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PDG Melbourne | Workspace Design by Studio Tate

Studio Tate is a Melbourne based interior architecture practice committed to intelligent design. From bespoke and multi residential, to hospitality, retail and workplace projects, Studio Tate’s dynamic approach is grounded in energised curiosity, a highly considered methodology, and a refined, polished finish. Appointed by Melbourne property developer PDG to redesign its Swanston Street, Melbourne headquarters, the recently completed project is not only aesthetically beautiful, it has been designed with both the productivity and wellbeing of its employers in mind.

Located in a unique hexagonal building that was formerly home to iconic Australian airline Ansett, the 950 square metre project has been intelligently redesigned to improve internal communication and productivity, while at the same time facilitating a feeling of wellbeing uncommon in most workplaces. The experience begins from the moment the elevator doors open, where employees and visitors are greeted by a stunning expanse of luxurious stone featuring brass inlay and striking floor-to-ceiling glass doors with custom steel and stone handles. Surfaces are a sophisticated mix of textured materials in black, white and tan accented with black or walnut tones.

Also commissioned for the furniture selection and soft furnishings, Studio Tate chose a dramatic mix of pieces for the formal reception area. These include a stone banquette next to the window and a walnut veneer reception desk with a stone surface and leather inlay. A plush velvet sofa provides a luxurious place for guests to recline while taking advantage of the espresso bar.

In addition to the entry and reception, the design includes two other main ares; the CEO's office and the workspace. In the latter, the bespoke suit moves to a more relaxed fit, with a brighter palette that keeps the strong, contrasting tones. All desks are set off the perimeter and positioned perpendicular to the windows, enabling better circulation and democratic access to views.

The CEO’s office follows a similarly quality theme to the entry space, with a sweeping wall of in-built joinery, where cupboard and drawer fronts sit proud to accentuate forms and details. In both this office and the boardroom Studio Tate chose a cutting edge collection from Poltrona Frau with leather-clad table tops and legs. Feature lighting was sourced from a Canadian designer previously not used in Australia.

Lavish marble-clad bathrooms – fully integrated with the rest of the design – feature a level of materiality and attention to detail akin to a designer hotel or high-end private residence.

The workspace palette of black and white with green and soft grey is carried through to the collaboration hub and break-out space. Blurring the lines between work and play is a stunning open-plan kitchen complete with island bench and custom upholstery for banquette seating. A moveable wall of greenery completes this tranquil haven, bringing contrast in colour and texture whilst also concealing unsightly views and managing light filtration.

Photography by Peter Clarke Photography

As a property developer that is committed to the highest standards of construction, PDG’s new headquarters now accurately reflects the company’s values. Designed with intelligence and finished with finesse, this project by Studio Tate is an undeniable contender for Melbourne’s most productive and inspiring workplace design.

Images courtesy of Studio Tate

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Calem White & Dry

Calem White & Dry

Aromatic tropical notes combine with a floral bouquet to create a fruity palate that is smooth and full bodied.

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19.5% / 75cl

£ 13.50 (inc VAT)

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Light straw coloured. Rich and aromatic nose with exuberating floral aromas and tropical fruit notes. Smooth, full-bodied and determined on the palate with a delicious fruity finish.

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Founded By Excellence

Hemp Market Watch is the next generation Hemp & Cannabis Industry online news feed portal designed to help investors research the industry. Our main focus is to bring investors insights to the latest legislation and market news. Throughout our website you will find news feeds and articles that can educate investors and MMJ business owners of the latest news and MMJ business stocks.

Hemp INDUSTRY HIGHLIGHTS - INVESTOR PORTAL INSIGHT We have launched the online magazine with the intent to deliver various services to include advertising, up to date state legislation, news, investment MMJ business stock information, and promotional content. We are excited about this great opportunity and look forward to working with industry professionals and investors alike.


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About Last Night

I’ve had all manner of questions about stuff going on in East Greenwich last night, some good, some very, very bad.

First the bad – the cause of one hell of a traffic jam down Woolwich Road. Tim tells me that officialdom was being so ineffectual at directing the traffic around the sidestreets (though to be fair, that would have been harder than usual, but more of that later) that one gallant chap got out of his car and was doing a very nice job of it by himself.

Folks, I have to tell you that it was for no happy reason. A porshe had somehow collided with this car (thanks for the pic, Michael) and although I don’t know how bad the accident actually was, it doesn’t look good.

Anyway, so that was the issue on the main road and the reason for all the emergency vehicles. My thoughts are with the people whose evening was ruined – and I don’t mean the late arrivals at dinner parties. Let’s hope the injuries weren’t as bad as the cars.

But Michael had a question of his own, as did several other people:

No doubt you have heard/seen already, but if not then I must say I was surprised at turning the corner from tranquil buzz outside the Cutty Sark to find police, crew, cameras and virtual daylight around Gibson St and Thornley Place: police lady told me it’s Eastenders being filmed but my friend on Old Woolwich Road says it’s Strictly Come Dancing – certain that you can settle it for us ?

Well, actually, yes, I can. But only because Emma was good enough to send me a picture of it:

Emma tells me

Attached – the view from my rear window for the last few days, taken tonight. My house is a strange little flat wedged in between the corner of three different roads – by back window looks out onto the powerstation and some lovely little streets in the conservation area. They’re filming for one of those BBC adverts – lots of music and dancing down the road in East Greewich (Braddyll Street/Caradoc Street). Dancers are dressed in ball gowns, sparkly orange hotpants, a dressing gown, a post woman, painters sliding down ladders, all sorts! Some very bored looking police keeping the roads closed during filming….

To – all questions answered, no thanks to me. Hurrah for crowd-sourcing.

And at this point I must say a huge thank you to everyone who sends me stuff. It’s amazing how often something someone sends me answers a question someone else has just asked.  Sometimes I just feel like a little Phantom spider sitting in my web just waiting for the goodies to come to me…

the attachments to this post:

car smash
car smash

9 Comments to “About Last Night”

  1. Mary says:

    NOW – here’s a thing. I got a note about that filming but all my council mail was delayed and it turned up so late that I binned it (sorry)! It is from someone called Locate Productions and it just says they are doing a ‘promo’ for the BBC.

    I also heard about the accident from a resident who got stuck – but much later on in the evening. Any info. I would be grateful

  2. Michael says:

    Thanks for setting this straight TGP! However, it’s very odd that the Police office looked me in the eye and said it was for Eastenders – I wonder if this is a game they play with the public when they are bored of standing around for hours!

  3. Island Dweller says:

    I try not to do these “Daily Mail Reader” type rants, I am actually a great admirer of the BBC. Well, most of the BBC.

    But I can’t help asking (even though I never actually buy the Daily Wail) – why on earth does the BBC spend any money at all on these promo films? Do they honestly change anyone’s viewing behaviour?

    And given the arguments about the number of police on the streets at the moment, is the most effective use of the limited police manpower really to use them to block off some streets for a bit of promotional filming?

  4. Chris says:

    Island Dweller — The Beeb have so many gaps to fill in between programmes that they make these expensive fillers/adverts nowadays.

    This morning, in between the business news and the start of Breakfast at 0600 they showed five, yes five, fillers. This is quite normal.

    It used to be this in the old days. A lot cheaper!

  5. BobbyT says:

    As a slight diversion, I was rather amused to see Emma’s rear window view – as that used to be my rear window view. I’ve always liked the actual ‘rear window’ section on here. I wonder if it happens a lot: people spotting their old views. So Emma, is the old volkswagen camper van still out the front? That didn’t look like it was going anywhere…

  6. Emma did send this as a Rear Window – but it was so pertinent to Friday’s mayhem I confess I couldn’t wait…

  7. Em says:

    Hehe, what a coincidence! Love the flat with all its strange angles :-) No, there’s no camper van out the front anymore….but someone did set fire to a motorbike by the downstairs window in Feb, which set fire to the house…which is another story! All is well now tho.

  8. Michael says:

    Gosh, the promo for strictly is on tv already.

    Lovely scene of Braddyl St with the celebs walking towards Banning St.

  9. Paul says:

    The promo they filmed can be seen on You Tube:


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Laughter clubs

Laughter yoga teacher Heather Joy takes part in a community laughter club session in Bangalore, India, March 2016

Strong supportive relationships are integral to wellbeing and happiness. I believe they are priceless; more valuable than money, job titles or any of the ‘stuff’ many of us think we need. Social laughter clubs form the heart and soul of Laughter Yoga.

Laughter clubs provide a network of healthy emotional relationships within a group of people who care about us and for whom we care too.

Laughter Yoga truly has created a happydemic: there are thousands of laughter clubs globally, in about 110 countries. In India, free social laughter clubs meet daily in public places.

I’m the Queensland representative for Laughter Yoga Australia and founding coordinator of The Gap Laughter Club, a social laughter club in suburban Brisbane. We call ourselves the Kookaburras because the treed surrounds are home to many of Australia’s native laughing bird.

The Gap Laughter Club meets on Saturday mornings at 9am at the Walton Bridge Reserve in Waterworks Road, The Gap. There’s ample car parking on both sides of the bridge or across in Glenaffric Street. It’s also on the 380 and 385 bus route: check Translink for details. Our social laughter club at The Gap goes for 40 minutes. The social side continues afterwards for those with time to catch a cuppa at a nearby café.

The Gap Laughter Club uses its Facebook  page for activity updates.

The Gap Laughter Club – fresh air, fun exercise and friendships.

Laughter clubs are not-for-profit, social, inclusive community laughter yoga sessions, exclusive of religious, political, racial or other divisive groups. There is no membership fee. A gold coin donation is requested from participants.

Use this link to find another Australian laughter club near you.

I’m passionate about growing laughter clubs across Queensland, and will travel to communities to train laughter leaders to run their own. Listen to the Cairns community’s response to in this radio segment.

Our promise!

Spreading wellness through laughter, seriously!

January 2018
« Dec

It has been scientifically proven that 20 minutes of laughter reaps real physiological benefits.

“Our laughter leader training course was so well customised to the needs of our organisation and we received fabulous feedback from participants. Laughter yoga sessions are now on the calendar each week at our villages.”

— Jennie Hewitt, Positive Living Coordinator, Feros Care

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The Haunted Bookshop
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1 Morris, Earl and Robert Burgh. Anasazi Basketry. Basket Maker II through Pueblo III. A Study based on specimens from the San Juan River Valley.
Carnegie Institution of Washington. 1941. Hardcover. Water damage to front cover. Some mildew discoloration to flyleaf. No musty smell tho.
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Six of the Newcastle Knights first eight games next season will be away from home

THE Newcastle Knights, who have won only one of their past 25 games away from home, face six of their first eight games on the road next season.

After the official release of the 2018 NRL draw on Thursday, it appears the three-time wooden spooners will be under pressure from the outset. Yet if they can break even during this daunting period they will enjoy a run of home games mid-season.

They play six of this season’s top-eight teams – premiers Melbourne, Manly, the Roosters, Penrith, Cronulla and Parramatta – twice.

Newcastle open their campaign with a home game against Manly on Friday, March 9 (6pm), then are away against Canberra, the Roosters and St George Illawarra.

RARE SIGHT: Knights players celebrate their only away win of 2017, against Parramatta.

RARE SIGHT: Knights players celebrate their only away win of 2017, against Parramatta.

In round five they are at home against the Broncos, before consecutive away games against Melbourne, Wests Tigers and Manly.

Between rounds nine and 12, they play three of four games at home. Then between rounds 14 and 21, they play six of seven games at home.

Their schedule winds up with three consecutive away games before a final-round home game against the Dragons on Old Boys Day, Saturday, September 1.

Newcastle’s only away win in the past two seasons was a 29-10 upset against Parramatta in round 23 this year.

Newcastle’s full schedule is:

Rd 1 v Manly (h)

Rd 2 v Canberra (a)

Rd 3 v Roosters (a)

Rd 4 v St George Illawarra (a)

Rd 5 v Brisbane (h)

Rd 6 v Melbourne (a)

Rd 7 v Wests Tigers (a)

Rd 8 v Manly (a)

Rd 9 v South Sydney (h)

Rd 10 v Penrith (h)

Rd 11 v Gold Coast (a)

Rd 12 v Cronulla (h)

Rd 13 v Parramatta (a)

Rd 14 v Roosters (h)

Rd 15 v Melbourne (h)

Rd 16 v Canterbury (h)

Rd 17 v bye

Rd 18 v Parramatta (h)

Rd 19 v Gold Coast (h)

Rd 20 v North Queensland (a)

Rd 21 v Wests Tigers (h)

Rd 22 v Warriors (a)

Rd 23 v Penrith (a)

Rd 24 v Cronulla (a)

Rd 25 v St George Illawarra (h)

Discuss "Knights cop tough early-season draw in 2018"

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Wednesday, January 17, 2018

Latest article

11 MLK JR Quotes You Probably Never Heard in Your Public School Education

Happy Martin Luther King, Jr. Day. To be fair, I guess I should wish “Sorry it’s Martin Luther King, Jr. Day” to the people...

Chelsea Manning announces she is running for U.S Senate!

Chelsea Manning, the former Army soldier convicted of leaking classified information, is running for the U.S. Senate. Manning, 30, filed to run in the Democratic primary in...

Video of Hospital Dumping Woman Into Freezing Cold Goes Viral

“Attempted murder” is how one analyst described the medical center’s decision to leave an incapacitated young woman at a bus stop in frigid weather. We're...


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Results 1 entry found

Wednesday, January 14, 1857.+-

Springfield, IL.

Lincoln writes and files affidavit of S. R. Rowan, defendant in case in U.S. Court. Affiant says that when he was shown papers in case he saw no bond for costs, and that Lincoln and John A. McClernand are his attorneys. Original owned by James A. Jones, Springfield, Ill.

"Son" is sent to John Williams store for two 25¢ cards of buttons. Pratt, Personal Finances, 148.


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Monday, July 30, 1860.+-

Springfield, IL.

To Thomas Doney, Lincoln writes: "The picture (I know not the artistic designation) was duly and thankfully received. I consider it a very excellent one; though, truth to say, I am a very indifferent judge." Abraham Lincoln to Thomas Doney, 30 July 1860, CW, 4:89.


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The Things You Need to Know About VoIP

§ August 10th, 2015 § Filed under Uncategorized § No Comments

Installing a VoIP phone system is great but there are a few things you need to know in order to avoid possible problems with your new system.

You need a reliable Internet connection

Hands down, this is a must. You need both speed and stability. A good connection allows your VoIP to work properly. Avoid dropped calls with a good DSL connection.

VoIP is very attractive when it comes to call rates. Most providers offer unlimited minutes for a fixed monthly rate. However, there are other costs associated with VoIP such as hardware installation. Installation can start with a simple telephone adaptor and grow into more sophisticated hardware for big office networks. Some setups are simple that you can DIY them. Before installing one, consult an expert so that you can utilize your current equipment and not waste money in the process.

Know that your system will go down when there is a power outage. Traditional lines are not affected by this. VoIP uses equipment that rely on electricity. Ask your provider about contingency plans in case of power interruptions.

Protect your lines from eavesdroppers and identity thieves by encrypting your phone lines. Ask your vendor about security protocols.

Caller ID

This function is dependent on the provider. In some instances, having this function is a waste of money because some providers allow a caller to make it appear as if they are calling from a different number. There are also devices that allow one to modify the caller ID information.

Emergency calls

You may have problems with emergency calls because they cannot be routed to a nearby help center as the system cannot locate users geographically.

A Quick Look at Other Phone Systems in the Market and their Costs

Business phone system costs vary widely. Basically, the cabinet cost, wiring, installation and units are already included in the fee. If you need optional features such as hold music, CTI, etc. they can also be included in your monthly service fee.

There are different price averages in phone systems. Adding extra features and lines can add to your total cost.

Average Costs

The average cost is based on the cost per user.

Key systems cost between £200-£600 per user. Add to that, the optional features that you need.

This is the cheapest in the market. The only actual costs that you will incur are the phones, setup and installation. This costs £60-£150 per phone. Added consideration includes maintenance and additional wiring.

This setup costs around £500 per user and can go up to £600 on average. If you have 100 or more users, the cost per user is significantly reduced because of scaling. This is popular among large businesses.

Cost is the number one attracting feature of VoIP. It is comparable to KSU-less systems and as a matter of fact, many KSU-less systems can be used as an Internet phone system. However, you need a router that increases your one-time cost. The average cost of this system is £60-£150.

Factors that affect the cost

Here are some things that can affect the total cost of your system.

In many instances, the installation costs are the same price as the whole phone system. Key and PBX systems require complex setup so you need to call the professionals to do the job. That costs a lot of money especially if your current wiring is not compatible or not enough for your new system.

Maintenance fees are usually already included in the price but if you want more, you will be charged more. Inquire about a good maintenance plan so that you can avoid problems in the future.

The cabinet is the central operations unit of your entire phone system. It is expensive. It can cost anywhere from £600 to £6000. The price depends on the size and complexity of the setup that you need.

Brand is a major factor in price. Panasonic phones are usually more expensive than Samsung, AT&T, NEC and Linksys. Price also depends on the features of a phone. Obviously, a phone that has a loud speaker, hands-free function, etc. costs more. If you don’t need high end phones, cheap phones in bulk can cost you just £60.

Extra features

Hold music, CTI, etc. can cost you extra. If you have a limited cash flow, take the time to really list down what you need. If you do decide on an extra feature, make sure that it will help you get your ROI.

Some providers offer a free trial period. Take advantage of this and test out a feature you are eyeing. Most features included in the phone system are enough for a small company. Many big company features are also now available to smaller businesses at a fraction of the original cost. These features can make you look more professional so take advantage of them.

9 Simple Tips for Motivating Your Call Centre Agents

§ August 10th, 2015 § Filed under Useful Tips § No Comments

Running a call centre is hard work. Employee turnover is high. In order to keep your agents, make sure they stay motivated. When they are motivated, productivity levels are maintained. Aside from that, a motivated employee is a good reflection of the company. If your agents are happy, your customers are happy. Here are 9 simple tips for keeping your agents motivated.

  1. Free snacks

Snacks are great energy and mood boosters. Stock up your pantry with crackers, energy bars, granola bars, cereals, coffee, juice, tea, soda and anything else that your agents like. Your agents will appreciate the free food. They don’t have to go out the office to take a break. Remember that a hungry employee is more likely to be cranky and unfocused.

  1. Let them grow

Ask your agents what areas in their jobs they want to improve on such as a specific skill. Provide regular trainings and seminars. A motivated employee will always want to further his career. This is great news for the whole company. Your agents will constantly strive for excellence. They can cover a wide range of jobs when they continuously upgrade their skill set.

  1. Free massages

Poor circulation is one of the problems that call centre agents face because they are seated in front of a desk for long periods. Free massages can help tremendously. Some call centres hire massage therapists every now and them to help relieve the agents’ sore neck and back muscles.  This helps prevent tired and stiff muscles and keeps the blood going. Your agents will feel relaxed and recharged for another day.

  1. Spend some time with them

Try to spend a few minutes of your time each day with your employees. Ask questions, talk about their families, ask for suggestions or complaints about their jobs, etc. Knowing that you care about them will give them peace of mind. They know they can always talk to you if something is up.

  1. Prevent stress

A call centre agent’s life is stressful. If you start seeing signs of stress, eliminate them right away. Stress can cause a person to lose focus, get sick or be cranky. Tea and coffee are great mood boosters. They contain anti-oxidants that fight stress. Make sure you have plenty of both in your pantry.

Another way to relieve stress is by doing some simple exercises. They can do these while in their cubicles. You can also have team building activities every now and then.

Ask your agents if their workload is too much and adjust accordingly.

  1. Set realistic offline task schedules

First and foremost, your agents are human beings and not robots. Don’t tell them they can only go to the bathroom for 2 minutes. This is unrealistic and downright inhumane. Give them sufficient time for lunch, coffee breaks, bathroom breaks, etc.

Let them finish taking calls without any interruptions. Set aside some time to do paper work, hold meetings, etc.

  1. Report on your agent’s performance

Every day, show your agents a report on their productivity. Let them know their daily progress. Make it as detailed as possible. This will encourage them to always do their best and to improve on their weaknesses.

  1. Remind your agents about your company values

While in training, you teach your agents the core values of your company. You know a person is a good fit if he or she can identify with these values. Do not hire people who do not share the same values. From time to time, remind your employees what you are doing and the reason for doing it.

  1. Set competitions

Healthy competitions are great motivators. Award agents who get the top calls or highest satisfaction scores. It does not always have to be money. A pizza certificate or movie tickets are very much appreciated. You can also give an extra day off or more flexibility for other tasks. You can hang a plaque recognizing the agents who do a great job.

These are just some of the simple things you can do to keep your agents happy. Be creative with your approach and you can be sure to retain your employees for a long time.

How to Eliminate Background Noise in the Call Centre

§ August 10th, 2015 § Filed under Useful Tips § No Comments

It’s easy to get used to the noise in your office. You might not realize it but the customers who call your call centre may find it noisy and irritating. It can be very distracting.

Make a test call to determine how much background noise can be heard during a call. Listen for background chatter, desk fans causing excess noise and even the agent wearing/removing his headset.

If you do detect some noise, here are a few ways to eliminate or reduce them.

In the workplace

Install acoustic ceiling tiles

Get some advice from an engineer who builds a recording studio. They will be able to tell you which kind of acoustic tiles you can install to reduce noise.

Install an adjustable white noise system

A white noise system can diminish noise. Choose an adjustable system so you can set it according to the call volume you receive.

Padded cubicles

It’s a good idea to invest in padded cubicles so agents are more isolated from the rest of the team. This prevents idle chatter. Customers also won’t hear other calls going on. Install a higher front panel that can absorb sound.

Glass cubicles

Setup glass cubicles or partitions to isolate each agent and prevent idle chatter.

Intelligent planning

The architecture of your office can help reduce sound. Doors and corridors can be strategically managed. Close off work areas from public areas.

Install water features and plants around the office. Water creates a soothing sound that gives a relaxed environment. The water features and plants are also great at absorbing sound. The sound of water is always better than ringing phones or office chatter.

Artwork canvasses that are hung on fabric screens or walls can also reduce background noise plus they add to the aesthetic appeal of your office.

 Keep agent voices down

Train your agents to keep their voices down. They should always be aware and respectful of their peers who are engaged on the phone.

Strictly no discussions in the work area

Be very strict with this rule. No conversations should happen in front, behind or anywhere near an agent who is currently engaged in a call. Idle chatter in the background is a sign of unprofessionalism.

Discourage agents from talking about their personal lives in the work area. They can discuss that during breaks, away from the workplace.

 Assign a break room

Agents should not be loitering in the work area when they are on break. Assign a break room where they can go. Enforce a no eating, no texting, no chatting in their cubicles rule. Set up a snack bar to encourage your agents to go to the break room. Fill it up with coffee, juice, tea, snacks, energy bars, etc. The energy boost will work wonders on your agents.

Seat same-shift agents together

You can expect people to be noisy when they come in or leave for shift. Seat agents who have the same schedules together to reduce noise. They can talk after their shift without disturbing other agents.

If you have a noisy agent or you think an agent is too loud, play his call back to him. This recording will help him realize how much he is disrupting the workplace.

Install an office chat that agents can use instead of shouting from across the room or getting up to talk to a manager. This prevents unnecessary noise and accessing personal contacts.

Emailing is a tried and tested secure and quiet way to communicate. If you really don’t like a web chat system, use this.

No phones

Enforce a no smartphone rule in the work area. It will eliminate phone noises and will keep personal conversations out of the office.

Invest in good quality headphones

Headphones that have a built-in noise reduction system are more expensive but worth the price. Your clients will enjoy a better call experience.

Turn up the volume of the agent’s own voice feedback

Turn up the volume of the agent’s own voice feedback in his headset to lower his voice volume.

One of the reasons customers hate calling or receiving calls from a call centre is background noise. Who wants to hear other people talking when you are having a serious conversation?

Another problem that may arise is a breach of customer privacy. If you are not careful, some confidential information may be leaked due to poor call and noise management. There are very strict regulations regarding protecting a customer’s personal details. If you are not careful, you might get into trouble.

Call a professional to fix the noise level in your office. It is a good investment. You will sound professional. Your customers will also trust you to handle their personal and confidential details.

Make Your Call Centre Shine with these Tips

§ August 10th, 2015 § Filed under Useful Tips § No Comments

Most people associate call centres with a negative image – long holds, being bounced from one person to another, agents who cannot speak proper English and so on. In short, most people associate call centres with frustration. However, there are still many call centres that are thriving. If you are in the call centre industry, you need to make your company shine in order to get noticed. Competition is fierce and today, we give you the tools to make you stand out.

Walk the talk

Do not make promises you know you cannot keep. Your customers will surely get angry. If you tell a customer that you will give them a callback, do it at the soonest time. If you say that their problem will be fixed in 24 hours, you better deliver.

Empower your agents
Give your agents the tools to help customers quickly. Get rid of the long call queues and the need for a supervisor’s help in order to solve a simple problem. Train your agents and provide them with information they can easily access when needed.

Go local

Open jobs in your community by hiring people locally. Utilize suppliers in your city. Look for partners locally. By doing this, you are helping your community. These are positive points you can feature in your website.

Help your agents succeed

Open opportunities for your agents to advance their careers. Offer them trainings and resources to help them go up their career ladder. If you have openings in upper management, hire internally. You can save money on training. Aside from that, you can be sure about the employee’s capabilities and skills. You know he will be able to perform as expected because he has been trained by the company. By doing this, you will boost employee morale. They will be inspired to become better in their jobs and this will result to greater customer service and lead to happy customers.

Benchmark excellent customer service

If you have excellent employees, share their stories with the rest of the company. You can also use successful brands to teach your employees about great customer service.

Create and encourage customer feedback channels

Reach out to your customers. After a call, your agents can ask one or two questions about their experience. They can rate a problem resolution with a number system.

Open your social media channels to feedback but expect to have negative criticism. Answer negative posts professionally and assure your customers that you are working towards solving the problem. Post updates regularly.

Make good use of your website. Most people go to a company’s website first to write a complaint or feedback. Provide a comments box and make your website user-friendly so that clients can easily reach you.

Opt out of a queue

Let your customers leave a queue by offering them a call back when the next agent becomes available. You will save a lot of time and free up the lines. Your customers will get less frustrated. Never forget about a client.

Fix your business

What is your purpose for putting up a call centre? Most businesses put up a call centre in order to fix minor issues with their clients. If you are getting an overwhelming number of complaints, then you should examine your business and fix it.

Give customers what they want

Listen to what your customers are saying. Most of them make sense. Make use of their suggestions.

Offer simple IVR menus

Simplify the call process to help clients resolve issues quickly.

Invest in technology, training, equipment and people. Constantly strive to become a better company. Ensure your telephone system can handle your requirements. Automated calling and headsets are great tools to save time. If you need to upgrade your current system, it is worth shopping around for quotes to save you more time. A comparison site like makes this easy.

Set standards

Promote best practices and set high quality standards in your call centre. You should also strive for industry qualifications.

Set realistic targets

Set standards according to how far your people can reach. Examine your people’s strengths, skills and capabilities. Set achievable performance and sales goals.

Choose your target market wisely

People don’t want to hear sales talk about a product they have no use for. Just randomly targeting customers is bad practice. Avoid getting angry customers on the line by thoroughly researching your target market.

Recruit the right people

You will immediately see if a person will fit perfectly into your company during initial training. Keep the ones who believe in your vision/mission and let go of the ones you know will not mesh well into the corporate environment. They will just cause you problems in the long run.

Examine your weaknesses

Every company has a weakness. Try to pinpoint yours and build an action plan on how to turn this weakness into a strength.

Call only during convenient times

Ask your customers when the best time is to call them. Furthermore, some customers don’t want to be contacted thru phone so make sure to have different avenues available such as SMS or email.

Pump up your security

Prevent fraud by beefing up your security protocols. Trust is a big player in any industry. If customers don’t trust you, say goodbye to sales. Double your security if you are handling credit card and other paying information.

Keep it professional

Eliminate unnecessary noise in the background. Your customers should not hear music, idle chat or any other sound that might distract them while a call is ongoing.

Train your employees well

All agents should be polite, helpful and understanding always. No excuses.

What are the Best Practices for a Successful Call Centre?

§ August 10th, 2015 § Filed under Organisation § No Comments

Call centres experience some fierce competition in the industry. One wrong move and you can be out of business. This is because modern customers have higher expectations. They want exceptional customer service quickly. Here are some of the best practices to help your call centre keep up with the modern times and succeed.

Listen to a live call as a group and get feedback

Listening to different live calls at regular schedules as a group will help improve the agents’ performance. Each member should also give feedback. Most agents respond more to constructive criticism from someone in their team than from supervisors or managers.

Encourage agents to praise one another if they make a sale or get a commendation for a job well done. Praise should come from all areas of your company and not just from management.

Don’t always highlight mistakes

You should have a good balance of praise and constructive criticism. Don’t remind your agents constantly about their mistakes. They will only feel bad and this will translate to their work.

Listen and compare each other’s calls

Your agents should be able to listen to their own recorded calls and other calls in the team. They may be able to find new techniques or ways to help them with a particular situation that they are struggling with. It also allows them to share best practices.

Remember to adhere to security protocols. Always be mindful of sensitive customer information. Keep calls within the team.

Give regular structured feedback

Send agents direct feedback after every shift. Follow a regular structure that you will use every day. You can highlight the good points in the call and then point out the problem areas they need to work on. Offer suggestions on how to make calls better.

Let your teams design their own team goals

Regularly reminding your agents about the company’s vision and mission is good practice but it is also a good idea to let them design their own personal and team goals. Ask them to write it down then formulate the steps they need in order to achieve their goals. Set goals quarterly then sit down and review their performance.

This practice will help motivate your agents because they are the ones who decided what their goals are.

Staff representatives

Allow teams to have their own team representatives who will be the voice of the whole team. The team can discuss ideas and problems and then have the representative go to management to voice out these ideas. It is a safe way for agents to voice their opinions.

Have a virtual suggestion box

A suggestion box is always a good idea whether it’s an actual box or a virtual one. Discuss suggestions monthly with agents. If a suggestion makes the majority happy, consider implementing it. Keep everyone updated with the implementation progress.

Allow agents to design and simplify their own workflow

Most agent desktop solutions can now be customized. Agents should have autonomy over their workflow so that they can perform at their best. Upper management can give input and suggestions on how to improve the workflow but at the end of the day, the agent should still be the one to decide.

Openly discuss ideas

If you feel that a suggestion box is too much work, just hold regular meetings to openly discuss ideas. Remember to really listen and not to open a debate about an issue. List down the ideas and analyze them on your own time. Let an idea sink and understand where the agent is coming from. You might be surprised at the results of your analysis.

Monitor social media

Most customers tweet, blog or post about their experiences in their social media accounts. Delegate an hour each day to find out what people are saying about your company and services. You will be able to get true insight with this research.

If you see positive comments, share them with your agents. It will motivate your agents. If it’s a criticism, discuss it with the group that handled that particular call.

Hire QA staff internally

Let your agents move up the career ladder internally. Consider hiring QA staff from within. Your agents will be motivated to do more. They will also respond more to someone who has experienced their jobs and understands the current situation.

One-on-one coaching sessions

One-on-one sessions are a great way to pinpoint and correct the weaknesses of an agent. This practice will make an agent more comfortable during training because he does not have to compete with anyone. He will be comfortable to make mistakes and try out new techniques because he is with a mentor. His performance will improve and you will see results in no time.

Take these suggestions to heart and see if you can implement them in your own company. These practices are being done by many successful call centres all over the world. You can tweak them according to your company culture.

Make Your Call Centre Agents Happy with These Simple Steps

§ August 10th, 2015 § Filed under Useful Tips § No Comments

Employee turnover is high in the call centre industry. Most employees stay for only six months. If you want to keep your agents longer, be sure to make them happy. Provide a happy working environment with these tips.

Lead by example

Pick up the phone and join your agents every once in a while. Show them that you can do their jobs too and achieve great results. Your agents will respect you more for it.

This has a twofold purpose. By sitting with them, you will also be able to observe how they do their daily tasks. You will be able to spot and correct mistakes quickly. You can also give them tips and demonstrate the right way of doing things.

Listen to your agents

No agent will tell you directly how they feel so keep your ears open to office gossip. Check out what people are saying while they are in the cafeteria or drinking station. Be open to communication with their team leaders and supervisors. If you can, ask them directly. You can meet with every team and ask them about their jobs, schedules, assigned tasks, etc. It does not have to be a formal meeting. Make it a relaxed environment to make them open up.

Set realistic schedules and workloads

Dealing with angry customers and complaints day in and day out is stressful. If you need to give paperwork to your agents, be sure to give a realistic workload. Give them realistic call centre performance targets. A heavy workload on top of a very stressful day will take a toll on your agents. Your agents will be demoralized and it will show in their customer service.

Set realistic schedules that will allow your agents to get a full night’s sleep. They need at least 24 hours of off time away from the office to be able to function well. They also need to bond with their families and friends to maintain a healthy lifestyle.

Set clear expectations

Tell your agents exactly what you expect from them. They need to know their targets so that they can work towards them.

Really care about your agents

Know your agents personally. You should know them by name. Take time to develop relationships with them. They are individuals and want to be treated as such.

Emphasize customer satisfaction

Do not assess your agents by their length of call, instead, assess them by how well they handled a call. Customers should be satisfied by the end of every call. If the agent needs more time to resolve a problem, allow him. You will increase both customer and agent satisfaction.

Reward good performance

Rewards can take on any form – money, extra day off, less workload, gift cards, a certificate, etc. These simple things will motivate your employees to do their best.

Provide good equipment

Make an audit of your equipment. Get rid of obsolete ones. Your agents won’t be able to do their jobs well if they use faulty equipment. Provide them with the right technology and they will be happy to do their jobs.

Ask your customers for feedback

Encourage agents to ask customers if they were happy with the resolution given to them at the end of a call. If your agents hear that their customers are happy, then they will be happy too.

Test new protocols

Don’t implement new protocols right away. Select a pilot team and test them out first. Ask for the team’s feedback. Ask about the protocol’s strength and weaknesses. Make your agents a part of the change so that they won’t feel threatened. By nature, people resist change. Make them feel involved so they won’t be hesitant to change.

Appoint an agent to be team leader for a day

Let everyone in the team experience what it’s like to be a leader. Let them experience the perks and responsibilities that come with it. Your agents will have a greater sense of purpose and will strive to do better when they are in-charge.


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Dolmen / Quoit / Cromlech (Destroyed)

RCAHMS NMRS record no. NS97SE 17 has this site at NS991739 and it is now put down to a shattered glacial boulder with the nearby circles as merely erratics . Of course they could be wrong . wideford Posted by wideford
29th January 2004ce

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The Movie Timeline - it's like a timeline, but of movies

Red State trivia

Red State trailer

Red State - timeline

Add something for this title

A building that later becomes the Five Points Trinity Church is made. (Dallas, Texas)

Around this time, additions are built without any permits on the original structure of the building that becomes Five Point Trinity Church. (Dallas, Texas)

Future-Sheriff Wynan marries Ellen. (Dallas, Texas)

November: Future-Sheriff Wynan marries Ellen. (Dallas, Texas)

Joseph Keenan becomes an ATF agent. (Dallas, Texas)

Thursday 23rd November: On Thanksgiving, Joseph Keenan's maternal grandmother's two Bloodhounds trail him around because he is an animal lover who never finishes his supper. Before he gets up from the table, he tosses them a turkey leg attached to a hunk of cartilage. They fight each other viciously over it. (Dallas, Texas)

Pastor Abin Cooper and the members of his Five Points Trinity Church stage their first of 432 funeral demonstrations. (Dallas, Texas)

Monday 10th September: The day before the 9/11 terrorist attacks that later lead to the Patriot Act.

Cheyenne's little sister is born. (Dallas, Texas)

In the middle of the year, it is reported that members of Five Points Trinity Church are seeking semi-automatic firearms before AWD expires. (Dallas, Texas)

December: Deputy Pete marries Darla. (Dallas, Texas)

Cheyenne's cousin's son is born. (Dallas, Texas)

April: Someone at Five Points Trinity Church reports an IED set up on church property. No injuries are sustained and minimal damage is done to a tree. In an interview with the local media, Pastor Cooper claims that if the bomb had gone off in a synagogue, black church or homo-friendly Unitarian coven, there would have been an uproar. (Dallas, Texas)

Sunday 31st October: ATF News Release from the Western Division Field Office says, "WESTERN DIVISION ARSON TASK FORCE RELEASES PHOTOS. SUSPECTS WANTED FOR QUESTIONING." (Dallas, Texas)

November: Three high school boys named Travis, Billy Ray, and Jared answer an online ad from a woman seeking wild sex and soon find themselves in the hands of some dangerous religious zealots of Pastor Abin Cooper's Five Points Trinity Church. (Dallas, Texas)

Copyright © 2006 - 2018 Paul Kerensa


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Logo Polskiego Radia

SOUNDS LIKE POLAND :: Trupa Trupa’s northern gloom

PR dla Zagranicy
Michał Owczarek 29.10.2015 14:00
  • SLP 27 10 2015.mp3
With their moniker meaning “dead man’s troupe”, Gdańsk’s Trupa Trupa are not supposed to sound too radio-friendly, their songs being uncomfortably long, gloomy and sulky. Just like the weather where they come from.

Guitarist and vocalist Grzegorz Kwiatkowski talks about Trupa Trupa's latest, internationally released album Headache.

source: Trupa Trupa Facebook photo: Marcin Kaliński

Hosted by Michał Owczarek

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Bernarda Surname Ancestry Results

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Original URL: http://www.theregister.co.uk/2013/05/14/swartz_documents_redacted_unsealed/

Judge orders redacted Aaron Swartz prosecution docs to be revealed

MIT and JSTOR allowed to black out names and network info

By Brid-Aine Parnell

Posted in Policy, 14th May 2013 17:19 GMT

A US judge has ordered that documents from the criminal hacking case against internet activist Aaron Swartz should be unsealed, after they've been redacted by MIT and JSTOR.

Swartz took his own life in January just ahead of the trial over the theft of academic articles from online reference library JSTOR using a computer at the Massachusetts Institute of Technology, which he allegedly planned to distribute online for free.

Since his death, critics have questioned whether Swartz was being prosecuted over-zealously, claiming that the Computer Fraud and Abuse Act under which he was charged carries overly heavy penalties and that prosecutors should make the distinction between misuse for criminal purposes and civil disobedience.

Both MIT and JSTOR argued against unsealing the court documents because people involved with the case had already been harassed and threatened. Revealing any other names would subject them to the same potential harassment, the two institutes said. However, they agreed that blanket protective orders preventing disclosure of the documents could be modified to apply only to sections of the paperwork, once names and identifying information had been blacked out.

District Judge Nathaniel Gorton therefore ordered the filings unsealed, once identities and sensitive information had been obscured.

"Although the public has expressed a strong interest in the investigation and prosecution of Mr Swartz, that fact does not bestow upon his estate the right to disclose criminal discovery materials produced to his counsel solely for the purpose of preparing for trial," Gorton said in his ruling.

"This is particularly true where disclosure may subject third parties to threats and harassment, and where those same parties have already expressed their intention to make public the records sought with appropriate redaction.

"Redaction of this kind of information perhaps runs a greater risk of rendering aspects of the government's investigation less clear to the public because it will result in the redaction of what was said, rather than merely who said it. Even so, the redaction is justified in order to protect the victims from further network intrusions," said Gorton. ®


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About ejb 2.0

EJB design: About ejb 2.0

  1. About ejb 2.0 (3 messages)

    Hi friends,
    Any one can suggest where i can get complete information about ejb2.0(books or website).
    Thanks in advance

    Threaded Messages (3)

  2. About ejb 2.0[ Go to top ]

    u can download the the EJB 2.0 draft from the sun website.
  3. About ejb 2.0[ Go to top ]

    I believe no books are out yet as the draft hasn't been finalized.
  4. There is a good write-up summarizing the new features in EJB 2.0 (and J2EE 1.3) written by Richard Monson-Haefel on JavaWorld. You can view it online at http://www.javaworld.com/javaworld/jw-0609-ejb_p.html


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01-17-2018  4:57 am      •
Workers begin removing a Confederate statue in Gainesivlle, Fla., Monday, Aug. 14, 2017. The statue is being returned to the local chapter of the United Daughters of the Confederacy, which erected the bronze statue in 1904. County officials said they did not know where the statue would be going. (AP Photo/Jason Dearen)
JESSE J. HOLLAND, Associated Press
Published: 15 August 2017

In Gainesville, Florida, workers hired by the Daughters of the Confederacy chipped away at a Confederate soldier's statue, loaded it quietly on a truck and drove away with little fanfare.

In Baltimore, Mayor Catherine Pugh said she's ready to tear down all of her city's Confederate statues, and the city council voted to have them destroyed. San Antonio lawmakers are looking ahead to removing a statue that many people wrongly assumed represented a famed Texas leader who died at the Alamo.

Some people refused to wait. Protesters in Durham, North Carolina, used a rope to pull down the nearly century-old Confederate Soldiers Monument Monday at a rally against racism. Dozens cheered as the statue of a soldier holding a rifle fell to the ground in front of an old courthouse building.

The deadly white nationalist rally in Charlottesville, Virginia, is fueling another re-evaluation of Confederate statues in cities across the nation, accelerating their removal in much the same way that a 2015 mass shooting by a white supremacist renewed pressure to take down the Confederate flag from public property.

"We should not glorify a part of our history in front of our buildings that really is a testament to America's original sin," Gainesville Mayor Lauren Poe said Monday after the statue known as "Old Joe" was returned to the United Daughters of the Confederacy, which erected it in 1904.

Many officials who were horrified by the events that killed one person and injured dozens more Saturday in Charlottesville soon began publicizing plans to take down statues.

The Southern Poverty Law Center last year counted more than 1,500 things around the country named after Confederate figures or dedicated to the Confederacy, including holidays, statues, flags and the names of cities, counties, schools and parks.

Nearly half are monuments, which are in 24 states. Most of the dedications are in the South, but 24 are in the North and 21 in states that did not exist at the time of the Civil War.

In Jacksonville, Florida, City Council President Anna Brosche ordered an immediate inventory of all of the Confederate statues in her city in preparation for their removal.

"These monuments, memorials and markers represent a time in our history that caused pain to so many," she said Monday.

Lexington, Kentucky, Mayor Jim Gray moved up his announcement by a day in reaction to the weekend bloodshed. Memorials to John C. Breckinridge and John Hunt Morgan are perched outside a former courthouse that was the site of slave auctions before the Civil War.

San Antonio Councilman Roberto Trevino is promoting a measure that would remove the Confederate statue at the center of Travis Park, where for years people have mistakenly identified the figure as being that of Col. William Travis, a Texas hero who died at the Alamo.

"This is not an important art piece, but a monument to power. It was put in to remind people of that power. It is an unfortunate message of hate, and we think it's important to relocate it," Trevino said Monday.

In Memphis, Tennessee, city attorney Bruce McMullen said Monday that he plans to file a petition to remove a statue of Nathan Bedford Forrest, a Confederate cavalry general and an early leader of the Ku Klux Klan, from a park. The state historical commission has been blocking the move under a law which makes any push to remove historical markers harder.

In Nashville, protesters draped a black jacket over the head of a Forrest bust at the Tennessee Capitol while cheering, "Tear it down!" Republican Gov. Bill Haslam later said he didn't think Forrest should be honored at the Capitol.

In Baltimore, Pugh announced Monday that she would move forward with the removal of Baltimore's statues of Roger B. Taney, a Marylander who wrote the 1856 Dred Scott Supreme Court ruling that denied citizenship to African-Americans, and a statue of two Virginians, Confederate generals Robert E. Lee and Thomas "Stonewall" Jackson.

Pugh said she was making plans to send the statues to cemeteries with Confederate dead outside the city. But hours later, the city council voted unanimously to have the statues destroyed instead of moved. It was unclear whether anything would happen to the statues immediately.

The violence in Charlottesville probably will speed up efforts to do away with the monuments, experts said.

The convergence of white nationalists and neo-Nazis with Confederate imagery in Charlottesville will make it difficult for government agencies to defend having Confederate statues on their property, Boston University history professor Heather Cox Richardson said.

"The idea that this somehow is about Southern heritage, I think that ship sailed," Richardson said.

Violence and death change things, agreed University of Georgia political science professor M.V. "Trey" Hood III.

Photos of gunman Dylann Roof, who fatally shot nine black churchgoers in South Carolina, showed him with a Confederate flag and triggered a swift "sea change" in perception of the banner, Hood said.

Then-South Carolina Gov. Nikki Haley successfully led calls to bring down a Confederate flag that had flown on Statehouse grounds for 54 years. Other cities and organizations began accelerating their removal of Confederate imagery following Roof's arrest.

Now local officials will find it harder to ignore or shelve questions about Confederate statues, Richardson said.

"It was always possible for people to look the other way," she said. "After Charlottesville, I do not see how Americans can look the other way. You have to make a choice at this moment."

This story corrects spelling of last name of San Antonio Councilman Roberto Trevino, not Travino.

Associated Press reporters Bruce Schreiner in Louisville, Kentucky; Erik Schelzig in Nashville, Tennessee; Jonathan Drew in Durham, North Carolina; and Jason Dearen in Gainesville, Florida, contributed to this story.

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DISCOG >> The First Three Years
The First Three Years

The First Three Years
Frank Turner

Release date: Sunday 18th January, 2009
Producer: Various
Engineer: Various
Label: Xtra Mile

  1. The Real Damage
  2. Nashville, Tennessee
  3. Thatcher Fucked The Kids
  4. This Town Ain't Big Enough For The One Of Me
  5. Casanova Lament
  6. I Really Don't Care What You Did On Your Gap Year
  7. The Outdoor Type
  8. You Are My Sunshine
  9. Sea Legs
  10. Back To Sleep
  11. Sunshine State
  12. Heartless Bastard Motherfucker
  13. Pay To Cum
  14. Fix Me
  15. Hold Your Tongue
  16. Front Crawl
  17. Jet Lag (rock version)
  18. Photosynthesis
  19. Worse Things Happen At Sea
  20. Imperfect Tense
  21. The District Sleeps Alone Tonight
  22. Smiling At Strangers On Trains
  23. Dancing Queen
  24. Longing For The Day

buy on iTunes listen on Spotify

This was all the various EPs, single B-sides, extra tracks and paraphanalia that Frank had built up over, as the title says, the first three years of his career (and yes, of course he knows it's a Black Flag reference).


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Breaking News

Tag Archives: T5

Samsung Announces T5 Portable SSD Featuring Latest 64-Layer V-NAND

Samsung is announcing the Samsung Portable SSD T5, built with Samsung’s latest 64-layer V-NAND technology.  The T5, a refresh of the popular T3, offers industry-leading data transfer speeds in a durable, compact housing that allows users to access or carry their data virtually anywhere, any time.  The move to 64-layer 3D V-NAND provides a 20% performance boost over the T3.  …

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Friday, 29 June 2012

Piña Colada Cupcakes

It's no secret that we can't resist a well-made cocktail and one of our all-time favourites is the classic beach drink, Piña Colada.
Close your eyes and you can almost taste the sea breeze & feel the sand beneath your toes...

You will need:

80ml Malibu/coconut rum
175ml coconut milk
60ml pineapple juice
185g flour
1 teaspoon vanilla
1 teaspoon baking powder
60g butter
200g sugar
3 eggs
185g crushed pineapple, drained
100g desiccated coconut

Combine the rum, coconut milk, pineapple juice and vanilla in a small bowl, set aside.
In a slightly bigger bowl whisk the flour, baking powder and a pinch of salt.
In a large mixing bowl cream the butter and sugar, then slowly add the eggs.

Once thoroughly mixed, alternately add the rum and flour mixtures to the large bowl, stirring well after each addition.

Fold in the pineapple and coconut.

Pour into cupcake cases and bake for 20 minutes at 200°C

  Important step: shake remaining coconut milk, rum and pineapple with a handful of ice to make a Piña Colada*

*drink whilst waiting for cupcakes to bake

Once cooled, whip up a simple buttercream using butter, icing sugar and vanilla.
Sprinkle with the remaining coconut and serve to oohs and ahhs..
Now, where did we put our bikinis?

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Mostly Homemade Mondays - Week 134 + URBAN HOMESTEAD MEAL PLAN!

Are you ready for this week's meal plan and blog hop? Remember, in the meal plan some items are bolded, which indicates a homegrown or local item from our urban homestead. We have leftovers for lunch, and we rarely have desserts. Many times on weekends our lunches include eggs from the ladies.
  • Monday - Cheese quesadilla with tortilla chips and homemade guacamole
  • Tuesday - Scrambled eggs with pepper and onions, and fresh fruit
  • Wednesday - Beef enchiladas with a salad from the garden
  • Thursday - Homemade beef, onion, and mushroom pizzas on naan bread
  • Friday - I have dinner with my girlfriends planned, so John is on his own.
  • Saturday - Grilled, peach-glazed ham steak with a salad from the garden
  • Sunday - Dinner at church
Anyway, on to the party:

Mostly Homemade Mondays is a series for people that are on a journey to better living, via healthier eating and a more natural lifestyle. We realize that there are different paths that we all take to get to that place, and this bloghop celebrates that. Whether you’re a seasoned raw foodist who has banned all things unnatural, or a rookie who is starting out by cutting out junk food, we’d love to hear from you! Link up with your favorite recipes, projects, crafts, or rants and raves.

The Hosts:

Homemade Mondays will open every Monday. You have until Thursday to make your submissions. We will share our favorite posts on Facebook, Twitter, Pinterest, and shout it from the rooftops.
  • Link up. Use the submission form below to add your blog posts to our gallery below. You can add as many links as you’d like, as long as they’re on topic.
  • What’s eligible? Recipes, crafts, DIY projects, gardening, fitness, green ideas or just plain old advice. We’re pretty open.
  • Tell us about yourselves. Leave a comment telling us a little about your site and what you’ve shared. Of course this isn’t mandatory, but it’s a good way to stand out.
  • Link back. Share the love by adding a link back to this party with your readers so they can see all of these great ideas as well.
  • Follow our Pinterest board. Remember to check out our Mostly Homemade Mondays Pinterest board where we're pinning some of our favorite posts from the week.
Here was our favorite post from last week:

A special thanks to Grace Garden and Homestead for linking up Making a Cheap Chicken Coop to Mostly Homemade Mondays! Feel free to grab this "I've Been Featured" button and share the great news with your readers, family, and friends:

  1. Wow, what an honor, thank you. We really thought we'd have the ugliest coop in the state when we started, but it didn't turn out too bad, eh?
    Also, I haven't tried beef, onion and mushroom pizza before. What are you using as a base (cream of mush soup & mozzarella?). I didn't see a link to a recipe, and I'm always looking for a new pizza recipe :-) .

    1. The base is our tomato sauce with basil, and we use Naan bread (from Aldi) as the crust. Toppings are mozzarella, beef, onion, and mushrooms. Totally simple! The Naan bread rocks it, though.

Got some thoughts? Don't be shy. Leave 'em here!

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Monday, December 5, 2011

Black Civic Organizations: I’d Like Mine Straight with No Chaser Please!

When I was a kid, I remember hearing stories from my parents about great civil rights organizations and movements.  There was the National Association for the Advancement of Colored People (NAACP), who under the legal brilliance of Thurgood Marshall and Charles Hamilton Houston, successfully argued Brown v. The Board of Education before the Supreme Court.  There was the Harlem Renaissance, where a collection of artists, musicians and intellectuals from novelist Jessie Redmon Fauset  to  philospher Alain Locke challenged, changed, and lead the conversation on black aesthetics, music, and intellect.  There was the Civil Rights Movement, where black leadership stood tall and fought for the rights of African-Americans under the fiercest opposition imaginable.  And then there were the Black Panthers, an organization deemed terrorist because they chose to fight fire with fire.  Many members in these organizations and movements paid the ultimate cost - their lives.

Well, my friends, the days of strong black civic organizations are over.  These organizations are nothing more than watered down versions of their former selves.  Of course, other than skinny jeans wearing, weed smoking, Lil' Wayne fans, there is no real social movement in the black community.  Interestingly, enough, there are more black organizations than ever.  These organizations do no more than raise money and smile for newspapers and television.  Here is my take on how the top five black civic organizations fail the African-American community.  I'll  rate each one with up to 5 of the coveted Old Guru stars to give you an idea of how they are performing.  Check it out after the jump.

1.  NAACP
First up is the National Association for the Advancement of Colored People.  First and foremost, the name is horribly outdated.  Okay, now I won't be petty, I understand why they keep "colored" in the name - its part of the history of the organization and reminds us of progress we've made.

      Now the NAACP states that it exists to ensure the political, educational, social, and economic rights of all persons.  Hmmm, but I can’t actually say they are doing that.  Remember, this is the organization that resourced Thurgood Marshall during his quest to expose judicial inequities across the nation, sentencing disparities in the military, and education discrimination in Brown v. Board.  So what are they up to now?  Well, their presence was minimal during the Troy Davis execution.  I mean they made a few television appearances with his sister, but did they have any real clout?  Uh, no!  Did they flood the courts with amicus briefs?  Nope.  How much did you see them during the trials of the Jena Six?  Where is their "Fight the Smears website for Obama?  Why do they hire so few black lawyers?  How are they tackling the problem with the uneducated masses in the black community?  What about the violence in urban neighborhoods?  What about the alarmingly high unemployment rate for blacks?  Honestly, I could go on for the rest of this post about these clowns, but there are four more organizations to cover, so I'm moving on....reluctantly.  They get 1 out of 5 Guru stars.   ★☆☆☆☆

2.  BLSA
      Now, I'll take it a little easy on the Black Law Student Association because it is the only completely student run organization in the country.  As wonderful as their independence is, it actually hurts them. See law students are incredibly busy and tend to drop things when it competes with school work.  If there was some sort of adviser or attorney-director that could ensure continuity from year to year, maybe this organization wouldn't have the problems they have.

      What problems do they have?  Hmmm, for starters, most employers come to their job fairs to check a box only - and then they actually brag that they don't plan to hire anyone.  In addition, BLSA is almost non-existent in the social fight, save for information on their webpage, and the culture is incredibly superficial - in short, it is a fashion show.  The conferences and meetings are filled with these well dressed black students that do what?  Well they meet and socialize and then socialize some more and then they give all the national leaders these wonderful awards.  But they don't prepare amicus briefs advocating BLSA's position in major civil rights cases, they don't contact media venues to express dissatisfaction with America's social policies, and they don't act as watchdogs for companies, organizations, or politicians that take actions counter to the improvement of social and economic conditions of the black community.  Most importantly, they fail to target their biggest source of members - historically black colleges and universities (HBCU's).  And they don't do much to give college students a heads up on the rigors of law school.  Even more so, I've never heard of a law school prep class offered by BLSA. Have you?  Again, I cut them some slack because the organization is completely student run.  Because I'm nice, BLSA gets 2 Guru stars.  ★★☆☆☆

      3.  NBA
      Ok, so BLSA serves as sort of a feeder organization to the National Bar   Association.  Think of the NBA as the black counterpart to the American Bar Association. Honestly, after my experiences with BLSA, I wanted nothing to do with the NBA. Now you would think that since most members of the NBA come from BLSA, the two would have sort of a mentor/mentee relationship and that the NBA would resource and support BLSA as much as possible.  Uh, not so much. There practically is no relationship between the two.  The NBA rarely sends representatives to any BLSA event, (ie, conferences, job fairs, panels) and BLSA doesn't really promote the NBA.

      Additionally, the NBA is horribly managed and in my opinion, is an embarrassment to the legal field.  For example, the organization is having financial problems because they have issues recruiting and retaining members.  How do they deal with that?  These dudes, throw lavish parties during campaigning and for incoming presidents costing upwards of $50,000.  WTF??!!??  Who does that?  Then, their national presidents are hand picked by the NBA's inner circle three and four administrations out.  That's right, as a member, your vote means nothing.  And no, you can't work hard and perform well enough for the organization to earn the title of President.  You must impress the inner circle and participate in the big parties and then you might have a chance.  Not to mention that they are non existent in state and federal level court filings.  These guys should employ its lawyers all over the country to wreak havoc on the GOP's ridiculous stance on immigration, its position on the Affordable Health Care Act, its desire to stymie the economy by saying no to everything, and its blockade of federal judicial appointees.  In addition, the NBA should take the Tea Party head on and organize voter registration drives, education campaigns, call centers, rallies, and they should establish political headquarters in all major cities.  SMH on this one.......  For its lack of gumption, the NBA gets 1 Guru star.   ★☆☆☆☆

       4.  CBC

       And now my personal favorite, the Congressional Black Caucus.   Now this organization, made up of  black Congressmen and Congresswomen, researches and writes policies to improve the socio-economic status of the African-American community.  Now before I go smooth off on the CBC, let me just say that I think it is imperative to have an organization that can use congressional influence to improve the plight of blacks.  IF THEY WERE ACTUALLY DOING IT!  I'm not kidding but I want to earl each time I attend a CBC event.  Attending a CBC event is really is like attending the Grammys. Everyone of the members get an award for something, when nothing is actually being done.  They throw these big lavish parties in the good part of DC, all while unemployment is off the charts among blacks in the city.  They do ziltch regarding social issues other than talk on television, kick it at their Puff Daddy parties, and amend the html codes on their website.  This organization is all talk, talk, talk.  Everytime someone tells me they attended a CBC event, I ask them, "Well, what happened?"  Their response is always, "Well... they talked." And its members walk around like the Wu-Tang Clan, complete with a 25-man entourage.  They epitomize a do nothing Congress because they minimally effect the social economic status in the black community.  All I can say is epic fail.  And that's being generous.    Accordingly, the CBC gets 2 Guru stars.  And that's only because Obama was a member. ★★☆☆☆

      5.  Rainbow Push Coalition
      Now this organization is run by Mr. I Am Somebody himself - Reverend Jesse Jackson.  You would think an organization run by a sixties era powerhouse would have more power and clout to pressure Congress or governments to improve social conditions in the black community.  In fact, the only thing they fight is custody issues with Mr. Jackson - Jesse if you're nasty.  But seriously, when was the last time you saw  Rainbow Push at a school in your neighborhood? When was the last time you learned something from the Reverend other than you are somebody?  When was the last time Rainbow Push held a major television conference to discuss the abysmal national testing scores in our black schools?  What are they doing about the violence in schools?  What is their mandate on internet bullying?  What about our young people getting AIDS?  Again, this is a do-nothing organization that exists for the self edification of its Chairman. The Rainbow Coalition gets 1 Guru star because I couldn't figure out how to give a half star. ★☆☆☆☆

      Sound Off!!

      1.  Do you know of civic organizations in your community that talk the talk but don't walk the walk?

      2.  How can those organizations actually meet the missions set forth in their non-profit applications?
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A Unicorn Jelly story by Jennifer Diane Reitz. Being a curious journey through alien alternate universes to rescue one little girl multiplied by infinity.

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If you find things like cannibalism, disappointment, tight fitting jeans, child abandonment and farting funny then these comics are for you. One off single panel comics. New Comics every Tuesday and Thursday.

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The Sea

This show has now closed, click here for a listing of current and future London shows

Previewed 17 January 2008, Opened 23 January 2008, Closed 19 April 2008 at the Haymarket Theatre in London

A major revival of Edward Bond's play The Sea starring Eileen Atkins, David Haig and Marcia Warren and directed by Jonathan Kent.

A wild storm shakes a small East Anglian seaside village and sets off a series of events that changes the lives of all its residents. Set in the high Edwardian world of 1907, Edward Bond's The Sea is a fascinating blend of wild farce, high comedy, biting social satire and bleak poetic tragedy.

The cast for The Sea in London features Eileen Atkins as 'Louise Rafi', David Haig as 'Hatch' and Marcia Warren as 'Jessica Tilehouse' along with Sarah Annis as 'Rachel', John Branwell as 'Carter', David Burke as 'Evens', William Chubb as 'Vicar', Mariah Gale as 'Rose Jones', Selina Griffiths as 'Mafanwy Price', Harry Lloyd as 'Willy Carson', Emma Noakes as 'Jilly', Russell Tovey as 'Hollarcut', Philippa Urquhart as 'Davis' and Jem Wall as 'Thompson'. The production is directed by Jonathan Kent with designs by Paul Brown, lighting by Mark Henderson and sound by Paul Groothuis. Edward Bond is recognised as one of the major figures of contemporary British theatre. He has written over 40 plays, including Early Morning, Bingo, The Fool, Lear and Saved, which are performed all over Europe. Eileen Atkins' West End credits include The Birthday Party (Duchess Theatre 2005) and Vita and Virginia (Ambassadors Theatre 1993).

"Edward Bond's play, The Sea, is an odd piece, a poetic tragi-comedy with, I suspect, aspirations to metaphorical heights that wash straight over my head. The Sea begins like The Tempest with a wild storm in which a boy drowns because Hatch - the local draper and apart-time coastguard - refuses to rescue him, convinced that he is an alienpreparing to take over the town. Hatch is paranoid, but then all the characters are extreme. Eileen Atkins's Mrs Rafi is a splendid creation, an East Anglian Lady Bracknellwho attempts to handbag the locals into shape; Marcia Warren as her companion Jessica Tilehouse is deliciously stroppy. But these performances are the comic crests in an otherwise wavering drama." The Mail on Sunday

"Edward Bond has been scorned by British theatre - and scorned it right back - but his 1973 comedy The Sea is glinting, daft and brilliantly strange. It is set in a small coastal community in 1907, where progress is mostly a distant rumour and the class system holds together, just - like a window on the point of shivering to pieces... The play's images are ferociously comic... Bond's extraordinary language contains Blake, Lewis Carroll and imagist shafts all his own. His characters picture despair as an owl starving to death in a city, describe hope as a bloated rat transmogrified into a ratcatcher." The Sunday Times

The director of The Sea, Jonathan Kent, says: "Edward Bond is one of our most important living playwrights - and one of our most neglected. It is shameful that, since the early 1990s, his plays have received their first productions in France - and are performed all over Europe. In some cases, they still remain unperformed here in Britain. He is a theatrical visionary - complex but not complicated, direct, compelling and - let us not forget - at times, very funny. And in The Seas, he combines wild, high comedy with a mysterious dark poetry. His is a voice that we can ill-afford to ignore and I am delighted that, with this production, we are able to reintroduce his work to a whole new generation"

The Sea in London at the Haymarket Theatre previewed from 17 January 2008, opened on 23 January 2008 and closed on 19 April 2008.


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Homecoming Festivities Planned For Friday And Saturday

October 19, 2012 · By · Filed Under Football

Lots of activities are scheduled for South Alabama today. Beginning around 3:30pm individual colleges will have get togethers of some sort for their alumni. Then at 5:30 p.m. the school will unveil its Wall of Honor mural at Moulton Towers. The mural dedication will be followed by a homecoming parade, pep rally (featuring the USA Jaguar marching band and head coach Joey Jones) and fireworks. The Jag Jam birthday bash will take place at the Mitchell Center.

On Saturday the parking lot will open at 8am for tailgating. Shortly after noon the Jaguar Prowl will take place on the south side of the stadium.

Gates to the stadium will open at 12:30pm and kickoff between South Alabama and FAU is scheduled for 2:30pm.

For a full rundown of all homecoming festivities please visit .

Tickets can be purchased as low as $10.

Parking is limited to those with official South Alabama parking passes. Parking passes are only available for season ticket holders, not for single game ticket holders. There is handicapped parking available at the stadium for those with disabilities.

Parking is available near the stadium but neither the University, Ladd-Peebles Stadium nor the city of Mobile control or patrol these areas. It is recommended that fans park at Bel Air Mall south of Target and J.C. Penny and ride The Wave for $2.50/per person for a round trip. Shuttles will begin service at 10:30am and will run for 90 minutes after the conclusion of the game.

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Je suis fatigue.

I’ve been trying to write some material on the horrible Paris attack last week since it happened. As with all my material I didn’t want to write something that vilifies the victims of the attack or to blame anyone other than the killers or to demonise satire or to not say this or definitely say that. I realise I haven’t been able to write anything because I’ve been stuck on exactly what I think about it all too. It’s taken me nine days to realise that I think lots of things and actually, that’s probably quite alright, us being humans and having the capability to think about lots of things all at once. It’s made me realise just how narrowly comments are judged at the moment. We need opinions immediately and those must be clearly defined. Everyone is either a ‘fascist’ or a ‘libtard’ and we must know immediately if you think events are wrong or right at which point you’ll be told whether you are wrong or right or both.

It feels easy to blame technology for this. Before the advent of being able to shout your comment into the world immediately,  we would all see a story on the news, then the next day maybe read some comments on it in a paper. After that you’d mull over it for sometime afterwards, until with hindsight you realise the extent of the events impact and went back to reading books and playing with sticks or whatever it is we did in the olden days. I am not a technophobe as anyone who subscribes to my Twitter feed and is constantly bombarded by the nonsense I free from my brain onto there, will know. I laude over the immediacy of finding out about things. From news to Marvel film rumours all the way to NASA updates and, as today, a video of an ermine hiding in a tree. But I rarely look away from it and so the bombardment of information never stops long enough for me to actually think about any of it.

Take the Charlie Hebdo attack. On the day it happened, I heard about it, and found it upsetting. However I was also travelling between places and whilst trying to process the information about the attack was equally, if not, more annoyed – and please don’t judge me for this – with the amount of people who decided to keep standing at the tops and bottoms of staircases at every train station and airport I went to. Stairs are from going up to somewhere or down to somewhere, or for slinkys, or Escher paintings. Or, at a stretch, making someone’s death look accidental. They are not for standing at the top of as someone with a heavy bag needs to traverse them. So my selfish mind had little time to contemplate the future of satire, the threat of terrorism or deaths of innocent people because I was horribly absorbed in huffing at strangers and mumbling rude words at them under my breath as I barged them out of the way. That evening I met someone who was visibly shaken by the whole event and it was only then I stopped to look at the news properly and realise the scale of what had happened.

Every day since then I’ve been told by social media and news and commentators that it was the fault of the muslim nation, or of extremists, or of the cartoonists themselves, or of satire, or freedom of speech or previous wars or Western society or Arabic society or the media or hundreds of other possible causes. I’ve sat and read blogs and articles and tweets and watched many a tv shouting match about it. I’ve been told that we shouldn’t satirise somethings or we should satirise everything or that satire isn’t funny anyway so why is anyone bothering? That the Hebdo cartoons were racist anyway or they weren’t racist within context or that they weren’t funny anyway so why does it matter? That the extremists were Muslim so its the fault of all Muslims even though these two were extremists which means their religion was of no consequence because they were awful people who just wanted an excuse to do what they did. That we should all be scared of constant terror and save freedom of speech unless it’s speech that the leader of that country doesn’t like in which case you can go to jail or be executed by police. That I am Charlie or I’m not Charlie but I am Ahmed but I’m definitely not someone else as that’s an arrest-able offence too if you’re a French comedian (albeit a rubbish and odd one) again despite the defence of freedom of speech. Also what about all the other millions of awful things that are all happening that we are currently ignoring?

I’ve tried to take all that in. Tried to. It’s exhausting and confusing and mostly unhelpful. What I think I’ve decided is that it was a very sad event that has had wonderful support from real people and allowed terrible hyperbole and fear mongering from media and governments. That it’s no one’s fault except the killers, that satire must be seen within context, that media always judges deaths and murders by their proximity to us and how they can use it, and that I suppose it’s nice that everyone’s learned a bit of French. Oh and that none of this excuses people who think it’s ok to stand at the top of the stairs.

Mostly though I’ve become very aware that this need for instant commentary is really bad. These things take time to think over and understand. First thoughts are never the wisest. I’m generalising there. They might be for some people, but that was my first thought so I wrote it down, therefore vaguely proving my point. With any luck I’ll have worked out exactly what my thoughts on it all are in order to write some material soon. Of course by that point other awful events will have happened that I’ll have had to have immediate thoughts on before they too get swept away under more happenings. Je suis fatigue.

The actual best blog I’ve read all week on the awful Charlie Hebdo attack is this one by Dorian Lynskey: …

This one by Dave Cohen is grand too:

To find out if I ever manage to make that material happen and work, come see me live. Join my mailing list at

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