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Digital applications for the GLAM sector

Creating a digital applications for the GLAM sector is often viewed as expensive, difficult, and fraught with challenges. Many cultural heritage organisations lack the resources required to undertake such projects but it is not as difficult, or expensive, as generally believed. Over three separate posts I will discuss the development of 3D interactive and digital applications in the context of the cultural heritage sector.

The posts will cover the following:

  1. Part 1 – Establishing the project
  2. Part 2 – Content creation (Using your material to create new content)
  3. Part 3 – Publishing your digital projects

These posts are based on our own project experiences. They are an extension of two articles developed by Ortelia and our partners Mazedia for Museums and Galleries New South Wales in early 2019. The articles are: Design Approaches to Digital Projects – A beginners Guide and Digital Engagement: Connecting with your audience. In later posts I will be discussing why you may want to consider digital applications such as virtual exhibitions, mobile apps etc. as part of your overall engagement strategy.

Part 1 – Establishing the Project

Arguably the most important, and at times, most difficult part of any digital application project is defining it. A well thought out project will generally ensure smooth development and delivery. A poorly though out project will almost certainly result in cost over-run and undesirable outcomes. Structured and clearly defined projects allow you to work with developers that are not physically located in your area. It is our experience that geographical location is no barrier to successful delivery of a project. Based in Australia, we regularly undertake large digital projects in other countries. I will be discussing the following areas in this post with a specific reference to the GLAM sector.

  • The Brief
  • Finding the Right Developer
  • Formalising your Project
  • Organising your content

The Brief

The brief lays the foundations of the project.

The brief lays the foundations of the digital application allowing you to explore and visualise outcomes. It should be short and to the point. Lay out your reasons for the project and how you want users to engage with your content. Reasons should include flow-on effects such as raising awareness of your organisation. Your needs may be to simply recreate a digital record of an object or a highly interactive deep-dive into the organisation’s content. Address what delivery mediums you want exploit. Is this a mobile application or a desktop application and why? The brief should describe the content. This provides non-GLAM developers with an understanding of its importance to you and your audiences. Your content and its associated information will ultimately guide what approach (and therefore cost) the project will take. For more information on putting together a brief refer to Digital Engagement: Connecting with your audience.

Finding the Right Developer

Concider engaging a developer or development team to realize your digital project.

If you are an organisation with limited internal resources for developing digital applications you should consider engaging an external development team. Selecting the right developers for your project is as important as the project itself! It applies equally to those who are new to the medium and experienced hands. It also applies to organisations that have internal resources which may not be adequate for the proposed project. The right developer can mean the difference between success or failure of a project.

Keep in mind that, generally, there are very few companies or developers that specialise in the GLAM sector. You will generally be choosing from a pool of developers that work across a broad range of industries.

Pointers for choosing the right fit for your project

  • Look at work done by prospective candidates – This may not be related to the GLAM sector, but you should be able to see possibilities in your own area. Most developers/companies will have a portfolio.
  • Make contact with prospective companies/developers and give them your brief. Provide relevant background information about your organisation (including relevant policies) to help the developer better interpret the brief.
  • Ask them to evaluate the brief and come back to you with possible ideas, criticisms and alternatives. This is a good indicator of how willing they are to explore your project. A serious developer with little GLAM experience will do the research and see what else is being done and where. A lack of constructive feedback and new ideas will likely indicate a poor fit for your project. A developer should be able to point out any issues in your brief and suggest better options.

The GLAM sector is very specific and developers new to the industry undergo a steep learning curve to understand your content, context and audiences. A willingness to do so is a good sign of future collaboration.

  • Ask for references from past clients possible. If a developer cannot, or will not, provide references you should be wary. A satisfied client will generally have no problem providing a written or verbal reference. In particular focus on how well the developer or team engages clients with limited technical knowledge.
  • Have an initial meeting with prospective developers. In this meeting you are not only looking to explore ideas, costs etc. but also to see how engaged they are with your content and the possibilities. The developer should be focused on the content, the project and the intended audience.

Note – If you have reservations with regards the process or outcomes with a particular developer you should strongly consider moving on!

Formalising your Project

Formalise the project with a legally binding document.

Having settled on a development team that you feel you can build a beautiful relationship with it is time to formalise the project. At this stage you should have a clear understanding of what is going to be developed. Your discussions with the developer should have led to a proposal that clearly lays out the solutions you collectively arrived at. The proposal should include:

  • Description of the services provided
  • Schedules (milestones and deliverable’s)
  • Responsibilities of all parties
  • Support – what level servicing/troubleshooting assistance and for how long?
  • Any agreed additional services such as mobile app analytics, training etc.
  • Agreed fees for out-of-scope additions
  • A quotation with cost breakdowns including annual maintenance fees (if any).
  • Agreements as to how the developer can use your project content for advertising.
If you are satisfied with the proposal and supplied quotation formalise the project with legally binding contracts. At a minimum, a Heads of Terms should be drawn up and signed by both parties. The document must clearly lay out deliverable’s, the responsibilities of the parties, the payment schedule and the timelines including milestones.

Points for formalising your project

  • Protect your Intellectual Property – Always specify in your contract that all content provided and any new material that is created as a result of your content remains your Intellectual Property. If you don’t there is a possibility that the ownership of the new content may be in doubt.
  • Insist on regular updates – Regular communication is essential for you to maintain overall control of your project. Create a schedule of meetings and reporting milestones.
  • Insist on regular testing cycles – It is much better to build in smaller chunks and test rather than to build everything and then test. Your project will develop quicker and with less errors.
  • Be the tester – Any decent developer or team will conduct in-house testing but you should be actively involved in this process. Insist on development updates that you and your team can test. You will learn more about your app by doing so.
  • Stick to delivery and milestone dates – Be sure that you deliver content on time and in the agreed format. Doing so shows the developer that you are serious about the timelines and the project itself.

Organising your Content

Collate your content in a way that supports project development.

Having set the project in motion it is time to collate your content in a way that supports project development. For example, if the primary content will be images supported by text and audio, a good idea would be to create a spreadsheet of the images and link the relevant additional information to each image. This will make it easier to find things at the implementation stage and generally help the development along.  It may  become the key file that automatically links everything in the app itself!

Note: It is imperative that your content is organised in such a way that it facilitates the development cycle.

Prepare your content – Agree upon data formats with the developer. This will include file formats and other properties such as appropriately sized images, video etc etc. If you are creating a mobile application that serves images and associated content you will not require high resolution images. You will want to use lower resolution images that do not require excessive bandwidth. Additionally, the amount of text that is served on a mobile phone screen may be less than that of a desktop application. All this information must to be organised in such a manner that both the developers and you can keep track of the content.

Staged delivery of content in line with development – Depending on the type of content and the development steps you may need to deliver content in stages. If you are developing an application that has numerous distinct sections it is a good idea to deliver the content on a section by section basis. This gives you and the developer time to identify any issues in the delivery process or the supplied formats. This also assists in refining the later stages of content delivery and production. Stepped deliveries reduce the strain on resources internally by allowing discrete content preparation stages.

Note: Our experience has been that when developing digital applications or projects the use of spreadsheets for organising content is invaluable. It greatly assists the development process and provides a common interface point between the developer and the client. Spreadsheets are powerful tools that are easy to use and ubiquitous.

That concludes this post. In my next post I will talk about Creating 3D models and environments using client data. In particular, I will walk through the process, talk about the issues, the do’s and don’t’s and how to reduce costs in the content creation process.

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Album Review: Kill the Lights by Tony Molina

Album: Kill the Lights
Artist: Tony Molina
Release Date: July 27, 2018

The They Might Be Giants’ album Apollo 18 features a suite of songs called “Fingertips,”  each song only a few seconds long and in a variety of musical styles.  This Tony Molina album reminds me of “Fingertips” as each of the ten songs on the album is around a minute long.  Unlike “Fingertips,” which was essentially a gag for people who listened to their CDs on shuffle and whose lyrics were essentially one phrase (sometimes repeated), the songs on Kill the Lights feature full lyrics.  Sometimes the songs even have guitar and piano solos.  It makes you wonder why so many pop songs are 3 1/2 minutes or longer when one can get to the essence of a song in so much less time. The two-minute long “Jasper’s Theme” even sounds like indulgent 70s prog rock.  This is a delightful collection of jangly power-pop that one can listen to in a short walk.

Rating: ****

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Easy Lemon Cream Pie

Sometimes when I have things on my grocery list, like a few lemons for example,  I find myself at Costco buying 57 lemons simply because it’s a really great deal on 57 lemons and it saves me a trip to the grocery store for my 3 lemons.  Then without fail I find myself at home frantically thinking of things to make before my 57 lemons (or limes, or that industrial sized bag of broccoli- seriously I have never once in my life finished one of those broccoli bags) goes bad.  Hence here we are at lemon pie.

Lemon Topped Cream Pie
This recipe is based off of our super popular Banana Cream Pie (which is a very old post with very old photos, but awesomely delicious.)   I was craving some sort of lemon cream pie but didn’t have the time nor energy to make a traditional egg-based custard.  My mind immediately went to our beloved banana cream pie and I wondered if the same recipe could be tweaked for lemon.  Sure enough, it was a home run.  (Insert fist-pump, here.)

You only need a few ingredients here.  I started with a basic graham cracker crust.

Grahm Cracker Crust

I know at least one person will ask about that pie plate, so here’s a link!  Kate shared it once upon a time and I promptly bought one for myself.  It comes in a million colors and is only about $18 bucks.  Win.

You can do a baked or unbaked crust for this pie.  I baked mine, which makes it a little crispier, but I really love soft graham cracker crusts as well.

The ingredient list couldn’t be more simple.  We’re using a boxed pudding mix, but no worries, we’re not going to just make lemon flavored pudding.  You’ll be using cream, sweetened condensed milk, and fresh lemons for amazing flavor.  The pudding adds a beautiful creaminess (without eggs) and provides stability.   Don’t use lemon pudding, because we don’t want that artificial flavor in there, just go for the vanilla and we’ll get all of the lemon flavor from actual lemons.

Lemon Cream Pie Ingredients

Use electric beaters to mix up the pudding, lemon juice, sweetened condensed milk, and a little regular milk as well.  I also include some of the zest.  Then you’ll fold in whipped cream.  Don’t stir, fold fold fold.

Lemon Cream Filling

Spread that mixture into your pie crust.  Now you might notice that this same mixture in the Banana recipe makes 2 pies, however in that version, you’ve got a bunch of space taken up by the bananas.  I’ve found if you do 2 pies here, they’re pretty shallow, so I prefer to make just one tall, full pie.  You’ll have more than enough filling than you need, so it’s the perfect amount to stow away a little bowl for yourself to eat while hiding in the closet.  Or wherever.

Filling Pie Crust

Spread out the mixture evenly and refrigerate the pie.  It’s important it has plenty of time to chill (like 4-6 hours at least) so it firms up enough to slice.

Before you serve it, top it with whipped cream (again, you’ll have a very generous amount of whipped cream, so just use some for that closet binging sesh we discussed earlier) and if you want, those candied lemon slices I showed you how to make a few weeks ago.

Lemon Pie Our Best Bites

Lemon Topped Cream Pie

This pie is super sweet, yet super tart, so a little goes a long way!  It would feed 8 people minimum, and really more like 10-12 because you can get away with smaller slices.

Lemon Pie with missing slice

It would be perfectly beautiful on a Mother’s Day table if you ask me.

Oh, and can we just talk about that plate for a quick minute?  It was one of my most favorite plates (I have hundreds, for food styling) and I totally dropped it after this shoot and broke it and my heart crumbled into a million pieces so I ate the whole pie to cope.  Seriously though.  It was from Anthropologie, does anyone have them and know what the name of the pattern is so I can see if I can find them anywhere?  Anyone know where I can find them?  I would buy a whole set if I could find them because I love them so much.  Help a girl out!

Lemon Cream Pie from Our Best Bites

Our Best Bites Cook Book Ad

  1. So I’m in CA, so your timed posts pop up RIGHT as I’m supposed to be going to bed, but I hate the little red number alert on my feedly button when I’m closing everything down at night, so I read your post maybe 30 seconds after it’s posted… and got to the end, and immediately scrolled to the (duh, empty) comments section hoping someone had given you the answer to your plate issue. And then I laughed at myself because… it’s been literally 2 minutes MAYBE since you posted at this point, so I’m commenting to tell you that I really hope somebody helps a sista out. And also a bit because I already belong in bed, so everything’s a little funnier than it should be 😉 Like me thinking there would be hundreds of comments already. (I’m sure there will be tomorrow and SOMEONE out there can help a sista out! Good luck!)

      1. I know, right! 🙁 I’ve never used this website before but, it may be worth a shot.
        I did a quick search for the pattern and I didn’t see it pop up. But, maybe you can email them and ask if they’ll look for it. They say they are constantly adding patterns. They get their stock from estate sales and auctions, in addition to dept. stores, etc. And they have carried a large number of Anthropologie plates before, it looks like. Good luck!

        1. Also, I forgot to tell you! Did you know you can follow a search on Ebay?! Go to the homepage and type in Anthropologie Flights and Fancy. Then click search. Mine says 0 results. Right next to that you click on FOLLOW SEARCH. It will send you emails, etc. (how ever you have it set up) ANYTIME someone posts this item in the future. In MY EBAY you just go to searches you’re following to see them, edit them, etc. How cool is it to go about your busy life and have Ebay do the work for you?!

  2. Yum! I have been waiting for this post since you did the candied lemon slices. As for the Costco size bag of broccoli, have you tried broccoli pesto? We like it. Also, I put broccoli in smoothies. I know that sounds weird, and if you ever meet anyone that says, ” it’s so good, you can’t even taste it”, they are lying! You can absolutely taste it and it is not so delicious but it is tolerable. I started with just 1 piece of broccoli until I didn’t mind it and have slowly been increasing it, I’m up to about 6 pieces per smoothie and I don’t love it, but I don’t mind it either and it is worth it to me to get in the extra veggies.

  3. I live in AZ where everybody and their dog has citrus trees and is happy to share their bounty. I juice up TONS of lemons during citrus season, then freeze them in 1-cup quantities in Ziploc bags so I can use them all year long. The only time I buy lemons is when I need zest in the off-season. This looks yummy!

    1. I’m pretty sure you can freeze the zest too 😉 in case you don’t want to buy that 1 lemon randomly in the off season 😛

  4. Thanks for the recipe! This will be my mother’s day treat to myself!
    Seems those plates are illusive! I know these won’t replace your baby, Clinton Kelly’s line at Macy’s has a similar look http://m.macys.com/shop/product/clinton-kelly-effortless-table-set-of-six-different-dessert-plates?ID=1539212&CategoryID=53629

    And you might want to check out these aqua beauties, if you don’t already have a set http://m.macys.com/shop/product/lenox-dinnerware-floral-fusion-aqua-4-piece-place-setting?ID=528090&choiceId=cidK30011-279d4bc5-047c-4a60-8d1e-006ad86ad5db%2540H26%2540Enjoy%20extra%2025%25%20or%2010%25%20off%20during%20Macy%27s%20Friends%20%2526%20Family!%252453629%2524528090

  5. Looks great…and wanted to say that I’ve been making broccoli salad (w/o bacon but with a little sharp cheddar) with the end of that never-ending-broccoli bag. Maybe that sounds good to you?

  6. Looks and sounds yummy! One question, in your directions you state to use a ‘standard’ pie plate, which is usually a 9″ regular, but the link you gave for the one you used is for a 10.25″ deep dish….which one should I use?

  7. Hi!
    Pie looks great!
    Next time you have leftover broccoli put it in a zip lock bag, take all the air out and stick it onto your freezer until you need some again. It won’t be the same as fresh but for cooking it should be perfect!! And none of it will ever be wasted again!
    Good luck!!

  8. I’m from a rural area on the coast of North Carolina, and this is something very similar to what we call “milk pies.” What makes our version great is a Ritz cracker crust. The salty and sweet is AMAZING.

  9. You don’t use the whole bag?!? We go through about two a week! (when I’m cooking, not slacking) One of my family’s fav side dishes is Giada’s broccoli farfalle. I use half the bag there, and I can fill a half sheet pan with broccoli to roast and it will end up empty. My family loves it!

  10. My husband and I can smash half the bag of broccoli in one sitting! lol! There is a recipe on the bag for spicy asin broccoli, so good!

  11. Made this last night and it was very tasty. Served fresh blueberries on top to pretty it up. I’ve made a pie like this with limes so we knew this one would not disappoint. Very easy! Thanks.

  12. Eat your veggies! Seriously, we can easily eat two bags of Costco broccoli per week! Pie looks yum-o-licious, You gave me inspiration to create a sugar-free version.

  13. Just made this last night to have as an “after Fast Sunday” treat. My husband and four boys inhaled it!! They went on and on about it and made up funny little “testimonials” about how amazing the pie was! Family of 6 finished the pie in 10 minutes, it is to die for!

  14. Okay, I saw this post right after it was posted and I finally had a chance to make it yesterday. It was so good! It’s so light and fluff. I like the the fact that it’s lemony but not tart. Not to mention, I just had to go on to Amazon and order the pie dish. Seriously, Amazon should pay you royalties!

  15. When we make the recipe called Crack Broccoli, I can never make enough before it’s gobbled up by all of us just standing around the pan on the stovetop. It doesn’t even make it to the table, it’s so good!

  16. Perfect. Perfect crust, perfect creamy texture, perfect candied lemons. Thanks for creating another wonderful recipe that my whole family enjoyed!

  17. Just made this for dessert tonight, I can’t wait to try it! Just a note: the recipe indicates 2c whipped cream as an ingredient in the topping. In the directions it says to use 1c for the pie and 1c for the topping (which is what I did). I had a moment of panic, though, when I assembled the topping ingredients according to the list and saw 2c of whipping cream when I only had 1c left…does that make any sense? The list should agree with the written directions. Thanks for another awesome recipe!!!!!

  18. hi! made this and it tasted great, but for some reason, it didn’t set up firm at all like yours, any ideas?

    1. Hey Sam, did you use instant pudding? Another factor could be not beating the cream stiff enough, or stirring instead of folding. Either way, I’m sorry that happened. Hopefully it still tasted dreamy!

  19. I can testify that this is good even when your husband buys the cook and serve version of jello instead of instant. The texture is slightly grainy, but still fine in pie form.

  20. After making a double batch of the pie, I made the candied lemons for garnish. I used one lemon per batch of simple syrup and hated to throw it out. I strained the simple syrup with lemon flavor into a gallon size pitcher, added one cup of lemon juice, 2 cups of watermelon juice and filled with water. This made a deliciously sweet and tart watermelon lemonade.

  21. Hi!
    Do you think this would freeze ok? Including the whipped topping.. I need to pre-make as much as possible for company coming.

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WAW Online Bridal Fair 2

Just like last year, Weddings At Work (W@W), the biggest community for Filipino couples intending to get married has now launched it’s second online bridal fair with a great list of reputable and known wedding suppliers in the country. Reservations can easily be done by directly contacting the desired supplier through email/mobile/Viber/skype/FB and quoting that they have seen their packages through the online fair.

So what are you waiting for? Better go and click the link HERE so you won’t miss the best deals in town! Be sure to drop by our awesome supplier’s links — Vidlens and Imbitado Events. Happy preps!

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Women’s Retreats

Because of the limited space available and the large number of people who wish to make certain retreats, we must request the following NON-REFUNDABLE deposits which are a part of your donation:

Women’s Retreats Deposit $50

Unless we receive a deposit along with a reservation form, we cannot guarantee a room.

Women’s Retreats

As a general guideline, our suggested offering for the retreats are as follows:

Three day weekend $310
Two day weekend $260
Two day mid-week $260

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PlayBlink of an eye

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lots of vibe,very intricate
Uploaded: May 8, 2008
Duration: 2m 26s

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April 30th: Club head-to-head tournament

On Sunday April 30th we will be shooting our first outdoor club tournament of 2017: a head-to-head shot over 50m, at a full-size 122cm target. Note you can participate shooting recurve, barebow or longbow (but not compound): all bow styles will compete in a single competition as per World Archery standards.

We are changing the format from our previous head-to-heads: First all participants shoot 4 ends of 6 arrows as a qualification round. Those scores are used to seed the head-to-head matches, with the two highest ranked archers starting on target 1 on the right, and the lowest ranked archers starting on the leftmost boss.

The head-to-head matches will then be shots over single sets/ends of 3 arrows. The archers with the highest score over these three arrows wins the match and moves one target to the right, the loser moves one target to the left. In case of a draw there will be additional rules. This continues for 15 matches, which makes it perfectly possible for an archer who started on the leftmost target to win enough matches to make his/her way towards target 1. You might recognise this from the Christmas bauble shoot in December.

The archers who finish on target 2 after 15 matches shoot a bronze medal match over best-of-three sets. The archers who finish on target 1 shoot the gold medal match. There are also awards for the highest finishing barebow and longbow archers.


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Blog > Fishing Jobs

Bassmaster/ B.A.S.S. Adds New Chief Revenue Officer

Bassmaster/ B.A.S.S. Adds New Chief Revenue Officer

BIRMINGHAM, Ala. — B.A.S.S., the world’s largest fishing organization, is pleased to announce the appointment of Tim Sullivan as Chief Revenue Officer. With a background in strategy, partnership development and advertising, Sullivan will focus on revenue generation, driving digital content strategies and growing the Bassmaster brand’s reach.

“We are happy to welcome Tim to the B.A.S.S. team,” said Bruce Akin, CEO of B.A.S.S. “For 50 years, we have been the preeminent name in sportfishing, and have a strategic vision for growing both our sport and brand, and know that Tim will play a key role in helping to accomplish this goal.”

Sullivan brings more than 15 years of experience in television, event and digital advertising to B.A.S.S., most recently as the Vice President of Sales Strategy & Development for Gray Television (previously Raycom Media). In previous roles with Time Inc., PlaceIQ and AT&T AdWorks, Sullivan cultivated strategic relationships with a variety of Fortune 500 businesses. He also served as Director of Sponsorship Sales for MLB Advanced Media, working alongside all 30 major league clubs and to create experiences for baseball fans across the country.

“We are thrilled to have Tim join the B.A.S.S. team as our Chief Revenue Officer,” said Chase Anderson, B.A.S.S. Chairman. “Tim has displayed a unique ability to grow mutually beneficial business partnerships in the constantly evolving media and sports sponsorship landscapes, and I am confident our partners will welcome Tim’s collaborative approach. The addition of Tim’s strategic insight will support our efforts to grow the Bassmaster brand and introduce more people to the excitement and joy of fishing.”

Sullivan studied both English and Marketing at the University of Vermont in Burlington, Va., where he earned his B.A.

“There’s no better honor than being awarded this special role,” Sullivan said. “B.A.S.S. is the shield and the keeper of the culture of the sport. By focusing our efforts on professional, tutorial and lifestyle — as well as conservation — we will continue to grow this fantastic brand.”

About B.A.S.S.
B.A.S.S. is the worldwide authority on bass fishing and keeper of the culture of the sport, providing cutting edge content on bass fishing whenever, wherever and however bass fishing fans want to use it. Headquartered in Birmingham, Ala., the 510,000-member organization’s fully integrated media platforms include the industry’s leading magazines (Bassmaster and B.A.S.S. Times), website (, television show (The Bassmasters on ESPN2 and The Pursuit Channel), radio show (Bassmaster Radio), social media programs and events. For more than 50 years, B.A.S.S. has been dedicated to access, conservation and youth fishing.

The Bassmaster Tournament Trail includes the most prestigious events at each level of competition, including the Bassmaster Elite Series, Bassmaster Opens Series, TNT Fireworks B.A.S.S. Nation Series, Carhartt Bassmaster College Series presented by Bass Pro Shops, Mossy Oak Fishing Bassmaster High School Series presented by Academy Sports + Outdoors, Bassmaster Team Championship and the ultimate celebration of competitive fishing, the Academy Sports + Outdoors Bassmaster Classic presented by Huk.

Media Contact: Emily Harley, B.A.S.S. Communications Manager, 205-313-0945,


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Tulle Bow Reindeer Alice Band

Pink Glitter

Be the sparkliest reindeer of them all this Christmas with this fun alice band, featuring a glittery tulle bow and super-glittery antlers set onto a spotty fabric covered band.

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Blue Racer #8 Candycar

Candylab Toys

This miniature version of Candylab Toys is the perfect addition to any toddler's collection!

Materials: Solid Beech Wood, water-based paint, and clear urethane coat. ABS plastic rims, with plastic tires. Safety tested according to US CPSIA and European, Australian, and New Zealand regulations.

Dimensions: 3.5" L x 1.6" W x 1.2" H

 For Ages 3+


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 Working With Russia | [term:name] 2007 | Oxford Business Group

Working With Russia

Economic News

22 Jul 2010
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Ukrainian Foreign Minister Arseniy Yetsenyuk proposed renewing the 1997 Big Treaty with Russia, and urged for a plan of action to improve dialogue between the two countries.

The Big Treaty refers to an agreement on friendship, cooperation and partnership signed in 1997 for a ten-year period, which came into effect in 1999.

The statement followed a meeting between Yetsenyuk and his Russian counterpart, Sergei Lavrov, at a time of political uncertainty in Ukraine, due in part to the question of Ukraine's relationship with its northern neighbour. Kiev is in the middle of a familiar stand-off between President Viktor Yuschenko, whom many consider 'pro-Western', and the parliament under Prime Minister Viktor Yanukovych, who is widely labeled 'pro-Russian.'

Bilateral relations have often been stormy in the years following the break-up of the Soviet Union. Certain political factions in Ukraine have consistently called for a deliberate weakening of ties with Russia, adopting Western-oriented policies and neo-liberal principles. For some Ukrainians, integration of their country into Western institutions such as the EU and the NATO are as important for their symbolic value as statements of independence as for their actual economic or security benefits.

Although 'pro-Russian' sentiment in Ukraine is difficult to define, ranging from those seeking a return to rule from Moscow to those who are wary of perceived Western meddling, there is a widespread resentment in Moscow of Ukrainian calls for greater independence. Russia maintains a lingering sentiment that it not only helped foster Ukraine's development by providing heavy industrial assets to Ukraine during Soviet times, but that the country continues to subsidise Ukraine with cheap energy resources.

Indeed, the question of energy is one of the most politically fraught. The relationship reached a low-ebb in January 2006, when the two neighbours were embroiled in a dispute over gas. Russia accused Ukraine of siphoning off natural gas bound for Europe, in response to Moscow's halt of deliveries to Ukraine. The cut-off stemmed from Ukraine's unwillingness to pay higher tariffs.

Many, at the time, including Yuschenko, accused Russia of using energy prices as a political tool to influence parliamentary elections in March of that year. Though direct Russian influence was not apparent in the 2006 polls, detractors argue that the gas crisis was nonetheless beneficial to pro-Russian parties from the East of Ukraine.

Another politically charged issue is the continued Russian naval presence in the port of Sevastopol in Crimea. Under the 1997 agreement, the Russia's Black Sea fleet is allowed to remain in the port until 2017. In the wake of the gas crisis, Ukraine abruptly raised the rent charged to the Russian government for usage of the port. In response, the Russian government banned the import of Ukrainian dairy and meat products, claiming food safety concerns.

Having said that, the relationship between Russia and Ukraine appears to have evolved significantly since the 2006 dispute, as evidenced by the decreased Russian 'presence' in the current stand-off.

Though some hard-line neo-imperialists in the Russian media and Russia's parliament the Duma have been vocal on behalf of the Yanukovych government, Russia's President Vladimir Putin, who was publicly supportive of Yanukovych during the 2004's 'Orange Revolution,' has maintained a low public profile this time around. Meanwhile, Lavrov recently made an appeal for calm in the current stalemate and indicated that Russia was prepared to intervene in the political crisis only if requested.

Yanukovych himself seems to have tempered his pro-Russian stance. He has discussed the possibility of a Western mediation of the crisis, or potentially an East-West mediation involving countries like Austria, Poland and Russia to help resolve the crisis.

Political turbulence aside, economic relations continue to look robust. Yetsenyuk reassured Russian investors that their investments in Ukraine were not in danger despite the ongoing stand off, and described the current situation as temporary political turbulence.

"The Ukrainian economy is open to Russian capital in whatever currency, we offer guarantees," he said.

Yetsenyuk went on to add that Ukraine was interested in a common economic space with Russia and called for wider cooperation on energy issues, which are particularly important given Ukraine's position as a transit country for Russian gas.

Russia remains Ukraine's most important trading partner. In 2005 the country absorbed 22.1% of Ukrainian exports, and supplied 35.5% of its imports.

According to Ukraine's State Statistics Committee, 42% of Ukraine's investment abroad in 2006 went to the Russian Federation, and the volume of Russian investment in Ukraine in 2006 was around $980m. According to the WTO, from 1995-2005, Ukraine was Russia's third largest destination for exports, after the EU and China, and the second largest source of imports.

Former Minister of Economy Volodymyr Makhuka told OBG that over the last year and a half, improved relations with Russia has been a "major breakthrough" in spite of confusion and misunderstandings. We have resumed effective political and economic dialogue, resolved the issue of energy supply, and are coming to an understanding on several trade disputes."

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Friday, February 17, 2017

February Message from your PAA President

My daffodils are blooming in large yellow bursts and my native manzanita in tiny pale pink drops so I know it is early Spring in my yard even in the soggy rain.  It was also Spring on Monday when the PAA board met in the home of Marilyn Anderson, our new treasurer. She hosted a lovely lunch for the board and showed us her wonderful collection of whimsical teapots.

Marilyn also works with Charter Auxiliary on their rummage sales and reminded us to save treasures or look for more at their bi-monthly sales, which are now held the first and third weekends in East Palo Alto near the IKEA. You can see their information on the Association of Auxiliaries website at
The only other current activity on the Association calendar is our very own Restaurants with Heart.  Their next dates are February 27 and 28 at Divino in Belmont, so please think of them when you want to get out for lunch or dinner. Gerry Nelson reports that she could use more sales of Beargrams so remember them for spring events, hostess gifts, and birthdays.

The PAA Board adopted a budget for 2017 showing about half the income as last year. While we look for new events, please remember to save or find things for the Summer Garden Party Auction. We would love to increase both  the attendance and the number of items offered for auction this year. We already have promises of sports tickets and original watercolors. Tickets to plays, museums or sports were very popular so if you have contact with a company or team  please ask them now for donated tickets. Waiting until summer usually means that the donations are already given out and it’s too late. Other ideas include lunches or dinners, vacation rental properties, wine, baskets for hobbyists or treasures. We will also need large baskets and small items to complete combined baskets. You can bring items to any meeting or call me for pick up.

Our General Membership meeting in March (March 21 at 1 PM in the Foundation Board Room, 3rd floor) will feature a short talk by Dr. Lisa Chamberlain on the new program, “Talk, Read, Sing” which is part of the national Too Small to Fail campaign. The purpose is to promote early brain and language development by empowering parents especially during the critical first 3 years of life. Packard will be distributing information through their Well Baby clinics primarily to low income families. Early vocabulary development has been shown to be critical to later school success.

As a former teacher and current grandmother of toddlers, this is a topic dear to my heart. I do hope we will have a good turnout to hear Dr. Chamberlain.  If you need a ride, please call me and I will try to arrange one for you. We have members driving in from all directions and while we can no longer park under the building, we can park nearby in lots for 3 hours or on the street for 2 hours. (I promise to have you out by 2:50.) Meeting at the Foundation allows us to save on rent and give more to the hospital.

Our board is still lacking a Second VP for Membership to deal with the traditional functions like Vintage Girls or the October Tea. If you would be willing to help out, please let me know. We do have Melissa to work with more recent members.

I hope to see you all in March. If you have questions please try our website which will be updated soon, or email or phone me.


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Former Packers RB Cedric Benson dies in motorcycle accident in Texas

Former NFL running back Cedric Benson, who played in five games with the Green Bay Packers during the 2012 season, died Saturday night in a motorcycle accident in Texas.

CBS News in Austin reported that a motorcycle crashed into a minivan around 10:22 p.m. Saturday night. Both occupants of the motorcycle were declared dead on the scene.

KVUE, ABC’s affiliate in Austin, confirmed Benson was one of the two people killed in the crash.

Benson was only 36 years old.

A star at the University of Texas and the fourth overall pick in the 2005 draft, Benson played eight NFL seasons, rushing 1,600 times for 6,017 yards and 32 touchdowns over 96 games. He spent three seasons with the Chicago Bears, four with the Cincinnati Bengals and one with the Packers.

In Green Bay in 2012, Benson rushed 71 times for 248 yards and one touchdown before suffering a season-ending Lisfranc injury after only five games. His one-year deal with the Packers expired following the 2012 season, and Benson didn’t play again in the NFL.

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I Survived Eat Through Austin

…and then this morning I Googled “master cleanse.”

ooooooohhhhhhhhh man, I am full of food. This year’s food-trip with Tara and Dave was shorter than the last time, but I managed to get an extraordinary amount of eating in. I started strong and ended strong, you guys. I had ice cream for dinner last night. Yes, that is bragging.

We did some antiquing (someone please send me these chairs), some drinking (heh, “some”), and some friend-gathering as we repeatedly hid from the oppressive heat. I recorded a podcast as the first female guest for a future episode of Totally Hungover, which may or may not end up being the last time they allow a female guest. There was officially too much Whataburger and not enough migas. Continue reading

fur and feet

I wore a new sweater today, and it shed everywhere I went. I first wore it a couple of days ago, and I thought the little grey hairs on everything I owned were due to Taylor hanging out around my bag, which he does sometimes. But today I wore it all day and it was clear — the sweater was leaving pieces of me everywhere. Continue reading

Crazy From the Heat

I somehow got away with spending my entire yesterday in a bikini.

I somehow got away with spending my entire past week like I was still in high school.

Monday night I went to spend time with my oldest friend. I saw clips from the movie he wrote and directed. It’s the biggest thing he’s ever done, and it’s good to see him so proud of something.

We looked at his baby pictures, watching him get older and older, going through sad phases, grumpy phases, one unfortunate tryst with a mullet.

I turned the page and smiled.

That’s the boy,” I said.

“Yeah, look how young I am.”

“I can’t believe we have known each other that long.”

“Look how good I look in this picture.”

“I know. That’s why I was a moron for you.” Continue reading

Scenes from my birthday party

I wish I was watching all of my 21 Jump Street DVD episodes with Sars. Best moment of the pilot: when Johnny Depp gets really sad because he can’t stop thinking about his father, we watch him from outside his apartment window as he stares at a photograph of his father while soulfully playing the saxophone.

Oh, Jump Street. Loved you then, love you now. Can’t wait to get to the Brad Pitt episode. Continue reading

sing out loud

Overheard this weekend as I walked back to my table after finishing a heartfelt rendition of “A Natural Woman”:

Guy #1
That’s hot.

Guy #2
That’s Hot?

I was talking about this with Dan last night, how I always enter the Karaoke joint thinking, “Tonight I’ll just play it cool. Sit back. Enjoy the show. There’s no need to act like a moron in front of all these people.” And then half an hour later I’m rolling on the floor, possibly touching my crotch.

“Oh, I know,” Dan said. “It’s how we met.”

This weekend I was going to “play it cool” and ended up onstage no less than six times. I touched strangers. A group of hipsters in 80’s gear danced in front of us so we couldn’t see the stage. I stole their hats and gave them to other people. And they let me. The last time I was at this particular establishment, the girl who couldn’t stop dancing like she was both Romy and Michele became the centerpiece of my rendition of Pearl Jam’s “Black.” I crawled between her legs and we got to at least first base.

A) Why do I do this?
B) Why do people continue to let me? Continue reading


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I have the decorating bug all the time! I am constantly looking for an excuse to update my home, whether it be the change of season, the holidays…a Wednesday! Of course, redecorating can be a pricey endeavor. It can also be very time consuming and I am not a patient girl.

Lucky for me, there are actually plenty of quick, inexpensive ways to transform a room and decorative accessories are the key. They are what give a room its personality.  They add color, texture and define the style of a home. The simple act of swapping out a few key pieces, can have a dramatic impact on the look of any space.

Where can you find these fabulous new accessories? Well, I start by shopping my house, since everything is free!  Items that look stale in a living room, can bring new life to a bedroom or kitchen.  I also check my linen closet for pillows, curtains or bedding that I may be able to recycle.  If my own stash does not provide what I need, I move on to the thrift shops and the clearance aisles at my local home stores.

I used a mix of both old and bargain-priced new items, to update my master bathroom. When accented with a lacy clearance towel, a wreath from my living room and a two dollar plant from the grocery store, my bathroom becomes a country cottage retreat.

In contrast, a wooden mirror from my hall, grey towels and granite accessories add a modern edge to the plain white space.

Of course, a neutral room is easy to alter, but the same tactics work equally well in a busier space, even one that includes a floral sofa! Wooden decoys, wildlife prints and a leather lampshade provide a lodge feel to my den.

kim decor2

With the addition of a whitewashed mirror, cotton lampshade and fur throw, the room becomes decidedly more casual, feminine. Simple free swaps that changed the entire look and feel of the room and I didn’t have to paint or ditch my couch! For even more drama, I could add long curtain panels to the windows.

Other low cost alterations like adding fabric to glass cabinets, cushions to plain wooden chairs or fresh fruit and flowers can all make a huge difference in the look and feel of just about any room in your home.

kim decor5

So next time you are confronted with a room that is begging for an update, don’t reach for the paint brush or call the handyman. Take a walk around your house and start shopping. A few quick swaps may be all you need!

Kim M is a stay at home mom who is constantly redecorating her small beach cottage. She doesn’t own any power tools and cannot sew in a straight line, so don’t look too close! Kim blogs at Exquisitely Unremarkable.

Kim is also a Sverve influencer – connect with her here

All photo credit belongs to Kim M of Exquisitely Unremarkable.
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Author Archives: Marie Miguel

Bipolar Disorder Misconceptions (Therapy Discussion)

Bipolar disorder is a condition that hinders proper function due to the constant elevated moods. But it is not all there is. Since it is a common disorder, people often get misconceptions. Here are some of the things they somehow misunderstood.

Continue reading


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Canterbury Coffee

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Canterbury Coffee

Since 1981 Canterbury Coffee has been one of Canada’s best-loved coffee roasters. We know coffee from the ground up. Internationally award winners of 2 trophies and 35 medals from 2015-19 at the coveted Golden Bean North America Global Coffee Roaster Competition.  The finest hand-picked beans are selected by our certified Q-Graders, and we carefully roast single-origins and blends that satisfy every kind of taste.

We have two Safe Quality Food (SQF) certified roasteries located in Oakville Ontario and in BC.  You’ll get the best in class customer experience with our Specialty Coffee Association (SCA) approved trainer, dedicated customer service team, and expert team of technicians.

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The Missing Link In Sales Performance

by David Brock on July 20th, 2017

Every sales executive is constantly struggling to improve the performance of their organizations.  The data on percent of sales people achieving their goals, percent of companies making plan, and so forth is appalling.

Millions of person hours are spent in trying to understand how to drive sales performance.  Billions are spent on tools, training, consulting services all focused on improving the performance of sales people.

In virtually every discussion, every popular blog post, the focus of all sales performance initiatives is the sales person.  Are we getting the right people?  Are we developing the right skills? Do they have the right programs, training, tools to maximize productivity/performance?  Do we have the right incentives/compensation?  How do we get sales people to perform better?

Sales enablement professionals, sales operations, and top executives seem singularly focused on the question, “How do we raise the level of performance–the effectiveness and efficiency of each sales person on our team?”

We keep asking the same question, we keep trying different approaches, we keep spending time and money trying to fix our sales people.  We may see some results, some improvement, often difficult to sustain.

As I look at all these initiatives and efforts, there is one element that is consistently missing.  It seems obvious, it should be leaping out at us, but it’s rare that I see organizations focus on this.

It’s the front line sales manager.

The job of the front line sales manager is to maximize the performance of each person on their team.  It’s what they spend every day (or should be spending every day) doing.  Yet too often we ignore them in our performance improvement initiatives.

Sure they go to the same training their sales people go to.  Absolutely, they are using the same tools we want our sales people to use.  Yes, they are involved in the programs we want our sales people to execute.

But if they are the people responsible for maximizing the performance of each person on their team, what are we doing to help them do that?  How are we helping them learn what it means to drive performance, how they can be effective in working with their people every day?

How many sales managers even know this is their job?  The only reason they are in place is to maximize the performance of each person on their team.  The only way they achieve their numbers is through what the people on their team are doing.

The fastest path to driving consistent, sustainable sales performance is to focus on the people responsible for driving performance in their teams—the Front Line Sales Manager.

Yet, inevitably, enabling the front line sales manager is an afterthought, or we even seek to go around them–establishing coaching resources in sales enablement, or trying to relieve them of their coaching and performance management responsibilities through tools (as opposed to implementing the tools to augment their capabilities.)

If we want to drive sales performance, we need to focus on the people responsible for the performance of sales people-their managers.  We have to:

  1. That we make sure we have the right people in front line management jobs.  Sales superheroes, or managers that hide behind spreadsheets and analysis, or managers who think their time is better spent in strategy sessions and endless management meetings will not move the needle on sales performance. (They may cause a blip, but it is never sustainable.)
  2. Make sure they understand their first priority is their people and maximizing the performance of each person on their team.
  3. Make sure they are trained and equipped to do their jobs:  Making sure they know how to set performance expectations, they know how to coach and develop their people,  that they are actually prioritizing coaching in their day to day work, that they address performance issues early.  That they are recruiting and on boarding the right people.  That they are measuring the right things to help them understand where there are performance issues, but that they can’t be hiding behind the numbers and reports, but those should drive specific action and engagement with their people.  That they have some empathy for the reality of what sales people face every day, and can leverage that empathy in driving engagement, that they are truly being helpful to their people.
  4. Make sure they know their personal success is solely based on their people’s success.
  5. They are actively engaged in the design and implementation of tools, training, programs that we are rolling out to the sales people.  Implementing any new program without the active engagement of front line management in the ongoing reinforcement and coaching will not lead to sustained performance improvement.
  6. Senior managers–the managers of FLSMs need to actively be coaching and developing their FLSMs.

Since so many of our performance improvement strategies simply aren’t working or sustainable, perhaps there’s an argument for changing where we make our investments.  Perhaps we ought to be investing disproportionately in the people directly responsible for day to day sales performance, the Front Line Sales Manager.

 Book CoverFor a free peek at Sales Manager Survival Guide, click the picture or link.  You’ll get the Table of Contents, Foreword, and 2 free Chapters.  Free Sample

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  1. At the risk of sounding sycophantic, another good post David. Thanks. Your final point is particularly significant. Everybody in sales roles needs sustained coaching and support, including, perhaps especially, the FLSM.

    I was speaking with a client a couple of weeks ago who is a Front Line Sales Manager. We were having a conversation around exactly the issues that you cover. We spoke about the challenges of limited time.

    Perhaps inevitably he asked the question that I’m sure you’ve heard many times before. “Should Front Line Sales Managers have sales quota themselves?”

    I’d be really interested in your observations and whether you are aware of recent research on this issue?

    What might your thoughts be on a proposed Point 7 in your list: “focus the FLSM exclusively on enabling and achieving results from their team”?

    • Thanks so much Peter, I’m flattered. Great questions, some attempts at answers:

      1. Should the sales manager have a personal territory/quota. I devote Chapter 6 of Sales Manager Survival Guide to this. The short answer is No. It puts the sales manager in an untenable position. If their job is to maximize the performance of their team, a personal territory compromises that ability–severely. Think of it another way, it takes 100% of a person’s time to manage a territory. It takes 150% of a manager’s time to do that job (the book shows that math). The math of both just doesn’t work. From a pragmatic point of view, sometimes you have to do that. But only with the understanding the default position should be biased to the sales team, and the manager should work to justify an additional head to cover the territory as quickly as possible.
      2. Regarding your proposed point 7. It’s a stronger statement of my number 2. In principle, I agree, the problem I have is “exclusively.” If that work includes, getting things done for their people internally, removing internal roadblocks/barriers, fighting for and promoting their people internally, then we are perfectly aligned (some would see that as different).

      Thanks for the great questions/observations. Regards, Dave

      • Thanks for these observations Dave.

        The strength and evident clarity of your position on the wisdom of sales leaders’ quotas is particularly valuable given the range and depth of your experience.

        Yes, we’re in complete agreement. My sense is that as part of an “exclusive focus on enabling and achieving results from their team”, a key element of the sales team leaders “enabling” is fighting successfully for all of the resources and support that their team members need to be effective.

        I’ve recommended that my client has a look at these comments and gets his copy of your terrific book!

  2. Dave,

    Thanks for sharing. I am 100% with you on the FLM being the key to driving sales performance in sales organizations.

    The key, as you mentioned, is developing great sales coaches. The problem is that training fails to create skill mastery.

    Most companies don’t invest in sales management training, the companies that do are not get the results they expect because training fails to create great leaders/coaches.

    Only companies that support their sales managers with coaching and mentoring will get the best ROI on FLM development.

    Just my 2 cents.

    • Absolutely Steven. It’s the responsibility of senior managers to coach and develop their FLSM. If they aren’t they aren’t doing their jobs in helping the FLSM perform at the highest levels. Thanks for making sure that was said.

  3. Well said Dave! Unfortunately, most sales leaders are salespeople who got promoted but were never trained on how to lead a sales team. To me, the Sales Manager is the lynchpin of the organization and the only salesperson who doesn’t need an effective Sales Manager is a superstar. Unfortunately, most salespeople aren’t superstars. Want to improve sales? Invest in Sales Management training and coaching! Thanks for sharing this crucially important concept.

  4. Piotr Czub permalink

    Hi Dave,

    I fully agree with all of the issues raised in your article. However in my opinion one very important question is missed. I’m in business more than 30 years already. The key question is: do they (sales people) feel that they are respected by the company and the people working there? Maybe for you it is obvious, but during my career I noticed many times that huge number of senior managers don’t understand it.
    If you show sales people your respect they surprise you. If not … then we have again the same questions: what to do in order to get some improvements? All incentives, trainings, coachings, consulting services are important, but without their souls (their souls we may have only respecting them) we will never be fully satisfied. They need the respect much more than any other tool or action.

    • Good observations Piotr. I see this as a big issue, too few people in the organization, particularly some of the top executives understand and respect the job of the sales person.

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text:
Don’t Just Go Through The Motions

Many students tell me that their goal is to check off everything on their to do list from their bar company every day. I’ve written before about how you can’t possibly do everything your bar company assigns, and that’s true. But beyond the feasibility, you shouldn’t be blindly doing everything your bar company assigns because you need to do what makes the most sense for you. That will inevitably mean tweaking your to do list.

Your goal should be learning, not just blindly doing. That means that it is more important to be thoughtful and reflective about each task, than it is to complete them. There is no point to doing 50 MBE questions if you don’t have time to review them. Doing that doesn’t help you get similar questions right in the future. It’s the review, and the incorporation of rules and tips into your study materials, that ensures that your practice is useful.

The same is true for essays. Don’t just blindly do essays closed book and move on. Issue spot closed book, certainly, but if you don’t know the rule, look it up. It’s more important for you to review, apply, and then remember the correct rule, than it is to do an essay closed book because your bar company tells you to.

Trust the process, yes, but trust yourself too.


text:
You don’t know …. ?!

you don't know ...

I know it is not done (for sure).

You “think” it is already done
Hence when I ask you to do it,  you are infact not listening ;

thinking in your mind that it has already been done.

  • You do not take notes
  • You do not take action
  • Worst of all, you do not even double check
  • You do not feel the urgency
  • You do not instruct your subordinates to take action.

………… at the end  …. the work remains undone.

Please never assume unless you are absolutely 100 % sure. Time and moments will be wasted and everyone loses.

How many times have this happened to you being a “I” or a “you”.

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text:
Passport Office: Abingdon Main Post Office

Located At:

300 W Main St Abingdon, VA 24210 (276) 628-1121

  • Monday By Appointment Only
  • Tuesday 9:00am - 4:30pm
  • Wednesday 9:00am - 4:30pm
  • Thursday 9:00am - 4:30pm
  • Friday 9:00am - 4:30pm
  • Saturday 10:00am - 11:30am

This Location Offers:

  • Application review for a New Passport, Minor Passport, or Replacement Passports
  • Blank Passport Application Forms
  • Drop-off for standard (6-8 week) processing by mail
  • You must appear in person for these services
  • All contact details are above
  • Looking for help with your passport application? For step-by-step instructions, a detailed checklist, online assistance, and expedited service, click here.
  • Want to plan your visit for your lunch hour? This facility is open during lunchtime.
  • Handicapped applicants: this facility is fully accessible.

PASSPORTINFO.COM is not operated, maintained by, or affiliated with any passport offices or government agencies. It is a privately operated website portal for informational purposes only.


text:
facebook Dysphagia - Pass The OT
Select Voice:

Dysphagia: Trouble Swallowing

Dysphagia is a condition in which disruption of the swallowing process interferes with a patient’s ability to eat. It can result in aspiration pneumonia, malnutrition, dehydration, weight loss, and airway obstruction. The goals of dysphagia treatment are to maintain adequate nutritional intake for the patient while maximizing airway protection.

This is the act of swallowing, which allows a food or liquid bolus to be transported from the mouth to the pharynx and esophagus, through which it enters the stomach. Normal deglutition is a smooth, coordinated process that involves a complex series of voluntary and involuntary neuromuscular contractions and typically is divided into distinct phases: oral, pharyngeal, and esophageal. Each stage facilitates a specific function; if the stages are impaired, specific symptoms may result.

Oral phase
The oral phase of swallowing is divided into the following 2 parts:
I. Oral preparatory phase: The processing of the bolus to render it swallowable
II. Oral propulsive (or transit) phase: The propelling of food from the oral cavity into the oropharynx

Pharyngeal phase
The pharyngeal phase is of particular importance, because without intact laryngeal protective mechanisms, aspiration (the passage of food or liquid through the vocal folds) is most likely to occur during this phase. The pharyngeal phase of swallowing is involuntary and totally reflexive, so no pharyngeal activity occurs until the swallowing reflex is triggered.

Esophageal phase
In the esophageal phase, the bolus is propelled downward by a peristaltic movement. The lower esophageal sphincter relaxes at initiation of the swallow, and this relaxation persists until the food bolus has been propelled into the stomach. The sphincter closes after the bolus enters the stomach, thereby preventing gastroesophageal reflux.

Signs and symptoms of oral or pharyngeal dysphagia include the following:
• Coughing or choking with swallowing
• Difficulty initiating swallowing
• Food sticking in the throat
• Sialorrhea- This is the unintentional loss of saliva from the mouth. This can be due to excessive production of saliva, lack of control of the lips and lack of lip closure (inadequate oral motor control).
• Unexplained weight loss
• Change in dietary habits
• Recurrent pneumonia
• Change in voice or speech (wet voice)- When food penetration or aspiration occurs, the mucous membrane covering the vocal cords is modified; this produces a change in the voice and is referred to as a “wet voice”. If the child is unable to speak, this wet voice is evident in their cry.
• Nasal regurgitation

Signs and symptoms of esophageal dysphagia include the following:
• Sensation of food sticking in the chest or throat
• Change in dietary habits
• Recurrent pneumonia
• Symptoms of gastroesophageal reflux disease (GERD)- including heartburn, belching, sour regurgitation

Other associated factors/symptoms of dysphagia include the following:
• General weakness
• Mental status changes

Alert Sign BoardSymptoms of aspiration
• Coughing or wheezing during or right after eating
• Too much saliva
• Shortness of breath or tiredness while eating
• A wet-sounding voice during or after eating or drinking
• Fever 30 to 60 minutes after eating

** Stay upright for at least 30 minutes after eating, this can help reduce the risk for aspiration.

Since history and physical examination alone may not be adequate to make a diagnosis in cases of silent aspiration, additional diagnostic tests, such as video fluoroscopy may be indicated.

Cognitive, developmental, and behavioral issues can affect the treatment options. Treatment does not necessarily imply feeding therapy. Tone abnormalities, postural control, adverse behavior, and primitive reflexes may need to be managed. Hypoxemia can occur while a child with dysphagia eats, so pulse oximetry during mealtime can be useful.

1. Type of food (liquid, porridge, whole) that the child ingests and the feeding method (mouth, nasogastric probe or mixed route).

2. Food utensil to be used, usually a small metallic spoon (tea), which is not larger than the child’s tongue. If there is a strong bite, use a plastic spoon that is strong or a metal spoon that is coated. An adapted spoon can also be used if the child has the physical skills to use it.

3. Posture before and during the feeding process.

4. The way of approaching the spoonful of food, which must always enter from the bottom up and in front of the child. This favors anticipation of the food process.

** A common precaution is to fill the spoon with food only halfway.

Treatment selection will depend on the child’s age, cognitive and physical abilities, and specific swallowing and feeding problems.

Goal: Protect the airway and offer safer transit of food and liquid

• Postural and Positioning Techniques
Postural and positioning techniques involve adjusting the child’s posture or position before and if necessary, during feeding. The general goal is to establish central alignment and stability for safe feeding.

• Use of preparation techniques to normalize abnormal tone and to develop more normal pattern of movements
• Use of adequate seating equipment and/or handling techniques to maintain head/trunk alignment and in an upright positon
• Slight chin tuck and elongation of the back of the neck, positioned in midline
• Provide adequate symmetric postural stability – stable base of support for bottom and trunk, hip symmetrically flexed at around 90°, tray to support arms and headrest to support neck
• Arms forward and resting comfortably on the tray or table
• Feet resting on a firm surface
• Cheek and jaw support as needed

Diet Modifications
Diet modifications consist of altering the viscosity, texture, temperature, portion size, or taste of a food or liquid to facilitate safety and ease of swallowing.
Typical modifications may include:
• Thickening thin liquids
• Pureeing solid foods
• Temperature of a food may be altered to provide additional sensory input for swallowing

Equipment and Utensils      Equipment & Utensils  Toy Utensils
Adaptive equipment and utensils may be used with children who have feeding problems to foster independence with eating and increase swallow safety by controlling bolus size or achieving the optimal flow rate of liquids.

Examples of adaptive equipment include:
• Modified nipples
• Cut out cups (Nosey Cup)
• Coated spoon if tonic bite not inhibited
• Weighted forks and spoons
• Angled forks and spoons
• Sectioned plates
• Non-tip bowls
• Dycem® to prevent plates and cups from sliding

** The choice of adapted cutlery depends on the type of CP.

Tonic Bite
A tonic bite reflex is an automatic, sustained jaw closure, accompanied by increased abnormal tone in the jaw muscles. For those who have a tonic bite reflex, mealtimes can be extremely challenging. It is difficult to release, and its force can damage the teeth, or the object that has been placed in the mouth. It can be caused by hypersensitivity of the mouth, the oral cavity, or surrounding area of the face. Additionally, seeing a spoonful of food approaching their mouth can trigger a tonic bite reflex for some children. Because the spoon is clamped in the child’s mouth and they are unable to let go of it, the person feeding them may attempt to remove it before the involuntary jaw closure is released. They may attempt this by either pulling it straight out of the mouth, or by wiggling it from side to side to get it out of the mouth and, in both cases, this may be painful or damage tissue in or around the mouth. The caregiver must learn to be patient with individuals who have a tonic bite reflex. The tonic bite increases if the item is pulled on.

• It is extremely important that the environment is quiet and calm and does not over stimulate the child
• Use a coated flat spoon. Avoid plain metal or light plastic spoons
• Present the cup or spoon on the child’s lower lip
• NEVER try to pull the cup or spoon out of the child’s mouth while their reflex is still active
• When the child is biting down, apply light pressure on the bottom of their chin. Wait to feel their jaw drop and then remove the spoon or cup from their mouth. If this does not help, gently guide the child’s chin to chest as this is a way to naturally open the mouth and release the utensil or cup.

Tongue Thrust
During eating, a tongue thrust will work against the intake of food. Instead of being part of the process of bringing food into the mouth, the tongue extends during the intake of food, pushing the food out of the mouth.

Place a level spoon on the center of the tongue and apply firm downward pressure while offering firm pressure under the chin using your finger
Place a cup on the lower lip below the tongue while offering firm pressure under the chin (to the tongue)
Thicken liquids

Feeding strategies for children may include alternating bites of food with sips of liquid or swallowing. For infants, pacing can be accomplished by limiting the number of consecutive sucks. Strategies that slow the feeding rate may allow for more time between swallows to clear the bolus and may support more timely breaths.

Compensatory techniques
Maintaining oral feeding often requires compensatory techniques to reduce aspiration or improve pharyngeal clearance.
These include the following:
• Use of the chin-tuck position
• Rotation of the head to the affected side
• Tilting of the head to the strong side
• Lying on one’s side or back during swallowing
• Supraglottic swallow- vocal folds are usually closed by voluntarily holding breath before and during swallow in order to protect the airway.
• Bolus-clearing maneuvers
• Enteral feeding
• Nasogastric tube (NGT) feeding
• Oroesophageal tube feeding
• Percutaneous endoscopic gastrostomy (PEG)

The National Dysphagia Diet (NDD), published in 2002 by the American Dietetic Association, aims to establish standard terminology and practice applications of dietary texture modification in dysphagia management.

The dysphagia diet framework consists of eight levels (0-7) and includes both foods and liquids on a single continuum. Drinks/liquids are measured from Levels 0-4, while foods are measured from Levels 3-7.

Drinks – Levels 0 to 4
Level 0 (thin). These are watery liquids such as juice, tea, milk, soda, beer, and broth. You can drink them through a nipple, cup, or straw.

Level 1 (slightly thick)
These are thicker than water. They require more effort to drink than thinner liquids but still flow through a straw or nipple.

Level 2 (mildly thick)
These liquids flow off a spoon but more slowly than thinner drinks. They can be sipped or sucked from a straw with some effort.

Level 3 (liquidized, moderately thick)
You can drink these from a cup or sucked from a straw with some effort. These are liquids that may be thick enough to be eaten with a spoon An example is a thick milkshake. Their texture is smooth without lumps.

Level 4 (pureed, extremely thick)
These are usually eaten with a spoon. You can’t drink them from a cup. An example is pudding.

Food – Levels  3 to 7
Level 3 (moderately thick)
These are foods that:
Don’t require chewing
Have a smooth texture but are not lumpy
Can be eaten with a spoon, but not with a fork
Are not thick enough to stand stiff on a plate. For example, not stiff like molded gelatin.

Level 4 (pureed, extremely thick)
These foods:
– Can often be eaten with a spoon, but sometimes a fork
– Can’t be drunk from a cup
– Don’t need to be chewed
– Can be molded, such as gelatin
– Are not sticky or lumpy
– Fall off a spoon all together when tilted and still hold shape on a plate. For example, pudding.
– Can’t be poured but move very slowly if the plate is tilted

Level 5 (minced, moist)
These foods:
– Can be eaten with a fork or spoon, or a chopstick if you have good hand control
– Can be scooped and shaped on a plate. For example, mashed potatoes.
– Are soft and moist but don’t separate into liquid
– May have small lumps that can be mashed with the tongue

Level 6 (soft)
These foods:
– Are tender, moist, and bite-sized
– Can be eaten with a fork, spoon, or chopsticks but don’t need a knife to cut
– Must be chewed

Level 7 (regular)
These are:
– Normal, everyday foods of varying textures, including soft, stringy, and hard and crunchy
– Foods that can be eaten by any method. For example, from a cup or using utensils.
– Foods that need to be chewed, with all types of textures and may have pieces that can’t be swallowed, such as gristle.

** Level 3 includes moderately thick liquids and liquidized foods, which share similar characteristics and descriptions.

** Level 4 includes extremely thick liquids and pureed foods, which share similar characteristics and descriptions.

** Level 5 contains minced particle sizes of 4mm, which happens to be the size of food particles after chewing and are “swallow-ready” so this diet requires minimal chewing.
*For pediatrics, they suggest 2 mm particle size.

** Level 6 contains bite sizes that are 1.5cm or 15mm, so that if a chunk falls into the airway, the person will not choke/asphyxiate. The size of 15mm is about the size of an adult thumbnail, and is smaller than the typical adult airway.
* For pediatrics, the chunk size should be no larger than 8mm or the size of the child’s fingernail on their little finger.

Summary of dysphagia diet

Dysphagia diet 1: Thin liquids (eg, fruit juice, coffee, tea)

Dysphagia diet 2: Nectar-thick liquids (eg, cream soup, tomato juice)

Dysphagia diet 3: Honey-thick liquids (ie, liquids that are thickened to a honey consistency)

Dysphagia diet 4: Pudding-thick liquids/foods (eg, mashed bananas, cooked cereals, purees)

Dysphagia diet 5: Mechanical soft foods (eg, meat loaf, baked beans, casseroles)

Dysphagia diet 6: Chewy foods (eg, pizza, cheese, bagels)

Dysphagia diet 7: Foods that fall apart (eg, bread, rice, muffins)

Dysphagia diet 8: Mixed textures

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text:
Paterson man dies after motorcycle crash on Route 20 south | Paterson Times

Paterson man dies after motorcycle crash on Route 20 south

A city man died after his motorcycle crashed in the area of McLean Boulevard and Park Avenue on Saturday evening.

Miguel Soto, 30, was operating a 2008 Honda CBR motorcycle in the southbound lanes of Route 20, at around 6:03 p.m.

Authorities said at some point the motorcycle made contact with a 2008 Acura operated by Albert Barette, 70, of Wayne.

Soto lost control of the motorcycle and crashed. He succumbed to his injuries and was pronounced dead at 6:38 p.m.

Police continue to investigate the incident. Anyone with information is asked to call the Paterson Police Department Traffic Division at 973-321-1112.

  • ch0k30nm1ba775

    another one bites the dust!

    • bigron

      Let this be a lesson to ugly men that drive motorcycles thinking it makes them more attractive to women.

      • IDoItToYa

        He was actually a very handsome young man * should do research before u talk out ur ass

        • bigron

          Who is talking about the man that passed away? I was speaking in general. But since you brought it up please post picture.

          • IDoItToYa

            You’re on a dead mans article that passed away on a motorcycle and you’re talking about lessons on showing ugly faces .. stfu ignorant POS

      • Phaze One

        Another dumb ass with nothing better to to than to try and belittle a good young mans life. Cornballs like ya live behind keyboards but I pray I come across you one day. #LongLiveMikey

      • Alex Perez

        Wtf.. are u talking about ..R.I.P Mikey. 8ball

    • Phaze One

      You inconsiderate piece of garbage. My bro was a family man and a good person all around. People like you deserve to be trashed on sight.

    • Deeznuts15

      Someone must of just took their dick out ya mouth cause you talking stupid


text:
Video from the dinner held to mark the 10th anniversary of the death of Patrick Leigh Fermor

Things have been so very busy since the 24th June that I’ve not been able to provide a report about the dinner held at the Aphrodite Taverna, London, on that evening.

Suffice to say it was a great success. Many thanks to Chris Joyce who arranged it all. There were around 24 of us in attendance, including a number of notable writers: Artemis Cooper, Antony Beevor, and Alan Ogden. Former Coldstream Guards officer Harry Bucknall was also present, making a public confession which made The Times the next day.

Following requests from some of you to make a public record, here are some videos from the event which I hope you will enjoy. They are in “running order”. Enjoy!

Tom Sawford on the Paddy blog and some tributes posted ten years ago.

A little continuation of that one here starting with a memory by Nick Jellicoe, the son of George Jellicoe …

Chris White talking about the kidnap route and a proposed film documentary

Alan Ogden and the legacy of the kidnap

Artemis and Paddy’s charm …

Antony Beevor and the story of when Paddy met Helmut Kohl 🙂

Harry Bucknall’s confession …

Paddy’s thorough reading of They Were Counted …

And to conclude the fantastic evening, Isabelle Cole, one of Billy Moss’ daughters, offers a rendition of It’s a Long Way to Tipperary in French, as sung by Paddy.

3 thoughts on “Video from the dinner held to mark the 10th anniversary of the death of Patrick Leigh Fermor

  1. Anne-Noelle Pinnegar

    So wonderful to watch this recording and share in this brilliant occasion. A Paddy expression come to mind – the evening was clearly ‘tip top’!

  2. Angelica Deverell

    God, that looked a fun evening, Paddy would have LOVED it, so so sorry I couldn’t make it. Thank you so much for recording and posting these cheerful scenes.

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