medical card, requiring a DOT physical. Your state may require specific documents it wants to see to prove your name and proof of residency. There are fees for getting the CLP. Reading and following the instructions in your states CDL Manual streamlines the process.

What is the highest paying truck driver job?

Here’s a list of some of the highest-paying trucking jobs out there right now.

  1. Tanker Hauler. Tanker trucks are those big machines that haul liquid such as water or gasoline. …
  2. Hazmat Diver. …
  3. Oversized Load Hauler. …
  4. Ice Road Trucker. …
  5. Transport Driver. …
  6. Team Driver. …
  7. OTR Driver. …
  8. Instructor.

How much does it cost to get your CDL in GA?

Commercial License FeesLicense TypeLicense TermFeeCDL License (Class A, B, and C)(1)8 Years$32CDL Learner’s Permit (Class AP, BP) (2)6 Months$10CDL Application FeeN/A$35CDL Road Skills TestN/A$50

How much is CDL training in GA?

Usually, their course fees range between $2,000 and $3,000. Once you complete your truck driver training in Georgia and get your commercial driver’s license, you can expect to find a truck driving job fairly quickly.

What is the biggest truck I can drive without a CDL?

The federal requirement specifies that, when a vehicle has a GVWR of 26,000 pounds or less, the operator does not need a CDL license.

Do you need a CDL to drive a Ford f750?

NO CDL is required. If the truck is registered as a PERSONAL vehicle there is no requirement for a CDL no matter what the weight, it is not a commercial vehicle. This is not true and misleading.

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News | Washington Football Team -

WFT Daily: Ron Rivera, Bill Belichick Share Deep Respect For One Another

Washington Football Team head coach Ron Rivera, left, shakes hands with New England Patriots head coach Bill Belichick, right, after a preseason NFL football game in Charlotte, N.C., Friday, Aug. 28, 2015. The Patriots won 17-16. (AP Photo/Bob Leverone)

Training camp is here, and we have you covered as the Washington Football Team progresses through its second season under head coach Ron Rivera. Stay up to date with "WFT Daily," which comes out every weekday evening.

Game recognizes game. Those are the vibes Ron Rivera and Bill Belichick have been giving off this week.

Rivera and Belichick are two of the most respected head coaches in the NFL. That isn't a statement of opinion; it's a fact that has been backed up countless times by players, executives and fellow coaches.

Both of them have established strong cultures in their days. Belichick's Super Bowl rings speak for themselves, while Rivera turned the Panthers into a Super Bowl contender and plans to do the same in Washington.

With a preseason game between their teams looming, the two traded compliments on their successful careers.

"The best thing about Coach is there's no apologies for who he is," Rivera said. "He's true to himself. He's true to form."

Rivera referred to what Belichick built in New England as a dynasty, and there's no other word to describe it. He has 17 postseason appearances, nine conference championship victories, nine Super Bowl appearances and six championships. It's about as iconic as one could hope for.

There are some coaches Rivera watches to see if he can borrow some of their processes and incorporate them into his own. He mentioned Andy Reid and Pete Carroll as two of his favorites, and Belichick is right up there with them.

"He's one of those guys that you can learn from as you watch because this really is a league of beg, borrow and steal," Rivera said. "You watch what happens, you use what they do."

Rivera might not have as decorated a resume as Belichick, but it's nothing to turn your nose up at, either. In his first five years on the job with the Panthers, he took a team that finished the 2010 season with the league's worst record to Super Bowl 50 with one of the top offenses and defenses in 2015.

Over the course of Rivera's nine-year tenure, the Panthers had three straight division titles and four postseason berths. It didn't take long for him to replicate some of that success as Washington's head coach, as the team won the NFC East in his first season.

That kind of work has earned Belichick's respect.

"Coach Rivera always did a good job. He did a good job in Carolina and had some success last year in Washington. I think he does a great job having a good, sound fundamental team. They're tough and physical. So, this is a good opportunity."

Thursday's game will be the sixth preseason between Rivera and Belichick as head coaches. Their shared mindset of molding tough, hardworking teams makes it easy to understand why they've played so frequently.

"Those are good games for teams, for us to work on our fundamentals and techniques and see a good, solid, hard-nosed, tough football [team] that he teaches," Belichick said.

Rivera and Belichick will primarily be focused on their respective teams, but they want to play against opponents they know are going to compete. Seeing as how both of them know how to get the most out of preseason games, that's exactly what they're going to get out of each other.

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