text:
Archive for the ‘Healing’ Category

So, to be perfectly clear: I have not yet attempted heroics. My gear is there but last night we elected to do some normals so we could play with friends who are not yet 85. This may change entirely when I hit heroics, but I suspect the cycle will be the same.

The first  few dungeons on the way up healed like Wrath dungeons, IMO. People took big hits and had to be healed up all the way or the next big hit would kill them. I saw places where they were taking damage that they didn’t need to – spikes, boulders, fireballs, shadow blasts, things that they needed to move out of. And everyone seemed to be working hard to learn what the tells were for those, and not take that damage again. Still, the health wasn’t there.

Around 84 the health pools suddenly got big enough to take a hit or two, but at the same time my mana regen went through the floor. I had thought it was bad before; now, some of my spells were using 5% of my mana, or more. I was ending every fight OOM, begging for another druid’s inervate, using spirit buff food and flask, and desperate to know what was wrong.

We hit 85. I started getting gear and tweaking performance. I’d already trained myself that pre-hotting was bad, that using hots on slightly damaged people was bad, that I needed to use Nourish and Healing Touch more. Now I really worked at it. I learned fights, tried to find time to use Thorns on Reversion, and just didn’t know what I was doing wrong.

Then I read this post. If you’re a resto druid, or run with one, or just want to know how we work, read this. It told me all the things I already knew, but gently, in a well put together way that just got through my thick skull and told me, oh, this is how.

It made all the difference. I switched to using Lifebloom all the time, no matter what. I remapped a few mouse clicks, and the next set of dungeons I ran, I was sitting on a happy mana pool. I made people eat between fights and all was well.

Only now I have a different problem. If I’m not healing all the time – and I’m not – and I’ve learned the triage game, so I don’t need to sit there thinking that much, what am I doing? I am not amused by standing around waiting for someone to take the magical amount of damage that means I’ll actually throw them a heal. Keeping the tank up doesn’t take all my GCDs. If I don’t do anything, I get distracted and then miss my cue when  I do need to heal.

My solution? Put two talent points in that crappy talent that gives you free Wrath, and stand there and cast stupid green balls of minor, tickly annoyance at mobs.

Yeah, so I’ll probably switch back as soon as we run raids, or maybe even heroics, but it is far too annoying for me to be standing around twiddling my thumbs waiting for something to happen.

I really hope that when the difficulty ramps up, it means I have more to do, not less to do it with – but with Blizzard making everything about the mana game, I don’t see that happening. News flash; I think the mana game is boring. There is nothing fun about staring at blue bars as opposed to green ones.

But at least I see why they put that stupid talent in there. Great, Blizzard, you’re making me dps. This is why I rolled a healer, right?

That sounds really negative. I’m having a lot of fun with the new dungeons and I do enjoy learning the new healing model – but I wish there was a middle ground between Wrath and Cataclysm as far as healing goes. Wrath fights got my adrenaline up. These fights …. yeah I’m seeing boss mechanics and I can tell you what bosses look like but I’ve made a terrible realization that I really really like the game of Whack-A-Mole Health Bars.

Ah well. Too early to pass judgment yet! Anyone else have insights or opinions? Anyone else find yourself dpsing to fill the time?

Read Full Post »

Loving the expansion. The dungeons are hard. Nicely hard. So far the only person I have heard saying how easy they were is a cocksure tank whose boast were not quite loud enough to drowned out the whimpering that was his healer, over in the corner, rocking back and forth moaning ‘oom… oom’.

FYI to all tanks, if you think you are doing great but your healer is a nervous wreck then you are not as good a tank as you think you are.

But this one is not about tanks… or rather it is not ONLY about tanks.  I just read another blog that had a nice description of some of the trials of these new runs. It mentioned that they wiped a lot due to OOM but that she thought they had actually covered for some lesser experienced players. No offense to the other blogger but those statements are a contradiction.

The healer’s mana is everyone responsibility

There is a lot of damage in these runs. LOTS of it… however, a huge proportion of it is avoidable. It is up to every single person in the run to do their part in avoiding it. Anything less and you get OOM heals and a graveyard run. These new runs will require everyone to learn all the little tricks of their class that they never had to learn before. Everyone should recite this mantra, ‘there is ALWAYS something more that I PERSONALLY can do to make the run better’.

Breaking the habit

I have now done every run on non-heroic and many of them several times. I have done all my runs with good players. They were mostly long time players with alts and varied experience. But even running with high class players I STILL see things they are not doing or not doing well enough. For example there are lots of things mobs do to us that are interruptible casts but very few people are interrupting them. The attitude of ‘just DPS as hard as you can’ is very very hard to shake. I know we did not really need CC in the last expansion, but it is much more than that. We needed almost none of the extra tricks DPSers could do and hence no one remembers they have them.

Learning the true meaning of Christmas helping the party

I always found discussions ironic and funny about ‘tanks versus dps’ or when people were whining about DPS not getting respect. I lost count of how many times some mage would say something like, ‘I do more than just dps, when at add comes after the healer I frost nova it and blink away.’ I just wanted to pound my head on the table and shout ‘That is not helping!’ I didn’t usually because it took too long to explain the reasons why that was a bad idea.

There are things DPS can do to help. Lots of things. Very few dps seem to know what they are or when to use them or how. This is not surprising. We have not really needed those tricks. How many druids here know where your hibernate button is and that it works on dragonkin? Just yesterday a VERY solid kingslayer boomkin had to go find it in her spell book because she had never used it. How many hunters here know that distracting shot is a ‘forced attack’ and works VERY well with frost trap to CC stuff by pulling it out of the melee? A couple runs back I taught that trick to an outstanding hunter that had played one since vanilla beta. This is not to toot my horn. I only know a few tricks, mostly from classes I have played a lot. There are lots out there.

I find myself in runs where over half the classes have spell interrupts or silences but I seem to be the only one using them. I probably missed seeing some of them, but that is not my point. My point is that even very good players need to be racking their brains and burning up the internet for more tricks and tips on what THEY can do to make the fights better. Learn more CC tricks. Dig through your spellbooks for long forgotten abilities and see what they can do. And…

As I said above most of the damage is avoidable. Some of it is only BARELY avoidable so you have to move fast. We need to hit ourselves in the head every time we find ourselves doing our rotation while standing in the bad.

Speak up

I have said in the past that more people need to be willing to point out the mistakes of others. I really believe that you don’t learn to play better until something pushes you or someone gives you a tip. I have learned plenty that way and I like to think I have offered a lot of helpful advice that way. And now is truly the time for it. There are so very many things in these instances that need to be pointed out to people. If you see someone doing something wrong please tell them. It is not being a jerk, it is being helpful (if you say it nicely). If someone can’t handle being told not to stand in that stuff then you should not be running with them anyway. And don’t assume because someone is a good player that they don’t have room for improvement.

This goes for all of us. There are always more tricks to learn and more skills to get. There are always new ways to use the skills we already have. If you think you can do more, ask. If someone makes a suggestion, listen.

Earn it

Some DPS whine that tanks and heals don’t give them enough respect… Time to go earn it. I don’t care what your meter looks like. If you are standing in the flaming whirlwind while not using your interrupts, mitigation moves, stuns, et cetera then trust me, it is not the healer’s fault she has no mana.

Do you die a lot? Maybe swap in a tanking trinket for a mitigation cooldown. Or grind some first aid. If the healer is leaving your health low he might have decided you are too expensive and expendable to heal up. So pop a bandage and a potion and help him out. Above all you should be focusing on getting your skill at avoiding damage up. In fact you should be focusing on that concept more than you focus on getting better gear.

Now tanks and dps say it with me all together, “The healer’s mana is my responsibility.” Put it on a post-it note and stick it to your screen. Tattoo it on the back of your mouse hand. Learn it, know it, love it.

Read Full Post »

One of the best things about being a resto druid – other than tree form, awesome hots, and the general coolness of it all – is the rest of the blogosphere of resto druids. Seriously some of the best, most talented bloggers out there are resto druids.

For instance, are you wondering about gear for getting ready to raid in Cataclysm?  Lissana can help you out. So can Naora and Maedred and Angelya

Resto druiding in Cataclysm in general? Start with Lissana (Currently aimed at level 80s in 4.0.3a, she’ll update to 85 shortly) or her Cata Leveling Guide if you want to level in your offspec (because tree punches don’t always cut it). Keeva’s Guide will be around soon and will be well worth the wait, believe me. Bookmark it now if you haven’t.

What professions you should think about? Keeva’s got you covered.

Healing in general? Lissana’s always a good place to start. A very insightful post from Cannot Be Tamed compares heals across all 5 Healing specs – highly recommended reading, just to really understand your partners in heals, if nothing else. And, to toot my own horn, my old posts on Triage and staying calm are more relevant now than when I first wrote them. And Reversion post about understanding the “shape” of a fight’s damage, while designed for tanks, has a lot that healers should know, too.

So, yeah. All those links are written by people with resto druid main or off specs. What can I say? Clearly the true spec for bloggers must be Tree.

After all, we all communicate electronically, saving lots of paper, and hence, trees.

Save the Trees!

Read Full Post »

I love long weekends. Seriously love them. They give me time to play WoW and also do other things I love (cook elaborate turkey-based feasts, work on NaNoWriMo, watch the toddler tease the kittens, check out the Playstation Move Gladiator Combat game [ow, stiff arms today!]). Mostly play WoW though.

This was definitely a healer-centric weekend for me. From least advanced healer to most:

My Gnome Priest, Elucidate, dinged 80 yesterday. That makes four pairs of 80s for Reversion and me. Three pairs of tank/heals, including one pair that’s tank/heals/heals/tank. Huzzah! We got them enough gear to get into regular TOC and the ICC 5 mans (did anyone else notice they raised the gear requirements on heroics and such?) by raiding the guild vault, buying a piece or two, and crafting a couple ilvl 200 pieces. Then we ran TOC and FOS/POS on regular a few times for some gear. Yeah, it’ll be obsolete but hey, a few pieces will make leveling to 85 easier. And my trinkets were really really bad.

The best bit was, I’d been queueing all day as dps/heals. Halfway through our third TOC I was thinking how easy it was to heal this time. Then I saw a Living Seed on myself. Then I noticed the druid wasn’t showing up on Recount. Ooops. I’d forgotten to check what my role was, and I was supposed to be dpsing! I switched to Shadow, apologized, and dotted the Black Knight to death. Ahem. Ooops.

So she’s disc/shadow. I’m not sure I’m good at disc yet, at least not beyond “bubblebubblebubbleSMITE” but I can keep the party alive most of the time. And PW:Barrier is cool. Too short, but cool. Even if people always run out of it. Sigh.

Divergent, my Holy Pally: this is backwards chronologically but I want to whine about druid heals at the end so, Saturday we did an alts run on ICC and I brought Divergent. I like paladin healing right now. Charging up Holy Power and using either Word of Glory or Light of Dawn feels amazing. With Beacon and my self-healing, I can keep myself and one tank alive with basically no effort. It’s very nice. We went 9/12 with a couple heroics but the group wasn’t our normal one, we had alts and some guildies who don’t really run with us and while it was fun I didn’t feel like we made as much progress as we usually do. Still, I like having the pally heals available.

Analogue the Druid. Oh, my. Friday night’s ICC we extended a lockout that had just Sindy and LK. Try as I might I could only get 9 guildies in (turkey casualties were high this weekend) so we ended up bringing in a friend of one raider as a third healer. So our heals setup was druid, paladin, disc priest. I thought we were in trouble when the other healer observed that the disc priest wasn’t gemmed and enchanted. Oh well; the two of us were well set up.

It took a couple tries to get Sindy down but it always seems to. I don’t know if that fight ever feels really clean. Well, I’m sure it does if you’re really good raiders but ours always feel chaotic.

Then we went up to Arthas. Reversion explained the fight, we got into position, I prepared for the usual slowly progressing wipes. I was confident in our ability to get him down though. I mean, we had most of our normal raid, the dps looked fine, the heals were fine…

It was a nightmare.

Infests were killing us. I’m not going to assign blame there: all three of us could have done better. The disc priest could have pre-bubbled us, but he wasn’t running any raid frame addons (sigh. And insisted he didn’t need to. Sigh.) Multi could have timed his Light of Dawns to have three holy power and go off at just the right second. I could have timed Wild Growth and Swiftmend perfectly. As it was, we were wasting cycles healing Infest victims back up (and, as the disc priest couldn’t freakin’ see the debuffs, since he WASN’T USING RAID FRAMES, he wasn’t helping at all there. Can you see I’m ticked about this one?)

Then we started getting into the transition and I realize that I popped Innervate already and I’m at 17% mana. In transition 1. What the heck? Well, it’s a wipe anyway. I’ll pay more attention.

Next attempt I watch and notice that I can see my mana pool go down every time I cast anything. This should not be. I have a mana pool that makes paladins cry. I end the LK fight with 70% mana. I haven’t worried about mana in a year. What is wrong?

I’d noticed a mana problem on Sindy, and asked the arcane mage to switch to frost so we’d have replenishment. Had she switched back? Nope, there’s replenishment right there. I ask Multi and he’s hurting too.

Wipe after wipe, we’re struggling to handle infests and running out of mana. We’re not even getting into phase 2. I’m starting to tear out my hair: I can heal the infests back up, but if I do, I won’t have any mana for later in the fight. As we’re buffing up from a wipe, we discuss strategies. Multi pulls out some flasks of pure mojo. I take one, and then look at my stats.

Oh. There’s the problem. I’m regenerating 600 mana per 5 in combat. Rejuv costs 900 mana. If I can cost 3 rejuv in 5 seconds, that means I’m using three times as much mana as I’m regenerating. Innervate is basically worthless, I get one potion – and they freaking nerfed replenishment; it returns half the mana it used to. Wow. No wonder.

Ok. I understand this is the Cataclysm healing philosophy. And I know the 4.0.3a changes to druids hurt and they may have to change us back. But I realized as I stood there, staring at my stats, that we had probably seen our last LK kill until we were 80. The math just doesn’t work any more.

My mana pool, all buffed up, – I forget what the numbers were this week; I think they were lower than usual. Let’s say 40k. That’s 45 casts of Rejuv. With replenishment and Revitalize, let’s pretend I’m regenning 700 MP. That means if I do my usual Rejuv spam, I’ll be OOM in…. let’s see. Math. If I cast 3 Rejuv in 5 seconds, not counting mana gains I would go OOM in 75 seconds. However in that time I’ve regenned 10,500 mana. That’s another 12 Rejuvs. So there’s another 20 seconds. Say I popped innervate and a mana pot in there, and be generous and say that buys me another 45 seconds.

Total: 140 seconds. 2 minutes 20 seconds. Or, Transition 1 of LK.

(Math not intended to be theorycrafting, just envelope calculations like I did in my head standing there on the platform)

So don’t rejuv spam. But how am I supposed to get everyone over 90% health every time Infest ticks?

That is what makes me angry. Not what I might or might not be able to do at 85. That’s weeks away. I care about today, about those last chances to down the Lich King,the Kingslayer title for some of my friends, the fun I can salvage at the end of an expansion. I have faith that if the numbers are really bad, Blizzard will fix them not long into Cataclysm. But right now, I feel like they cut my legs out from under me. They gave me the new healing model while I’m still trying to play encounters designed for the old model, and it just doesn’t work any more. Spout your lines about wanting us to use all the tools in our toolbox, Blizzard, but sometimes that nail really is a nail, and darn it, I want my hammer.

Anyway. I’m not really angry. I obviously had a lot of fun this weekend. I just wish I thought this next Friday, which hopefully will be our last ten man night before Cataclysm, will go better than my last attempt to raid on my druid. I think we’ll just work on the Lich King and see if we can kill him one last time. I’ll adapt my strategies, we’ll work even more closely as a team and we’ll see what happens.

Read Full Post »

Holy Shock, Batman!

So this weekend we transferred my paladin and Rev’s spare druid over to our new home on Winterhoof. I pulled the paladin out and started figuring things out. We were planning to do an alt raid that night and I needed to get either my tank set or my holy set back up.

I decided to start with the tank set. I grabbed a belt, added some new gems, and queued up for heroics. I’d gone ahead and re-specced her already so I thought I was ready. It had been a while but paladin tanking had always been fun, I’d pulled 3k+ dps while holding aggro like a pro. No problem. Right?

Ouch. After an instance run where I struggled to pull more than 900 dps, couldn’t keep anything on me to save my life and was absolutely lost as to what I was doing, I went and read more details. Ok… so either Crusader Strike or Hammer of the Righteous, but not both. Excorcism Consecration (edit: brain fart. Thanks for the comments) maybe but it’s not as good as it was. And Holy Wrath is better than before. Let’s try again.

Three hours later I was still miserable. Tanking just wasn’t fun any more. With reluctance I switched spec and gear. I stared at my blank talents, going “uh….” and then went over to Blessing of Kings and grabbed a spec and plugged it in to my own talents. Then I replaced my 219 shield with a ilvl 270 pvp shield, queued as healer, and we’re off.

Ok… so. Beacon still works, just not as much. And Holy Shock gives me holy power. And Word of Glory is a nice heal when I’ve got enough HoPo. And heals-with-a-cast-time on my beacon target generate HoPo… hmm. I can do this. No Sacred Shield but that one was always dumb anyway. And Holy Crap I Can Shoot Lasers From My Hands.

Wait… this is FUN! Whoa!

See, I never really like paladin healing before. It felt like a one-note pony: beacon the tank, roll flash of light or holy light. Meh. And in 5 mans I just didn’t have the tools I really needed to keep people alive.

Now I have big heals, little heals, fast heals, slow heals, instant heals, auto-self-heals, auto-Beacon-heals, and an AOE. Seriously? It’s like being a druid! I have choices and have to change my priorities second by second.

One guess what spec I took to that raid! I had a blast there, healing in a team with another pally and a shaman. Way too much fun. I think I’ll keep this holy spec… but I may have to switch from prot to ret.

Or a dual-Holy-build. Some of those other talents look fun.

Read Full Post »

There’s been some brouhaha in the blogosphere recently about the role of DPS classes in 5 mans. Are they just supposed to obediently follow the tank, should they be given more consideration, does the healer regard them as nothing more than useless mana-sinks? Really it’s the sort of thing I don’t think we’re going to be talking about any more once the expansion hits, at least not for a year or so, because we’re resetting the gear curve and things are going to be hard again.

That’s my theory, see: ease of content is promoting an attitude of “I can do it all myself, what do I need these other four losers for?” even in basically decent players. How many stories have you heard of a tank-and-healer out-dpsing the three dpsers – and laughing at them? Or the hunter who did 12k, pulled the boss off on himself, but got the pet to tank it so it was fine?

In less than a month we’ll be back to the old dance, where everyone had to know his part and follow it. But for now, here’s some thoughts. First, from my uber-geared-healer side: Shut up and follow the tank. That’s what I’m doing. Maybe he’s nuts and pulling three groups at once (Hi Reversion love) or takes forever to pull just one, or is going some really non standard way – I once had a tank go RIGHT in Nexus, can you believe it?

But he is standing between me and nasty big things with teeth and curses and I will let him do that. If you stick near us, you’ll get heals. I throw them at anyone who is in range. If you aren’t? If you’re on your own optimal path, or see some side path you think needs exploring? Don’t expect me with you. This is for your own good.

No, really. See, when you pull more than you can handle, you’ll die. If I’m there, maybe I can keep you alive. Maybe I can’t. Either way the mobs are going to attack me too. Then I die. Then we have a long run back.

However, if you die nicely where you are, maybe the tank and I will come and rez your butt.  Heck, I might even innervate you if you’re a mana using class. I won’t need that spell for myself until Cataclysm.

See, there’s only one of me. Even if I could guaranteed keep you and me alive – what happens to the tank in the meantime? Or the other two dpsers? There’s four of you. Assuming you all come into the instance and run in different directions, I can only be with one of you at a time.

Now, the other side of things. This weekend I ran a Deadmines on my level 20 hunter alt. She’s heirloomed up, she has two different pets to choose from, she kills things so fast it ain’t funny. I get a group: there’s a priest healing and a druid tanking. There’s also a paladin and a shaman.

The druid goes tearing along like you expect. Then he gets to the room with the first boss. Somehow everything gets pulled at once (no it wasn’t me doing it) and he dies. I switch my pet to growling, keep aggro off the healer, the healer keeps us up, we finish, we rez the tank, who says something really dismissive to the healer. And then the tank rolls Need on the cloth gloves that just dropped, that the priest rolled on.

The priest asks the druid not to roll on intellect cloth. The druid says, and I kid you not, “I use mana too”. And then again criticizes the priest’s healing.

I chime in to say that intellect is spellpower, now, and a tank doesn’t need it. I get told to “shut up huntard” and asked whether I know how to druid tank. I refuse to play this epeen-waving game and we continue.

The druid now is in cat form. He stays in cat form the rest of the instance. The paladin throws Righteous Fury up and soaks a lot of aggro, I keep my pet ready to growl things off me if I can. However, I’m doing so much damage that basically every mob runs over and beats on me.

The healer does an amazing job and I don’t die, but my damage is now terrible because, well, I’m a hunter and all these things won’t stay at range. So now the tank starts mocking me. I point out how if he was doing his job I could do mine. “Learn 2 hunter” is his reply.

What exactly should I do? Feign Death? Don’t have it. Freezing trap? Don’t have it. Misdirect? Don’t have it. Disengage? Don’t have it.

At some point we finally get out of combat long enough that the priest is able to initiate a vote kick, reason “ninjaing loot”. I vote yes. The vote fails.

“Stop being loot whores” is what one of the other two dps say. I sigh.  The group continues.

This is the incredible thing to me. The healer is being mocked, when his skills are actually above average. He’s not getting most of his loot. He’s dealing with inconsiderate, jerkish people. Me? I would have sat down and not gone any farther, or let the tank die, or something. But he didn’t.

As a low level dpser, I had two choices: drop group or keep putting up with this crap. I stayed. Maybe I should have dropped  but at that point I was rolling need on spell drops so I could give them to the priest. It felt like I’d be abandoning a comrade in a pit of suck to leave now. So I shut up and followed the tank.

On thinking about it, I am depressed but think it was still the best choice. It was that or leave, and it didn’t really violate my principles enough for me to leave in a snit. What I didn’t do was head off on my own and kill something I’d decided needed killing, because that wasn’t my job and because that would have made it harder for the healer, who at that point was the only person in the instance I thought was innocent of blame. Even though the tank was wrong and he sucked, I could only have made the situation worse by independent action, not better.

But I don’t think I’m going into lowbie dungeons without at least Reversion again. Two of us makes a powerful force against stupidity.

Still, I think all of us need to steal a motto from somewhere else. I’d suggest “Do Unto Others As You Would Have Them Do Unto You”, but man, that  one gets harder all the time. Maybe “First, Do No Harm” would work?

Read Full Post »

Warning: the following post is full of broad, sweeping generalizations that are only true of me, and maybe not even then.

Imagine this as one of those “tell-all” articles featured prominently on the cover of Cosmopolitan, “Things Your Healer Won’t Tell You”, or “The Things You Think You Know (but don’t)”. Actually, don’t imagine it that way. I’ve never actually read one of those articles and they might be really lame.

I’ve been reading some blogs about what healing is going to be like in Cataclysm, posts about what Blizzard wants it to be like, and that has me wondering; are we healers all just plain nuts? There are things I do, things I think, and I’m not sure how they’ll match with our new healing methods.

  • When you die, I feel guilty – no ifs, ands, or buts.

There’s a reason why we joke about “Oh, no heals for you” – because we can’t do it. Once you’re a healer, in that mode, it’s almost impossible to let someone’s health bar drop low without trying to heal him. Often, we don’t really recognize any health bar as a particular person. We know which ones represent the tanks, we have things organized so we sort of know who is where  – but when I’m in the thick of things, I don’t ever think “Oh yeah I was going to let xxArthaaasxxx die, he’s a jerk”.

In Cataclysm, we’re going to have to let people sit at less-than-max health and that is going to be really really hard. All my instincts say “Heal that bar!”

  • Healing is my thing

The same pleasure a rogue in super-epic-ilvl277 gear gets in topping a dps meter, I get in ending a fight with everyone alive. I like healing, I find it fun and challenging and the only job in the game that reaches out and grabs me by the throat. I’ve dpsed and tanked 11/12 fights in ICC – meh. I just don’t care to do that regularly. But I’ll heal ICC over and over and over again, because when I’m healing, every fight is different every time. You are fighting a boss and his minions: I am fighting death itself. Your scorecard is the amount of damage you put out; mine is the number of people I saved. If we wipe, you get upset with other people for screwing up; I get mad at myself for not saving them anyway.

  • I find healing fun even as it is

But I do see their points – because I find healing fun in 10 mans and not so much in 25s. Spamming Rejuv on groups 3-5 is not really super fun. Spamming rejuv on the whole raid, looking where to place Efflorescence, rolling Lifebloom on a tank, checking to see if I need to spend a whole two seconds casting a single Nourish – that is fun, and I get to do that in ten mans. I’m worried that they will be crippling me by making me worry about mana. I’m going to give it a try, and learn how to roll with the punches. I mean, I was concerned that I wouldn’t like druid healing after the changes and now, other than missing my tree, I’m ok with it.

  • I don’t really want to dps

I’ll qualify this. When I outgear the content, sure, dropping Hurricane is fun. But I want encounters to be hard and expect me to focus on healing, not hard and expect me to focus on both healing and dps. Maybe some people like this, but please, Blizzard, give us a way to avoid it. I have an off spec, I use my off spec, let me dps in that.

  • My toolset is awesome! All except for the wonky egg seperator…

Blizzard has given all the healing classes a range of tools to use. Some classes have a billion, like Holy Priests. Druids have about 9 and that’s more manageable. Still, I eye them a little suspiciously. It’s like my utensil drawer. There’s my trusty spatula and a good knife, and then a whisk, and I guess I use that peeler sometimes if I’m using my knife for something else, but what is that weird plastic doodad anyway? And why does anyone need an asparagus trimmer?

My heals are like that. I love how Mastery works with druid hots. I love, love the way Efflorescence triggers off Swiftmend – it just feels right, like you’re blooming the heal and causing life to grow. But we have these nice fast or instant cast hots – and then we have long, comparatively slow casts of Nourish and Healing Touch and they just don’t feel right. I feel like one of them should be shorter, and one longer. Then we could really pick and choose what to use. As it is, I still am not using HT; if I have to cast anything, it’s Nourish because I almost always have a hot on the target already (and thus, get my mastery bonus plus the backed in bonus to Nourish). Healing Touch is that egg separator – it’s just taking up room in my drawer, I feel a bit embarrassed about it, and maybe one day I’ll use it but I won’t be bragging about it to my friends.

  • We’re gossipy little backbiters

If your raid has more than two healers, I guarantee you at least two of them whisper each other multiple times during the raid. It’s like a rule. “That tank had four stacks of X””. “Healer Y is using THAT spell, can you believe it?” “Why won’t the mage decurse? Ok we’ll work around that”. I’m getting worse, too. I used to just gripe at my husband; now it’s whispers. Why don’t we say these things out loud? Well, sometimes it’s a healer-related FYI kinda thing. Sometimes it’s because we don’t want to sound accusatory. Also I think healers have a bit of an inferiority complex and we’re afraid that if we say “X did Y” that what the raid hears is “I’m a lousy healer and I can’t deal with this”.

(Someone please tell me this is really universal. It has to be, right? I’m not always the first one to start whispering…)

  • I’ve played games that are like spreadsheets. Healing isn’t like playing a spreadsheet

Yes, there are bars on your screen and you spend a lot of time looking at them. No, this does not make WoW into “Excel with sound effects”. If you want that, go play EVE Online. If you think we have that, go play EVE Online. Now there is a game that has spreadsheets. Yeah, so sometimes I miss cool effects or visuals. Tough. I like my little squares of healing. They are the source of my power.

  • I don’t want to worry about mana

But I will. I get that. I’ll learn. I just don’t want to – I’m terrified that every wipe in Cataclysm will be twice my fault – once because I let people die, once because I ran out of mana. That if I were  a better healer my mana would stay full even when the dps is not doing their job. I want more enrage timers on bosses. Make it obvious why we failed. Don’t blame it on me! There is nothing worse than staring at people dying, and your empty mana bar.

  • I’m still going to heal

Even if I do have to use my egg separator, worry about mana, deal with guilt complexes, whatever. Because that’s what I love in this game.

Bring it on.

Read Full Post »

« Newer Posts - Older Posts »

Get every new post delivered to your Inbox.


Content-Type: application/http; msgtype=response

WARC-Truncated: length

WARC-Type: response

text:
Attempting to obey God and follow Jesus Christ our Lord

Originally posted on Fellowship of the Minds:

Taliban Attack US Military Base, Jalalabad Airport

ToloNews: The Taliban launched an early morning attack on the joint US military base and city airport in the capital of eastern Nangarhar province, killing at least two Afghan civilians and three Afghan soldiers, officials said Sunday.

Two of the insurgents suicide-bombed the main gate of the base – also the entrance to Jalalabad airport – by blowing up their explosive-laden vehicles at around 5:45am local time. This paved the way for seven other armed insurgents to start an hours-long battle with the Afghan and foreign troops stationed there, according to provincial deputy security officer Abdul Jalil Shamal.

Two civilians and at least three Afghan special forces soldiers were killed, while another three civilians and 14 security forces were injured, acting deputy provincial governor Abdullah Wafa told TOLOnews. The force of the explosions is reported to have blown out windows in the area.

View original 209 more words

4 responses

  1. how have you been

    December 5, 2012 at 12:31 pm

    • Doing fairly well Sister Betty, how have you been?

      December 5, 2012 at 12:32 pm

      • been sick…but my computer was broke for over a week, hubby finally got it fixed…pray for me ok..God bless you

        December 5, 2012 at 12:34 pm

        • Will do Sister Betty, God bless you as well!

          December 5, 2012 at 12:35 pm

Get every new post delivered to your Inbox.

Join 3,517 other followers

warcinfo:
robots: classic
hostname: ip-10-171-96-226.ec2.internal
software: Nutch 1.6 (CC)/CC WarcExport 1.0
isPartOf: CC-MAIN-2015-35
operator: CommonCrawl Admin
description: Wide crawl of the web for August 2015
publisher: CommonCrawl
format: WARC File Format 1.0
conformsTo: http://bibnum.bnf.fr/WARC/WARC_ISO_28500_version1_latestdraft.pdf


text:
August 7, 2014

Donovan Mitchell Makes Up Mind

In the span of less than two weeks, Donovan Mitchell sorted through nearly 25 programs and cut things down bit by bit. He came out with a top-ten, followed by a final five and on Thursday night during his first official visit, the three-star recruit ended his recruitment.

...More... To continue reading this article you must be a member. Sign Up Now!


text:
The Flu Epidemic of 1929

I found one of my wife’s ancestors had died of Influenza in 1929. I knew that the great influenza pandemic of 1919 killed millions but didn’t know about the one in 1929. I found an interesting ,although fairly technical, article on this epidemic in the archives of the American Journal of Public Health (the link is here ) that gives some information about where the worst effects of the epidemic were felt and compares the size with the 1919 event.

(If the article doesn’t load automatically you may have to select the “Begin Manual Download” option. )

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


text:
The Cornwall Public Library’s Genealogical & History Collection

Cornwall, Ontario, is home to the Cornwall Public Library and the Cornwall Room.  The library is on the northwest corner of 2nd St. and Sydney St.  It is a very large building and not to hard to spot.  If you enter from the front you have to walk this very long hallway to get to the main part of the library.

Cornwall Public Library in Cornwall, Ontario

You can turn right onto to Sydney St. from 2nd St. and left into the parking area behind the library.  You will have to pay for parking but it is reasonable.  Make sure you have quarters.  Follow the signs and road over to the parking lot which is to the west as you enter with a little manuevering through the parking lot below.  There are one way signs and parking restrictions, so watch out.

The backside of the Cornwall Public Library

The library entrance is through the doors in the back of the building to the left of the loading area.   Go through the door and you come to a hallway that enters another hallway and then you turn to your right to enter the library.  The References desks are straight ahead.

I stopped there and asked where they kept their genealogical collection and was lead to an area to the far side of the main floor.  There were study desks and tables along that wall.  She took me to the stacks where some books for genealogy were shelved.  It is good to know that some items are outside the Cornwall Room.

I inquired about a history room and was told it was only open certain hours: Wednesday, Thursday and Friday, 2 to 4 pm. Here is the library phone number if you have questions (613) 932-4796.

It was Tuesday, June 5th!  So this meant I would have to rearrange my schedule and come back the next day.  The librarian was kind and wrote down the hours for me which I have shared with you.  These hours are not on the website.

The CPL has a new website at:  It is not working very well today.  To get to the CPL Archive area click on eResources and you will see Local Interest.  The only tab working at the moment is the SDG Online and the ones on top.  The CPL Archives and Surname List are giving me the page of death.  I actually had trouble with the older website when I first went to their webpage.  I have to admit the blog about Freddy the Bear is a riot and good for a laugh

I returned the next day, Wednesday and was early enough that I grabbed a book from the stacks in the Reference area shown to me the day before.  In the picture below they are the first two sections of the first bookcase.  There were some cemetery books, histories and more.

The Reference Section of the Cornwall Library, some possible genealogical titles

The book I removed was: “Bowering’s Guide to Eastern Ontario, A Cultural and Historical Companion.”  Whoa! This is a tour book and historical guide.  I made myself comfortable in some cushy chairs right in front of the Cornwall Room doors and began to review it.

The contents are:  The Perch Route, The Fur Trade Route, Glengarry Higlands Roads, Touring Cornwall, The Loyalist Front Route, The Lost Villages Adventure, the Apple-Cheddar Route, Armchair Traveling, Local Historical and Heritage Groups, Travel and Tourist Information Centers and an Index of Place Names.  By Quarry Press and published in 1992.  Certainly a lot closer to the present time than the “Up and Down the Glens” by Dorothy Dumbrille done in 1954.  I enjoyed her book and have a copy which I found at the Family History Library in Salt Lake City.  I was overjoyed with this find and am in the process of ordering a copy to review in depth.  Too bad I didn’t have it before I visited Glengarry.

The Cornwall Room, Cornwall Public Library

The Cornwall Room is at the front of the library in the corner.  You enter the library go up to the Reference desk turn left and head to the windows and you will find the Cornwall Room on the right in the corner.

Much to my relief the volunteer arrived at exactly 2 pm and opened the doors.  I waited a few minutes to give her some time to settled in.  She was very nice and friendly.  I gave her a copy of my McDonald booklet to be added to the collection.

Apparently you can enter the room, settle in at a table and pull books off the stacks and not have to wait for the attendant.  This I did happily.  The volunteer really should reshelve the books because one cemetery book was mislocated and it took her awhile to find it.

She gave me a brochure: “Genealogy and Local History Material available at The Cornwall Public Library.  This brochure is a little out of date but it does have good information.

The brochure describes the collection in this manner:

  • CPL Computer Catalogue – all holdings are listed.
  • Cornwall Room:  has books, photographs, papers of a local or regional content and that require special protection. Access is restricted and requires the presences of an informed attendant during limited hours.
  • General Reference Materials are located in the Reference Collection area of the library and are open to use during library hours.
  • Microfilm and fiche readers and printers are availabe and it is best to make an appointment to use.  The limit is three hours per day per patron.

  • Census records from 1851 to 1901 for Stormont, Dundas and Glengary.
  • Paris registers from the S.D.&G region with differing dates.
  • Newspapers – Standard-Freeholder from 1883 to present and some of the Cornwall Observer and Reporter for dates about 1876.

  • Land Records from the Ontario Archives by family name and location of property dating from the mid 1700’s to the late 1800’s.

  • Numerous holdings of compiled genealogies
  • Historical writings for S.D. & G.
  • City statistics, documents etc. for municipal departments
  • Histories of local businesses, churches and organizations
  • City directories, telephone books and voter’s lists.

Vertical Files:

  • Newspaper clippings about Cornwall and other areas of an historical nature.

Cemetery Listings/Obituaries

  • Recorded transcriptions of cemeteries in S.D. & G.
  • Copies of Obituary notices from local newspapers various dates

Local History Name Index

  • A partially completed indexing of un-indexed holdings in their collection.  Specifically related to the Local History and Cornwall Room Collections.  Listings are by family name with call number, page and book.

Example from one of my search:

The Macdonell family in Canada – author Morice, A.G., Location: Cornwall Room, Publisher: Canadian Historical Review, Pub. Date 1929, Call Number LHCR929.2 MOR.

Then a list of names with pages:  G.M. Adam 18, Donald Aenas 27, etc.

Historical Maps

  • Several maps from the area from the late 1700’s into the late 1800’s.  Many show land owners and or occupants.

As you can see it is not real detailed yet it is a start.  The Stormont GenWeb site has this to say about the holdings at the Cornwall Public Library:  Very close to the same information.

So this means a thorough search of the CPU’s online catalogue on the subjects of your interest and with attention to the location of the item in the library.  This way you know what you can access at regular library hours and what you will have to plan to review when the Cornwall Room is open.

I live in the Pacific Northwest of the USA so calling International long distance is something I shy away from.  I would probably default to their email:  write in the subject line:  Inquiry from CPL website.  You might have to try several times to get a response.  They never answered my inquiry.

I have not given specific source references, like books and cemetery compilations because  that could get really complicated.  There are many for Glengarry as well as Stormont and Dundas, not to mention Prescott and Russell.

You can start with these two website to get an idea of what is published and then study library and archive websites to see what they hold:

The City of Cornwall website is amazing:

While I was studying the Cornwall Room collection a lady entered who seemed very knowledgeable about the area.  She and the volunteer seems to know each other and were discussing a cemetery reading project.  It sounded wonderful what was happening in identifying graves at a local church.  I was to learn that she was from the Saint Laurent Genealogical Society (it really should be written in French) located in Cornwall.  I had visited this society several days before and will write about them in the next post.

This conversation between the two ladies tells me that a big missing part of my visit to Glengarry is the personal connections with the people who know the history and genealogy of the area.  There is hope, for I did meet some really nice, helpful people.  I just needed more time.

About BJ MacDonald

Interested in travel, really into genealogy and researching my family history, classic novels and movies, fantasy and science fiction, photography, history and more... Here is a tip. Make sure you are commenting on the blog you were visiting and the post you were interested in. My blogs are listed by hovering over my pictures and clicking. Clicking one of them will take you back to the correct blog. You can try me here:
This entry was posted in CANADA, Cornwall, Cornwall Public Library & Their Cornwall Room, FAMILY & SURNAMES, Genealogical Research Tips, Ontario, United Counties of Stormont Dundas & Glengarry and tagged , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


text:
Unexpected list non-fusion

wren ng thornton wren at freegeek.org
Sun Jan 15 04:48:56 CET 2012

On 12/12/11 3:37 PM, wren ng thornton wrote:
> I've noticed that take and filter are good producers (and consumers) for
> list fusion, but takeWhile, drop, and dropWhile are not. Is there any
> reason for this discrepancy?
> If not, would I need to go through the libraries@ process for fixing it,
> or should I just submit a patch?

In working on a patch to fix this I've come upon a question. The fusion
rules for take seem a bit odd in that they translate the take into a
foldr which produces (Int# -> b), instead of passing the Int# in
directly and using foldr to produce the b.

Does anyone know why?

Live well,

More information about the Glasgow-haskell-users mailing list


text:
[Haskell-cafe] Unable to get parallelism using `par`

Daniel Fischer daniel.is.fischer at googlemail.com
Thu Feb 17 17:32:43 CET 2011

On Thursday 17 February 2011 17:02:55, C K Kashyap wrote:
> Hi,
> I tried the first example from "A tutorial on Parallel and Concurrent
> programming in Haskell" but I cant seem to get sparks to get converted
> to OS threads.
> Below is the program I am using.
> I did ghc --make -threaded program.hs
> then
> ./program +RTS -N2
> I don't see any speed gain compared to N1.
> Am I missing something?

Hmm, using parSumFibEuler instead of sumFibEuler, I get > 100% CPU usage
(close to 200% if I adjust parameters so both computations take
approximately the same time).
Works for me, then.

More information about the Haskell-Cafe mailing list


text:
On ‘Smash’, By Way of a Preamble … Part One

I think Bob Fosse started it all when he cut the book numbers from the movie version of Cabaret.

Cabaret the stage show has, of course, book numbers – those non-diegetic numbers, the ones that spring out of nowhere – the kind chiefly responsible for audience members who groan, “Oh, no, it’s a musical.” In Cabaret‘s stage version, they’re Why Should I Wake Up, Perfectly Marvellous, What Would You Do?, and so on – all cut from the film.

Non-book numbers, diegetic songs, or (useful term, this) prop songs, are much easier for those groaning audience members to handle. After all, there’s the band, and that girl is really singing, for real. The onscreen audience hears her just as you, the viewer, do. And the dialogue usually has subtle set-up lines like:

Perky Guy: Hey, remember that number we used to do in the old days?

Perky Girl: Oh, that old thing? Nobody wants to hear that

Assembled Throng: Yes we do, go on, oh please etc.

Once the song’s real nature has been established, audiences are usually prepared to forgive all sorts of unreal things: where did those strings come from? How does the band know the chords? Anyone who worries about this sort of thing too much shouldn’t be watching musicals, just as pedants about the laws of physics should avoid action flicks.

Jerome Robbins, after seeing a final rehearsal of Cabaret onstage, apparently suggested that all the numbers outside the Kit-Kat club be removed. Fosse, smart man, did almost exactly that for the film, and the new songs written for the film (Money, Maybe This Time) were prop songs too. The only number outside the Kit-Kat club is Tomorrow Belongs to Me, which was always a prop song.

Three years after the film of Cabaret, the stage version of Chicago (Kander, Ebb and Fosse again) was originally presented as a vaudeville, complete with A Master of Ceremonies to introduce each act. When Rob Marshall staged the movie version as Roxie Hart’s fantasy, he sidestepped the groan-problem with the original show’s book-numbers-done-as-vaudeville-turns by making them all prop songs, complete with proscenium arches and lighting changes, all taking place inside Roxie’s head. How does everyone instantly know their lyrics and dance moves? Because Roxie is imagining this as a song, and Roxie is cuckoo as a Swiss clock, that’s how.

So far so good, except for one thing which hit me at the start of the year, while I was watching the first episode of Smash:

The greatest numbers in the history of musical theatre are non-diegetic.

or, put another way:

Great musical theatre characters are not made with a prop song.

I can think of only two exceptions, and they are Sally Bowles and Velma Kelly, from – natch – Cabaret and Chicago.

Allow me to demonstrate, with ten great (as in hugely successful) musical theatre characters, in no particular order, and the songs that make them great. Often, these are the songs that introduce them to the audience:

Fantine (Les Miserables) – I Dreamed a Dream

Prof Harold Hill (The Music Man) – Ya Got Trouble

Maria (The Sound of Music) – The Sound of Music

Erik, the Phantom (The Phantom of the Opera) – The Phantom of the Opera

Mamma Rose (Gypsy) – Some People

Elphaba (Wicked) – The Wizard and I

Judas Iscariot (Jesus Christ Superstar) – Heaven on Their Minds

Mrs Lovett (Sweeney Todd) – The Worst Pies in London

Dolly Levi (Hello, Dolly!) – I Put My Hand In

Tevye (Fiddler on the Roof) – Tradition, or If I Were a Rich Man

Not one of these is a prop song. But then again, not one of these characters is a performer. What about characters who are singers?

Miss Adelaide (Guys and Dolls) – her first song is a prop song (Pet Me Poppa or Take Back Your Mink, depending on which version you’re watching – [EDIT: please see gentlemanly correction from Richard Biever below]), but it’s Adelaide’s Lament that establishes her character. A great character, too.

Christine Daaé (The Phantom of the Opera) – her first song is Think of Me, a prop song, followed by Angel of Music, which establishes her character. Such as it is.

Fanny Brice (Funny Girl) – I’m the Greatest Star, which is not a prop song.

Nancy (Oliver!) – Nancy is given to performing the odd prop song in a pub (Oom Pah Pah), but she is introduced with It’s a Fine Life, which is not a prop song (in the stage show – it became one in the film).

Any male singers in musicals? Not many. An awful lot of actors in musicals, and plenty of writers and hoofers. Joey Evans, from Pal Joey, is a nightclub singer, and he is introduced with a prop song, You Mustn’t Kick It Around (“if my heart gets in your hair” writes Larry Hart, cruelly sticking it to lesser lyricists), but Joey’s character is established with a book number, I Could Write a Book. Hey, a number about books which is a book number!

Where am I headed with all this? Well, I contend that the musicals, historically, do not establish great characters with prop songs. And among the many (many) problems of Smash, about to begin its second season, this is the biggest.

(Musicals also, historically, do not farewell great characters with eleven o’clock numbers that are prop songs. Which is the subject of the next post.)

5 thoughts on “On ‘Smash’, By Way of a Preamble … Part One

  1. Peter- fantastic post. Thank you. One small correction: Adelaide’s first prop song in the stage version of Guys and Dolls is “A Bushel and a Peck”. But I’d argue it’s more than a prop sing- it helps establish her feelings about Nathan and as a hopeless romantic.

    • That’s hilarious, Richard, because my first thought was “But surely I wrote ‘A Bushel and a – OH MY STARS, I WROTE TAKE BACK YOUR MINK, THAT’S IN ACT TWO’.”

      I thank those same stars that you are a knowledgeable and generous lover of musicals, and not the other, unkinder kind.

      You’re right, of course, that Adelaide usually throws her bushel and a peck’s worth of love in Nathan’s direction, and that she’s a hopeless romantic, but there’s one crucial thing her first number doesn’t do, and I’ll let the 11 year-old me (a sensitive and intuitive critic), watching the show for the first time, explain:

      11 year-old me, after “A Bushel and a Peck”: Oh, she seems like a nice dumb blonde.
      11 year-old me, after “Adelaide’s Lament”: Oh, wait, she’s not dumb at all.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


text:
Bill H.2901 188th (2013 - 2014)

An Act designating Inflammatory Breast Cancer Awareness Day

By Mr. Walsh of Boston, a petition (accompanied by bill, House, No. 2901) of Martin J. Walsh and others for the issuance of an annual proclamation by the Governor designating October 18 as inflammatory breast cancer awareness day. State Administration and Regulatory Oversight.

Martin J. Walsh

Status: Referred to House Committee on Bills in the Third Reading
Download text:

Download PDF

The information contained in this website is for general information purposes only. The General Court provides this information as a public service and while we endeavor to keep the data accurate and current to the best of our ability, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Unsupported Bill Output Format
  1. The document text is in an unsupported format to view in a browser.
  2. Please use the "Download PDF" link if you wish to View/Print this document.
  3. Download PDF


text:
Bill S.565 188th (2013 - 2014)

An Act to address inequities in MassHealth readmission penalties

By Ms. Spilka, a petition (accompanied by bill, Senate, No. 565) of Karen E. Spilka and Michael R. Knapik for legislation to prevent inequities in MassHealth readmission penalties. Health Care Financing.

Karen E. Spilka

Download text:

Download PDF

The information contained in this website is for general information purposes only. The General Court provides this information as a public service and while we endeavor to keep the data accurate and current to the best of our ability, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Unsupported Bill Output Format
  1. The document text is in an unsupported format to view in a browser.
  2. Please use the "Download PDF" link if you wish to View/Print this document.
  3. Download PDF


text:
Bill H.2515 188th (2013 - 2014)

An Act relative to Brownfields tax credits

By Representative Cabral of New Bedford and Senator Finegold, a joint petition (accompanied by bill, House, No. 2515) of Antonio F. D. Cabral and others relative to extending the time for Brownfield's tax credit environmental response actions. Revenue.

Antonio F. D. Cabral
Barry R. Finegold

Status: Referred to House Committee on Ways and Means
Download text:

Download PDF

The information contained in this website is for general information purposes only. The General Court provides this information as a public service and while we endeavor to keep the data accurate and current to the best of our ability, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Unsupported Bill Output Format
  1. The document text is in an unsupported format to view in a browser.
  2. Please use the "Download PDF" link if you wish to View/Print this document.
  3. Download PDF